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external hdd slow and cannot delete certain folders


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#1
duncanwilliam7

duncanwilliam7

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hi
i recently reinstalled windows7, and now my storejet 1.5TB external
hdd is much slower, i can view/open nearly all my data except for a
few folders.
these folders i cannot delete either.

can you please tell me what is wrong? virus, dying drive or what?

thanks duncan
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#2
phillpower2

phillpower2

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:welcome: duncanwilliam7
Not sure what model your Storejet is so check for a diagnostic tool @ http://storejet.fanh...ersion-3.0.3.5.

You could also try Seatools as it works on many other brands of HDD http://www.tacktech....tid=287#seagate
Let us know how you get on with the above, exercise caution and for now do not delete anything, FWIW the folders that you cannot open or delete may be that way to protect them from accidental deletion, if you want to open them try this - right click ob the folder - properties and then uncheck the hidden box, leave the following hidden though Recycled, Recycle Bin.bin and System Volume Information.

I am only suggesting the use of the diagnostic tools and in no way suggesting that you use any other product or service at those links.
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