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Computer won't boot

Started by bridgetlikewhoa , Apr 28 2012 06:13 PM

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#1
bridgetlikewhoa
Posted 28 April 2012 - 06:13 PM

bridgetlikewhoa

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Hi, I have a Dell Inspiron 1564. The other day shortly after I installed Windows 7 Updates, I rebooted my computer. The Dell screen comes up and then the computer screen goes black and stops responding. I don't know if it's a hardware issue or because of the Windows update. I'd like to not reinstall the OS if I don't have to because I don't want to lose my files. Help?
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#2
happyrock
Posted 29 April 2012 - 12:22 PM

happyrock

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can you boot into safe mode...
you tap the F8 about once per second as soon as you you press the power button
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#3
Kemasa
Posted 29 April 2012 - 02:35 PM

Kemasa

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Is the Dell screen from the computer or from the monitor? It might be that the computer is not working at all and it is just the init screen from the monitor.
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