Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Video Jumpy - Not Wifi issue


  • Please log in to reply

#1
magusbuckley

magusbuckley

    Member

  • Member
  • PipPipPip
  • 626 posts
Hello To All:

Our Internet (a 10Mbps line), is a cable line to the modem which, in turn, is connected via a patch cable to a wireless router (Linksys e4200). The router broadcasts two networks, one on a 2.4Ghz channel and one on a 5Ghz channel. Away from the router, we have a wireless bridge (Linksys WRT610) connected to the router on the 5Ghz channel. The bridge is wired into a switch which branches off to two PCs.

When we ping the bridge, the speed is always less than 1ms. When we ping the router, the speed is always less than 4ms. When we check our Internet Speed, it's between 7 and 10.5Mbps.

The problem is, one of the two PCs can't seem to stream video from the net without skipping. The other PC, which connects to the Inernet via the same switch, bridge, router, modem path works just fine.

I said all of that so we could rule out a networking issue. On the PC having issues, the video card rates a 6.9 and the memory rates a 7.2. In short, the PC is pretty beefy and runs all websites, programs, etc. with extreme ease.

It's just that when it tries to play video from the web, it always lags. It happens on all streaming video - Youtube, Hulu, ABC, Fox, etc. Now that we've ruled out a wifi issue and proved that the hardware is up to par, I can also tell you that we've updated the players (flash, etc.) and tried different browsers (pretty much everything but Safari).

We flushed the DNS and cleared the history on the machine and still nothing. We swapped the bridge from the 5Ghz channel to the 2.4Ghz channel. I can't think of anything else to try but am quite certain it's a software issue on the problematic machine.

Any ideas?

Thanks,

Magus

Edited by magusbuckley, 29 April 2012 - 10:36 PM.

  • 0

Advertisements


#2
Troy

Troy

    Tech Staff

  • Technician
  • 8,841 posts
Hi Magus,

Perhaps uninstall and reinstall the latest version of Flash Player?

Also check the settings and perhaps compare with the computer that is working fine?

http://www.macromedi...gs_manager.html

Troy
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP