bsod help me please
Posted 03 May 2012 - 02:49 PM
So lets try to fix this issue first and see if the problem resolves everything from there.
Download DriverMax and have it scan your system. It will open their website with all the out of date drivers you can update. With the free version you can update only 2 drivers per day so if you have a lot of them it will take a few days to get everything updated. I have been using it for about 4 months now and like it better then any other utility out there for keeping my drivers up to date.
Get as many screenshots of the full list of drivers Drivermax says need to be updated so I can start you with the important ones first.
The two you need to look for is ATI and Realtek but the screenshots will help to steer you in the right direction.
Posted 03 May 2012 - 03:18 PM
Posted 03 May 2012 - 03:19 PM
Posted 03 May 2012 - 03:37 PM
These should be the first two you get then. These are the two that are showing in your error logs.
ati I/O communications processor smbus controller bad --- and a realtek driver on there
Posted 03 May 2012 - 04:10 PM
Posted 03 May 2012 - 04:27 PM
On Thu 5/3/2012 10:21:31 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\050312-24320-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800030042FE, 0xFFFFF8800A1BBAA0, 0x0)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
and on blue screen view i got this version
Dump File : 050312-24320-01.dmp
Crash Time : 5/3/2012 5:23:02 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`030042fe
Parameter 3 : fffff880`0a1bbaa0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050312-24320-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 275,976
Posted 03 May 2012 - 04:44 PM
Tutorial for running chkdsk in Vista\Win 7 located HERE.
Posted 04 May 2012 - 08:51 AM
is there anything else on there i should be looking at
Posted 04 May 2012 - 08:55 AM
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