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bsod help me please


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#31
John Lauhoff

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ok ill get the screenshots a friend gave me this driver genius software i used it updated drivers then this screen happen but ill run the drivermax get u screenshots



==================================================
Dump File : 050412-33072-01.dmp
Crash Time : 5/4/2012 12:06:47 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000001
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02ee6b46
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050412-33072-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 275,976
==================================================
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#32
rshaffer61

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Driver Genius is one 1 I have never used. I have used DM for about 5 months plus now and find it to be very good even in it's free version.
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#33
John Lauhoff

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Screen04.JPG Screen03.JPG Screen02.JPG Screen01.JPG
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#34
rshaffer61

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First get that video card driver downloaded and installed through DriverMax. :thumbsup:
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#35
John Lauhoff

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guess it hasn't been a day still got it blocked lol
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#36
rshaffer61

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What do you mean by blocked? Is it saying you can only download 2 drivers a day still?
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#37
John Lauhoff

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yeah
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#38
rshaffer61

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OK well we can wait till you are able to get the next two drivers.
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#39
John Lauhoff

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what are the two i need to do next ? the amd radeon
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#40
rshaffer61

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Start with the Radeon and go down the list. After each install check the system to see if the issue is still happening. This way we will not only get all your drivers updated but also will know which one exactly resolves the issue. :thumbsup:
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#41
John Lauhoff

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ok thanksPosted Image
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#42
John Lauhoff

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installed the next two on list and this is my latest crash

On Fri 5/4/2012 10:48:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\050412-48656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800031851CA, 0xFFFFF8800A7D1F60, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

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#43
rshaffer61

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Still have not found the right one yet. :(
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#44
John Lauhoff

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crash dump file: C:\Windows\Minidump\050412-31715-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x44A7E)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002E8EA7E, 0xFFFFF880009A99D8, 0xFFFFF880009A9230)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

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#45
John Lauhoff

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is there another way i can locate and download these drivers
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