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cannot remove Trojan.FakeAlert.H file and registry value [Closed]

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  • Retired Staff
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Hi Angellalt,

Yep, ComboFix got some nasties that were hiding from OTL.:) It also showed some file paths missing from some drivers and services in the registry that we need to fix along with a couple of stragglers to cleanup.


Posted Image Run a CFScript

1. Close any open Windows, especially browsers.
  • IMPORTANT- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. This fix will require a reboot to correct so make sure these are turned off and will not turn back on at reboot. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to the link here to see a list of programs that should be disabled.
The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

2. Copy all of the text in the Code box below into Notepad. To do that highlight all the text in the code box then right click the mouse and click Copy.


FF - ProfilePath - c:\users\Ruta\AppData\Roaming\Mozilla\Firefox\Profiles\pgg179el.default\
FF - prefs.js: browser.search.defaulturl -


















[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AMD External Events Utility]









[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

Note: The above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Open Notepad. To do that click Start>>Run. in the Open box type notepad and click OK. An empty notepad window will open.
  • Right click inside the Notepad window and click Paste.
  • Click File then Save AS.
  • On the Save AS window click Desktop (on the left side of the window).
  • In the File Name box type CFScript.txt<--Very Important! (Make sure the CFS in the file name are CAPITAL letters.)
  • Click the Save as type down arrow and click All Files (*.*)
  • Click Save
This will save the CFScript.txt file to the Desktop.

4. Referring to the amimation below, drag the CFScript.txt file onto ComboFix.exe Cat icon and drop it.
ComboFix will launch and run the CFScript file

Posted Image

**Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall**

When finished, ComboFix will produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Don't forget to re-enable your AntiVirus / AntiSpyware programs


Things For Your Next Post:
1. The ComboFix.txt log
2. Give me an update on the issues with the computer. Are you still getting blue screens? ect;
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