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Win32:PUP (I think) "Laptop went berserk" is an understatement


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#46
Sophia L

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Wait, I stopped the shaking.
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#47
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LSystem Disk = \Device\Harddisk0

Windows Directory = C:\Windows
AutoChk Run = 0
Number of root causes = 1

Test performed:

Name: System disk test
Result: com[pleted successfuly. Error code = 0x0
Time taken = 0 ms

CompCav, do you want the rest of that page?

All tests have error codes of 0x0

At the end, it says

Boot status indicates that the OS booted successfully.

Then there is an option to click on:

View advanced options for syystem recovery and support.

Would you like me to go there?
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#48
Sophia L

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Also, that partial message says:

If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer.

I did, a couple of months ago, attach an external webcam, even though the laptop has one built in, but I have since taken it down. Not sure if I uninstall everything related to that camera (logitech, I think)
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#49
Sophia L

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OK, I was able to do step 2. It looks like this:

X:\windows\system32>sfc /scannow

After I typed in sfc /scannow, it said:

Beginning system scan. This process will take some time.

There is a system repair pending which requires reboot to complete. Restart Windows and runsfc again.

X:\windows\system32>

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#50
Sophia L

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I was able to repeat step 2 and do this:

C:\Users\Administrator>sfc /scannow


(wasn't able to change C:\Users\Administrator to system32, like you wanted it to be)

Scan is running now! Phew... :bashhead:
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#51
Sophia L

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Windows Resource Protection did not find any integrity violations.
C:\Users\Administrator>

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#52
Sophia L

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I think I forgot to mention:

On Step 1, a message popped for a moment after reboot:

Checking (didn't get what it said)
The type of file is NTFS
Cannot open volume for direct access.



Nothing really changed so far.

Not sure why but it hasn't been ringing deafeningly and endlessly for a couple of days now, after I ran all those scans and stripped the pc of all thrills, including having a black plain desktop.

Here's the exact sequence on startup.

HP screen comes up, with options below, such as esc, F1, etc.

I press ESC.

When Windows start, the laptop rings a little bit (always), then the Windows window on the left goes up by itself and stays up, without me touching anything.

After that, when I simply try to move the cursor around, some random window (from the list in Windows window) opens up by itself, without me clicking on it, but just because my cursor moved over it.

After that, I click in the upper right corner to close it, but I usually am not able to close it.

After that, I have to do CTRL+ALT+DEL and close the open window this way.

Only after that I regain control over clicking.

Enter still doesn't work.
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#53
CompCav

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OK it looks like sfc was ok so when you get a keyboard we can do check disk!

Regards,

CompCav
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#54
Sophia L

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Good morning, CompCav! :) I did check the disk. Check out a few posts back.
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#55
CompCav

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OK how is the computer now that check disk was run?
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#56
CompCav

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It looks like check disk did not run correctly. Please try it again. You will see it go through 5 stages and if it unmounts the disk properly.
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#57
Sophia L

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Thanks, CompCav. The computer is the same. I described it in detail in my last post last night. I'll run it again. I did run this test at least three times last night with the same result every time. Will do it again right now and report. Do we still need the keyboard?
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#58
CompCav

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Yes if the check disk does not run right from inside windows we will have to do it outside and we need an Enter key to make it work there.
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#59
Sophia L

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Same result... :(
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#60
Sophia L

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CompCav, I know I write a lot... :) But... If you kindly read all my endless posts from last night - I answered everything already.
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