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I have unauthorized add-ons running and also I keep getting privacy r


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#1
38specialady

38specialady

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Good evening,

I will try to do my best in explaining my computer problems for I am not educated with a lot of the pc terminology.

I have a rebuilt (poorly) used Dell desktop p.c. with intel pentium 4 Windows xp3 and I access the internet through a wireless adapter. It's a dinosaur but I use it just to play games and email.

My problem is unauthorized add - ons that I have no clue where, what , the [bleep] they are and came from. I have also issues with the security and privacy report popping up of which I have tried to fix that by following the steps through my p.c. help and support. But nothing. Games that I have played more than often now have a box that pops up asking me if I would like to run only secured something or other before displaying my game download. I would like to know what my advanced security settings should be set at one by one. My computer has an excellent connetion but I it is running slower than ever. I have downloaded a few malware programs and registry fixing programs from CNET but I have been very unsuccessfull with any of the trusted downloads because apparently they have not fixed my computer but downloaded more crap that I don't need. These were CNEts 5 star picks.

Let me know if you would like more information or be more specific. Here is what's on running on managed add ons:
Name Shockwave ActiveX Control
Publisher Adobe Systems Incorporated
Status Enabled
File date Thursday, February 02, 2012, 6:56 AM
Version 11.6.4

Name Shockwave Flash Object
Publisher Adobe Systems Incorporated
Status Enabled
File date Sunday, April 29, 2012, 5:47 AM
Version 11.2.202.233

Name Lexmark Toolbar
Publisher Control name is not available
Status Enabled
File date Friday, November 30, 2007, 10:05 PM
Version 3.0.25.0
Load time 0.01 s

Name XML DOM Document
Publisher Microsoft Corporation
Status Enabled
File date Monday, June 14, 2010, 12:41 AM
Version 8.100.1052.0

Name XSL Template
Publisher Microsoft Corporation
Status Enabled
File date Monday, June 14, 2010, 12:41 AM
Version 8.100.1052.0

Name HtmlDlgSafeHelper Class
Publisher Microsoft Corporation
Status Enabled
File date Thursday, March 01, 2012, 4:01 AM
Version 8.00.6001.19222

Name Tabular Data Control
Publisher Microsoft Corporation
Status Enabled
File date Sunday, March 08, 2009, 4:30 AM
Version 8.00.6001.18702

Name XML Schema Cache
Publisher Microsoft Corporation
Status Enabled
File date Monday, June 14, 2010, 12:41 AM
Version 8.100.1052.0

Name Microsoft Shell UI Helper
Publisher Microsoft Corporation
Status Enabled
File date Friday, March 02, 2012, 6:01 AM
Version 8.00.6001.19222

Name Windows Media Player
Publisher Microsoft Corporation
Status Enabled
File date Thursday, August 26, 2010, 12:36 AM
Version 11.0.5721.5280

Name XML DOM Document 6.0
Publisher Microsoft Corporation
Status Enabled
File date Friday, July 31, 2009, 10:05 AM
Version 6.20.1103.0

Name Free Threaded XML DOM Document 6.0
Publisher Microsoft Corporation
Status Disabled
File date Friday, July 31, 2009, 10:05 AM
Version 6.20.1103.0

Name XSL Template 6.0
Publisher Microsoft Corporation
Status Disabled
File date Friday, July 31, 2009, 10:05 AM
Version 6.20.1103.0

Name XML HTTP 6.0
Publisher Microsoft Corporation
Status Enabled
File date Friday, July 31, 2009, 10:05 AM
Version 6.20.1103.0

Name Microsoft Silverlight
Publisher Microsoft Corporation
Status Enabled
File date Wednesday, January 11, 2012, 5:03 PM
Version 4.1.10111.0

Name Scripting.Dictionary
Publisher Microsoft Corporation
Status Enabled
File date Friday, May 09, 2008, 3:53 AM
Version 5.7.0.18066

Name XML DOM Document 3.0
Publisher Microsoft Corporation
Status Enabled
File date Monday, June 14, 2010, 12:41 AM
Version 8.100.1052.0

Name XML HTTP 3.0
Publisher Microsoft Corporation
Status Enabled
File date Monday, June 14, 2010, 12:41 AM
Version 8.100.1052.0

Name Free Threaded XML DOM Document
Publisher Microsoft Corporation
Status Enabled
File date Monday, June 14, 2010, 12:41 AM
Version 8.100.1052.0

Name XML Data Source Object
Publisher Microsoft Corporation
Status Enabled
File date Monday, June 14, 2010, 12:41 AM
Version 8.100.1052.0

Name Diagnose Connection Problems...
Publisher Not Available
Status Enabled

Name Windows Messenger
Publisher Not Available
Status Disabled

Name Java Plug-in 1.6.0_31
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, February 25, 2012, 2:53 AM
Version 1.6.0.31

Name Java Plug-in 1.6.0_31
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, February 25, 2012, 2:53 AM
Version 1.6.0.31

Name isInstalled Class
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, February 25, 2012, 2:53 AM
Version 6.0.310.5

Name Deployment Toolkit
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, February 25, 2012, 2:53 AM
Version 6.0.310.5

Name Java™ Plug-In SSV Helper
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, February 25, 2012, 2:53 AM
Version 6.0.310.5
Load time 0.01 s

Name Java™ Plug-In 2 SSV Helper
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, February 25, 2012, 2:53 AM
Version 6.0.310.5
Load time 0.77 s

Name JQSIEStartDetectorImpl Class
Publisher Sun Microsystems, Inc.
Status Enabled
File date Saturday, February 25, 2012, 2:53 AM
Version 6.0.310.5
Load time 0.03 s

Name UnityWebPlayer Control
Publisher Unity Technologies ApS
Status Enabled
File date Wednesday, November 02, 2011, 2:27 PM
Version 3.4.2.27374

Any kind of help would be greatly appreciated as well as advice.

Thank you and hope to here from you soon.!
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#2
noknojon

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I have downloaded a few malware programs and registry fixing programs from CNET but I have been very unsuccessfull with any of the trusted downloads because apparently they have not fixed my computer but downloaded more crap that I don't need. These were CNEts 5 star picks.

Hi -
The above downloaded programs (CNEt) are the ones that you need to list, as you may be damaging your Operating System with them -
Generally you have not listed anything yet that would have been downloaded from Cnet -

Thank You -

Edited by noknojon, 05 May 2012 - 12:18 AM.

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#3
rshaffer61

rshaffer61

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A registry cleaner will not increase your system's speed or performance, and has the potential to break your registry to the point that your PC is no longer bootable.
We strongly advise that people stay away from any of the registry cleaners out there.
Go HERE to get more information about why registry cleaners aren't needed.


Thanks to Sari for the explanation


I have downloaded a few malware programs and registry fixing programs from CNET but I have been very unsuccessfull with any of the trusted downloads because apparently they have not fixed my computer but downloaded more crap that I don't need.

Do you suspect some type of infection has gotten into your system? If so I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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#4
rshaffer61

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  • 34,114 posts
Are you still having problems with your issue?
It has been 11 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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