Confused
Started by
jeeplette
, Jun 03 2005 05:53 PM
#1
Posted 03 June 2005 - 05:53 PM
#2
Posted 03 June 2005 - 06:08 PM
The first thing i would try is a chkdsk from the recovery console.
#3
Posted 03 June 2005 - 06:10 PM
I have no idea what that means...lol. Can I get that in layman's terms?
#4
Posted 03 June 2005 - 06:12 PM
Ok sorry, Do you have an XP Cd that came with the computer? Or is it a restore disk from the manufacturer?
#5
Posted 03 June 2005 - 06:13 PM
Try here
http://support.micro...kb;en-us;307545
If you have floppy disc drive
http://www.microsoft...&displaylang=en
http://support.micro...kb;en-us;314503
http://support.micro...kb;en-us;307545
If you have floppy disc drive
http://www.microsoft...&displaylang=en
http://support.micro...kb;en-us;314503
#6
Posted 03 June 2005 - 06:14 PM
We bought XP by itself (we built the computer) so, to answer the question, yes, we have the disk...lol.
#7
Posted 03 June 2005 - 06:23 PM
Keith has suggested good proceedures to follow. You might want to take a look at these.
If you want to do a chkdsk, insert your disk and boot off of it (you might have to go to bios and set the first boot priority to boot off the CD drive.) Getting into your bios youll have to tap either of these keys while starting the computer : delete, f1, f2. Try each one until your find the one that lets you enter the bios.
Once the boot priority is set, boot off your XP disk. This will get you to the recovery console. I cant remember the exact chiose of your selection, but i think its "select "r' at the welcome screen (to repiar Xp using the recovery consule) Once in the rec console youll select the OS you are using then give the password , if any and when at the C:\ prompt, write chkdsk. It will run through a routine. then reboot and se if the computer starts.
If you want to do a chkdsk, insert your disk and boot off of it (you might have to go to bios and set the first boot priority to boot off the CD drive.) Getting into your bios youll have to tap either of these keys while starting the computer : delete, f1, f2. Try each one until your find the one that lets you enter the bios.
Once the boot priority is set, boot off your XP disk. This will get you to the recovery console. I cant remember the exact chiose of your selection, but i think its "select "r' at the welcome screen (to repiar Xp using the recovery consule) Once in the rec console youll select the OS you are using then give the password , if any and when at the C:\ prompt, write chkdsk. It will run through a routine. then reboot and se if the computer starts.
#8
Posted 03 June 2005 - 06:45 PM
What are we supposed to put when it says "which windows installation would you like to log onto?"
#9
Posted 03 June 2005 - 06:48 PM
It will list all windows installations, you want to choose the one you use. What chioses does it give? If you only have one installation, choose it.
#10
Posted 03 June 2005 - 06:51 PM
We're dorks....we didn't understand that it was giving us a choice. We went through the routine and restarted and it did the same thing (black screen with pointer only).
#11
Posted 03 June 2005 - 06:54 PM
We went through the routine
Does this mean you did a chkdsk?
Does this mean you did a chkdsk?
#12
Posted 03 June 2005 - 06:57 PM
We got to the screen that gave us a choice of which OS to use. There was only one (WINDOWS) and it was #1, so we put 1 and pressed Enter and the the C: prompt came up and we typed chkdsk and it ran the disk, then we typed EXIT and pressed Enter and it automatically rebooted to the screen where you choose Safe Mode or Normal mode or whatever and we chose Normal. It went through the XP screen and then went black with pointer only.
#13
Posted 03 June 2005 - 07:05 PM
Ok and you already said you tryed safe mode (your post #1). It wouldnt hort to try for safemode again.
However, i pointed out b4 that keith wrote down some links of proceedures for you to try, or at least look at. Read them carefully and go through step by step.
Your problem sounds similar to:
http://support.micro...kb;en-us;314503
But look at all the sites keith gave.
However, i pointed out b4 that keith wrote down some links of proceedures for you to try, or at least look at. Read them carefully and go through step by step.
Your problem sounds similar to:
http://support.micro...kb;en-us;314503
But look at all the sites keith gave.
#14
Posted 03 June 2005 - 07:14 PM
Does the Windows disk work the same as a boot disk (or is it the same thing)?
#15
Posted 03 June 2005 - 07:16 PM
Yes , keith sugested making floppy disks because he might have thought that you did not have your XP CD. Both ways can get you to the recovery console (i think)
I have not used the floppy disks myself to verify this.
I have not used the floppy disks myself to verify this.
Edited by djgotee, 03 June 2005 - 07:22 PM.
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