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ZeroAccess Rootkit [Solved]


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#1
faburizu

faburizu

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Hi there! I'm currently looking at my Uncle's computer, which is experiencing some problems regarding a particular rootkit.

SPECS:
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3

Dell Dimension DV051
Pentium 4 CPU 2.80GHz
2.79 GHz, 1.99 GB of RAM


You see, when he gave it to me he told me he could not connect to the internet at all. I offered to take a look at it, because I figured it was probably something with the ethernet drivers. After spending 4+ hours trying to reinstall the ethernet drivers, and even an external wireless adapter, I broke down and ran Combofix. Combofix couldn't connect to the internet since there is no internet, but it ran nonetheless and told me: "You are infected with Rootkit.Zeroaccess! It has inserted itself into the TCP/IP stack." Combofix, however, wouldn't remove it. Neither would Microsoft Security Essentials or Malwarebytes. I even ran TDSSKiller. Nothing, still there.

I read online that it's very difficult to get your connection back even after removing this rootkit. I already got his OK to wipe the machine and reinstall Windows if need be.

Anyway, I ran OTL like what I'm supposed to do (what happened to the HijackThis! days of this forum?!) and I received an error halfway through that I took down just in case it's relevant.

Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c


However, the scan finished and I have it here. I also wanted to mention that I tried saving it in Notepad and I got an error message for that: "Common Dialog error (0x3002)". I had to manually create a blank text file on my flash drive and copy and paste the log and save it there. Anyway... here it is:

(P.S. Happy Cinco de Mayo!)

OTL logfile created on: 5/5/2012 4:48:55 PM - Run 3
OTL by OldTimer - Version 3.2.42.2 Folder = I:\
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.99 Gb Total Physical Memory | 1.27 Gb Available Physical Memory | 63.78% Memory free
2.58 Gb Paging File | 2.01 Gb Available in Paging File | 77.85% Paging File free
Paging file location(s): C:\pagefile.sys 756 1512 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 144.33 Gb Total Space | 118.32 Gb Free Space | 81.98% Space Free | Partition Type: NTFS
Drive I: | 14.90 Gb Total Space | 14.84 Gb Free Space | 99.64% Space Free | Partition Type: FAT32

Computer Name: D6ZWP891 | User Name: Bob | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - I:\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\LogMeIn\x86\ramaint.exe (LogMeIn, Inc.)
PRC - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe (LogMeIn, Inc.)
PRC - C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
PRC - c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe (Microsoft Corporation)
PRC - C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
PRC - C:\Program Files\LogMeIn\x86\LogMeIn.exe (LogMeIn, Inc.)
PRC - C:\Program Files\LogMeIn\x86\LogMeInSystray.exe (LogMeIn, Inc.)
PRC - C:\Program Files\Canon\CAL\CALMAIN.exe (Canon Inc.)
PRC - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\WINDOWS\system32\lxdncoms.exe ( )
PRC - C:\WINDOWS\system32\spool\drivers\w32x86\3\lxdnserv.exe (Lexmark International, Inc.)
PRC - C:\Program Files\Belkin\F5D7050v3\Belkinwcui.exe (Belkin)
PRC - C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe (Viewpoint Corporation)
PRC - C:\Program Files\Viewpoint\Common\ViewpointService.exe (Viewpoint Corporation)
PRC - C:\WINDOWS\system32\HPZipm12.exe (HP)
PRC - C:\WINDOWS\system32\drivers\KodakCCS.exe (Eastman Kodak Company)


========== Modules (No Company Name) ==========

MOD - C:\WINDOWS\system32\quartz.dll ()
MOD - C:\WINDOWS\system32\HPScanTRDrv_DJ3050A_J611.dll ()
MOD - C:\WINDOWS\system32\sbe.dll ()
MOD - C:\WINDOWS\system32\msdmo.dll ()
MOD - C:\WINDOWS\system32\devenum.dll ()
MOD - C:\WINDOWS\system32\spool\prtprocs\w32x86\lxdndrpp.dll ()
MOD - C:\Program Files\Belkin\F5D7050v3\BelkinwcuiDLL.dll ()
MOD - C:\WINDOWS\system32\LXF3PMRC.DLL ()
MOD - C:\WINDOWS\system32\LXF3PMON.DLL ()
MOD - C:\Program Files\Lexmark Fax Solutions\ipcmt.dll ()
MOD - C:\WINDOWS\system32\lxf3oem.dll ()
MOD - C:\Program Files\Belkin\F5D7050v3\BelkinHWStatus.dll ()


========== Win32 Services (SafeList) ==========

SRV - (LMIMaint) -- C:\Program Files\LogMeIn\x86\ramaint.exe (LogMeIn, Inc.)
SRV - (LMIGuardianSvc) -- C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe (LogMeIn, Inc.)
SRV - (MsMpSvc) -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe (Microsoft Corporation)
SRV - (LogMeIn) -- C:\Program Files\LogMeIn\x86\LogMeIn.exe (LogMeIn, Inc.)
SRV - (CCALib8) -- C:\Program Files\Canon\CAL\CALMAIN.exe (Canon Inc.)
SRV - (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
SRV - (lxdn_device) -- C:\WINDOWS\system32\lxdncoms.exe ( )
SRV - (lxdnCATSCustConnectService) -- C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdnserv.exe ()
SRV - (DSBrokerService) -- C:\Program Files\DellSupport\brkrsvc.exe ()
SRV - (Viewpoint Manager Service) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe (Viewpoint Corporation)
SRV - (Pml Driver HPZ12) -- C:\WINDOWS\system32\HPZipm12.exe (HP)
SRV - (KodakCCS) -- C:\WINDOWS\system32\drivers\KodakCCS.exe (Eastman Kodak Company)


========== Driver Services (SafeList) ==========

DRV - (XUTGLAEB) -- C:\WINDOWS\system32\xutglaeb.ppw File not found
DRV - (xqhxyclo) -- C:\WINDOWS\system32\drivers\xqhxyclo.sys File not found
DRV - (WDICA) -- File not found
DRV - (wanatw) WAN Miniport (ATW) -- system32\DRIVERS\wanatw4.sys File not found
DRV - (PDRFRAME) -- File not found
DRV - (PDRELI) -- File not found
DRV - (PDFRAME) -- File not found
DRV - (PDCOMP) -- File not found
DRV - (PCIDump) -- File not found
DRV - (MEMSWEEP2) -- C:\WINDOWS\system32\9.tmp File not found
DRV - (lbrtfdc) -- File not found
DRV - (Changer) -- File not found
DRV - (cel90xbe) -- C:\DOCUME~1\Lori\LOCALS~1\Temp\cel90xbe.sys File not found
DRV - (Cdrom) -- system32\DRIVERS\cdrom.sys File not found
DRV - (catchme) -- C:\DOCUME~1\Bob\LOCALS~1\Temp\catchme.sys File not found
DRV - (bvrp_pci) -- File not found
DRV - (.netbt) -- ? [WARNING: ?] File not found
DRV - (MpKsl070fa5f2) -- c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{BFF80CC8-A951-432D-B908-53EAF634F95C}\MpKsl070fa5f2.sys (Microsoft Corporation)
DRV - (TrufosAlt) -- C:\WINDOWS\system32\drivers\TrufosAlt.sys (BitDefender S.R.L.)
DRV - (LMIRfsClientNP) -- C:\WINDOWS\System32\LMIRfsClientNP.dll (LogMeIn, Inc.)
DRV - (MBAMSwissArmy) -- C:\WINDOWS\system32\drivers\mbamswissarmy.sys (Malwarebytes Corporation)
DRV - (SCDEmu) -- C:\WINDOWS\System32\drivers\scdemu.sys (PowerISO Computing, Inc.)
DRV - (SAVRKBootTasks) -- C:\WINDOWS\system32\SAVRKBootTasks.sys (Sophos Group)
DRV - (speedfan) -- C:\WINDOWS\system32\speedfan.sys (Almico Software)
DRV - (LMIRfsDriver) -- C:\WINDOWS\system32\drivers\LMIRfsDriver.sys (LogMeIn, Inc.)
DRV - (LMIInfo) -- C:\Program Files\LogMeIn\x86\rainfo.sys (LogMeIn, Inc.)
DRV - (RT73) -- C:\WINDOWS\system32\drivers\rt73.sys (Ralink Technology, Corp.)
DRV - (dsunidrv) -- C:\WINDOWS\system32\drivers\dsunidrv.sys (Gteko Ltd.)
DRV - (DSproct) -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys (Gteko Ltd.)
DRV - (STHDA) -- C:\WINDOWS\system32\drivers\sthda.sys (SigmaTel, Inc.)
DRV - (USBModem) -- C:\WINDOWS\system32\drivers\lgusbmodem.sys (LG Electronics Inc.)
DRV - (UsbDiag) -- C:\WINDOWS\system32\drivers\lgusbdiag.sys (LG Electronics Inc.)
DRV - (usbbus) -- C:\WINDOWS\system32\drivers\lgusbbus.sys (LG Electronics Inc.)
DRV - (DCFS2K) -- C:\WINDOWS\system32\drivers\DCFS2k.sys (Eastman Kodak Company)
DRV - (Exportit) -- C:\WINDOWS\system32\drivers\ExportIt.sys (Eastman Kodak Company)
DRV - (DcPTP) -- C:\WINDOWS\system32\drivers\DcPtp.sys (Eastman Kodak Company)
DRV - (DcFpoint) -- C:\WINDOWS\system32\drivers\DcFpoint.sys (Eastman Kodak Company)
DRV - (DcLps) -- C:\WINDOWS\system32\drivers\DcLps.sys (Eastman Kodak Company)
DRV - (DcCam) -- C:\WINDOWS\system32\drivers\DcCam.sys (Eastman Kodak Company)
DRV - (HSFHWBS2) -- C:\WINDOWS\system32\drivers\HSFHWBS2.sys (Conexant Systems, Inc.)
DRV - (winachsf) -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys (Conexant Systems, Inc.)
DRV - (HSF_DP) -- C:\WINDOWS\system32\drivers\HSF_DP.sys (Conexant Systems, Inc.)
DRV - (giveio) -- C:\WINDOWS\system32\giveio.sys ()


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page =
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.co...ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\SearchScopes,DefaultScope = {3EB138BB-BC73-4A9D-AFD3-69131FC59348}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{19F2B849-4ADE-4d4b-85F9-C31C643DBDE9}: "URL" = http://fastbrowserse...q={searchTerms}
IE - HKCU\..\SearchScopes\{2B0ABAA5-797B-423A-82D4-60DFED64FCCD}: "URL" = http://www.flickr.co...q={searchTerms}
IE - HKCU\..\SearchScopes\{3EB138BB-BC73-4A9D-AFD3-69131FC59348}: "URL" = http://search.yahoo....ei=utf-8&fr=ie8
IE - HKCU\..\SearchScopes\{4ECA3D1B-D4EB-4CBC-A485-8AD05DA72B1C}: "URL" = http://www.google.co...&rlz=1I7GGLR_en
IE - HKCU\..\SearchScopes\{5B5FB263-15E9-4E00-9943-23AEDD5D85F4}: "URL" = http://delicious.com...p={searchTerms}
IE - HKCU\..\SearchScopes\{B346AAF6-2FCC-4A1D-86F0-C5A6CBBF6C9A}: "URL" = http://rover.ebay.co...e={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX Browser Plugin,version=1.0.0: C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll (DivX,Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Documents and Settings\Janice\Application Data\Move Networks\plugins\npqmp071503000010.dll (Move Networks)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.11.2321: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/npracplug;version=1.0.0.0: C:\Program Files\Real\RealArcade\Plugins\Mozilla\npracplug.dll (RealNetworks)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=1.0.2.2379: C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.12.1483: C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=1.1.11: C:\Program Files\VideoLAN\VLC\npvlc.dll (the VideoLAN Team)
FF - HKLM\Software\MozillaPlugins\@viewpoint.com/VMP: C:\Program Files\Viewpoint\Viewpoint Media Player\npViewpoint.dll File not found
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Documents and Settings\Bob\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Documents and Settings\Bob\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)



========== Chrome ==========

CHR - default_search_provider: Yahoo! (Enabled)
CHR - default_search_provider: search_url = http://search.yahoo....p={searchTerms}
CHR - default_search_provider: suggest_url = http://ff.search.yah...d={searchTerms}
CHR - plugin: Shockwave Flash (Enabled) = C:\Documents and Settings\Bob\Local Settings\Application Data\Google\Chrome\Application\18.0.1025.162\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\4.0.60531.0\npctrl.dll
CHR - plugin: DivX Web Player (Enabled) = C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
CHR - plugin: RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
CHR - plugin: RealPlayer Version Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Documents and Settings\Bob\Local Settings\Application Data\Google\Chrome\Application\18.0.1025.162\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Documents and Settings\Bob\Local Settings\Application Data\Google\Chrome\Application\18.0.1025.162\pdf.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files\Adobe\Acrobat 7.0\Reader\Browser\nppdf32.dll
CHR - plugin: Google Update (Enabled) = C:\Documents and Settings\Bob\Local Settings\Application Data\Google\Update\1.3.21.69\npGoogleUpdate3.dll
CHR - plugin: Move Streaming Media Player (Enabled) = C:\Documents and Settings\Janice\Application Data\Move Networks\plugins\npqmp071503000010.dll
CHR - plugin: RealArcade Mozilla Plugin (Enabled) = C:\Program Files\Real\RealArcade\Plugins\Mozilla\npracplug.dll
CHR - plugin: RealJukebox NS Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
CHR - plugin: VLC Multimedia Plug-in (Enabled) = C:\Program Files\VideoLAN\VLC\npvlc.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: Adblock Plus for Google Chrome\u2122 (Beta) = C:\Documents and Settings\Bob\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb\1.1.4_0\

O1 HOSTS File: ([2006/06/08 18:04:15 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll File not found
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (DCA BHO) - {B49699FC-1665-4414-A1CB-C4A2A4A13EEC} - C:\Program Files\Upromise\dca-bho.dll (Compete, Inc.)
O2 - BHO: (Upromise TurboSaver) - {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - C:\Program Files\Upromise\upromisetoolbar.dll (Upromise, Inc.)
O3 - HKLM\..\Toolbar: (Upromise TurboSaver) - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll (Upromise, Inc.)
O3 - HKLM\..\Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - No CLSID value found.
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Upromise TurboSaver) - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll (Upromise, Inc.)
O4 - HKLM..\Run: [F5D7050v3] C:\Program Files\Belkin\F5D7050v3\Belkinwcui.exe (Belkin)
O4 - HKLM..\Run: [LogMeIn GUI] C:\Program Files\LogMeIn\x86\LogMeInSystray.exe (LogMeIn, Inc.)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKCU..\Run: [HP Deskjet 3050A J611 series (NET)] C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Low Rights present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O9 - Extra Button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll (Upromise, Inc.)
O9 - Extra 'Tools' menuitem : Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll (Upromise, Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKLM\..Trusted Domains: musicmatch.com ([online] https in Trusted sites)
O15 - HKCU\..Trusted Domains: //@[email protected]/ ([]msni in My Computer)
O15 - HKCU\..Trusted Domains: //@[email protected]/ ([]msni in Local intranet)
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} http://upload.facebo...otoUploader.cab (Facebook Photo Uploader Control)
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} https://webdl.symant...ex/symdlmgr.cab (Symantec Download Manager)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebo...oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload.ma...ent/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.229.54.212 216.144.187.199 24.229.54.220
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{D2D7F36C-83A9-4139-8E40-0EF9CF4D4FEE}: DhcpNameServer = 24.229.54.212 216.144.187.199 24.229.54.220
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\LMIinit: DllName - (LMIinit.dll) - C:\WINDOWS\System32\LMIinit.dll (LogMeIn, Inc.)
O24 - Desktop WallPaper: C:\Documents and Settings\Bob\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Bob\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2005/08/16 06:43:04 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}\Shell - "" = AutoRun
O33 - MountPoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}\Shell\AutoRun\command - "" = E:\setup.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2012/05/05 03:42:16 | 000,000,000 | ---D | C] -- C:\WINDOWS\LastGood
[2012/05/05 03:42:12 | 000,335,504 | ---- | C] (BitDefender S.R.L.) -- C:\WINDOWS\System32\drivers\TrufosAlt.sys
[2012/05/05 03:24:31 | 000,000,000 | --SD | C] -- C:\ComboFix
[2012/05/05 01:59:35 | 000,018,816 | ---- | C] (Sophos Group) -- C:\WINDOWS\System32\SAVRKBootTasks.sys
[2012/05/05 01:09:08 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Bob\Local Settings\Application Data\PCHealth
[2012/05/05 00:37:45 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Sophos
[2012/05/05 00:37:43 | 000,000,000 | ---D | C] -- C:\Program Files\Sophos
[2012/05/04 23:58:13 | 000,000,000 | ---D | C] -- C:\TDSSKiller_Quarantine
[2012/05/04 23:45:43 | 000,518,144 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2012/05/04 23:45:43 | 000,406,528 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2012/05/04 23:45:43 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2012/05/04 23:45:43 | 000,060,416 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2012/05/04 23:45:33 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2012/05/04 23:43:47 | 000,000,000 | ---D | C] -- C:\Qoobox
[2012/05/04 23:43:42 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Bob\Start Menu\Programs\Administrative Tools
[2012/05/04 23:36:32 | 000,451,968 | ---- | C] (Ralink Technology, Corp.) -- C:\WINDOWS\System32\drivers\rt73.sys
[2012/05/04 23:36:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Belkin
[2012/05/04 23:36:26 | 000,000,000 | ---D | C] -- C:\Program Files\Belkin
[2012/05/04 23:36:23 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Bob\Application Data\InstallShield
[9 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[2 C:\Documents and Settings\All Users\*.tmp files -> C:\Documents and Settings\All Users\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/05/05 16:47:00 | 000,000,974 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-928548153-3341457664-2886212919-1008UA.job
[2012/05/05 16:42:00 | 000,000,970 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-928548153-3341457664-2886212919-1007UA.job
[2012/05/05 16:30:00 | 000,000,982 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-928548153-3341457664-2886212919-1005UA.job
[2012/05/05 15:58:10 | 000,000,970 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-928548153-3341457664-2886212919-1006UA.job
[2012/05/05 15:30:00 | 000,000,930 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-928548153-3341457664-2886212919-1005Core.job
[2012/05/05 12:53:01 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2012/05/05 03:44:04 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2012/05/05 03:42:15 | 000,335,504 | ---- | M] (BitDefender S.R.L.) -- C:\WINDOWS\System32\drivers\TrufosAlt.sys
[2012/05/05 03:40:12 | 000,001,687 | ---- | M] () -- C:\Documents and Settings\Bob\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Deskjet 3050A J611 series (Network).lnk
[2012/05/05 03:40:02 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/05/05 03:38:55 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/05/05 03:38:54 | 2137,149,440 | -HS- | M] () -- C:\hiberfil.sys
[2012/05/04 23:40:24 | 000,442,894 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/05/04 23:40:24 | 000,072,160 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2012/05/04 23:36:31 | 000,001,684 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Belkin Wireless Networking Utility.lnk
[2012/04/24 20:58:01 | 000,000,918 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-928548153-3341457664-2886212919-1006Core.job
[2012/04/24 16:48:59 | 000,004,184 | -HS- | M] () -- C:\WINDOWS\System32\KGyGaAvL.sys
[2012/04/24 16:48:57 | 000,000,104 | RHS- | M] () -- C:\WINDOWS\System32\112388E25D.sys
[2012/04/23 19:14:05 | 000,000,208 | ---- | M] () -- C:\Documents and Settings\Bob\Desktop\Yahoo!.url
[2012/04/18 21:47:06 | 000,000,922 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-928548153-3341457664-2886212919-1008Core.job
[2012/04/18 21:42:00 | 000,000,918 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-928548153-3341457664-2886212919-1007Core.job
[2012/04/12 03:02:51 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[9 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[2 C:\Documents and Settings\All Users\*.tmp files -> C:\Documents and Settings\All Users\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/05/04 23:45:44 | 000,208,896 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2012/05/04 23:45:43 | 000,256,000 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2012/05/04 23:45:43 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2012/05/04 23:45:43 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2012/05/04 23:45:43 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2012/05/04 23:36:31 | 000,200,704 | ---- | C] () -- C:\WINDOWS\System32\UpdateDriver.exe
[2012/05/04 23:36:31 | 000,001,684 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Belkin Wireless Networking Utility.lnk
[2012/05/04 23:36:30 | 000,005,224 | ---- | C] () -- C:\WINDOWS\System32\ucuiinfo.ini
[2012/02/14 18:12:34 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2011/11/15 19:04:12 | 001,841,000 | ---- | C] () -- C:\WINDOWS\System32\HPScanTRDrv_DJ3050A_J611.dll
[2011/11/15 19:02:48 | 000,000,057 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\Ament.ini
[2010/12/11 15:58:36 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2010/11/24 16:08:37 | 000,041,644 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2010/09/21 22:06:33 | 000,361,888 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat

========== LOP Check ==========

[2011/12/03 12:54:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Cisco Systems
[2011/08/25 15:44:01 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2012/05/05 00:00:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\LogMeIn
[2011/08/25 15:44:55 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2008/01/31 17:47:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SupportSoft
[2011/03/26 14:43:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ThumbnailCache4R
[2007/02/18 19:40:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2006/12/24 22:35:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Winferno
[2010/04/17 17:53:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2010/01/10 21:25:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
[2010/03/01 17:55:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Bob\Application Data\Aim
[2007/12/27 20:44:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Bob\Application Data\Image Zone Express
[2006/08/05 16:12:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Bob\Application Data\Leadertech
[2009/06/10 19:12:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Bob\Application Data\Lexmark Productivity Studio
[2006/02/06 16:41:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Bob\Application Data\Registry Cleaner
[2011/08/25 15:14:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Bob\Application Data\Tific
[2011/02/26 11:48:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Bob\Application Data\Uniblue
[2010/03/01 18:25:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Bob\Application Data\Webshots
[2012/05/05 03:44:04 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\Tasks\MP Scheduled Scan.job

========== Purity Check ==========



< End of report >


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#2
Essexboy

Essexboy

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Hi there lets see if we can get the net back for you... This first run will not do that though as I need more data

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from "Start with Windows"
Reboot and then run OTL
Posted Image

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    DRV - (XUTGLAEB) -- C:\WINDOWS\system32\xutglaeb.ppw File not found
    DRV - (xqhxyclo) -- C:\WINDOWS\system32\drivers\xqhxyclo.sys File not found
    DRV - (.netbt) -- ? [WARNING: ?] File not found
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
    O2 - BHO: (DCA BHO) - {B49699FC-1665-4414-A1CB-C4A2A4A13EEC} - C:\Program Files\Upromise\dca-bho.dll (Compete, Inc.)
    O2 - BHO: (Upromise TurboSaver) - {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - C:\Program Files\Upromise\upromisetoolbar.dll (Upromise, Inc.)
    O3 - HKLM\..\Toolbar: (Upromise TurboSaver) - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll (Upromise, Inc.)
    O3 - HKLM\..\Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - No CLSID value found.
    O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (Upromise TurboSaver) - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll (Upromise, Inc.)

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

run farbar service scanner

Posted Image

Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.
  • 0

#3
faburizu

faburizu

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Thanks for the quick reply!

OTL:

All processes killed
========== OTL ==========
Service XUTGLAEB stopped successfully!
Service XUTGLAEB deleted successfully!
File C:\WINDOWS\system32\xutglaeb.ppw File not found not found.
Service xqhxyclo stopped successfully!
Service xqhxyclo deleted successfully!
File C:\WINDOWS\system32\drivers\xqhxyclo.sys File not found not found.
Error: No service named .netbt was found to stop!
Service\Driver key .netbt not found.
File ? [WARNING: ?] File not found not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B49699FC-1665-4414-A1CB-C4A2A4A13EEC}\ deleted successfully.
C:\Program Files\Upromise\dca-bho.dll moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EDC0F17F-F4B7-47e4-B73E-887FAEB376FA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EDC0F17F-F4B7-47e4-B73E-887FAEB376FA}\ deleted successfully.
C:\Program Files\Upromise\upromisetoolbar.dll moved successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{06E58E5E-F8CB-4049-991E-A41C03BD419E} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{06E58E5E-F8CB-4049-991E-A41C03BD419E}\ deleted successfully.
File C:\Program Files\Upromise\upromisetoolbar.dll not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{DE9C389F-3316-41A7-809B-AA305ED9D922} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DE9C389F-3316-41A7-809B-AA305ED9D922}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{1017A80C-6F09-4548-A84D-EDD6AC9525F0} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1017A80C-6F09-4548-A84D-EDD6AC9525F0}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{06E58E5E-F8CB-4049-991E-A41C03BD419E} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{06E58E5E-F8CB-4049-991E-A41C03BD419E}\ not found.
File C:\Program Files\Upromise\upromisetoolbar.dll not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
I:\cmd.bat deleted successfully.
I:\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 5877399 bytes
->Temporary Internet Files folder emptied: 32902 bytes
->Flash cache emptied: 405 bytes

User: All Users

User: Bob
->Temp folder emptied: 1803563 bytes
->Temporary Internet Files folder emptied: 5583525 bytes
->Java cache emptied: 2136368 bytes
->Google Chrome cache emptied: 7021298 bytes
->Flash cache emptied: 16410753 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 62065 bytes
->Flash cache emptied: 41 bytes

User: Janice
->Temp folder emptied: 43263353 bytes
->Temporary Internet Files folder emptied: 62297423 bytes
->Java cache emptied: 8841610 bytes
->Google Chrome cache emptied: 60997449 bytes
->Flash cache emptied: 25171 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 112094 bytes
->Flash cache emptied: 348 bytes

User: LogMeInRemoteUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 41 bytes

User: NetworkService
->Temp folder emptied: 20346 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 679025 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 45858 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 2470966 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 208.00 mb

Unable to start System Restore Service. Error code 1056

OTL by OldTimer - Version 3.2.42.2 log created on 05062012_170218

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...


FSS:

Farbar Service Scanner Version: 30-04-2012 01
Ran by Bob (administrator) on 06-05-2012 at 17:07:28
Running from "I:\"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error: Google IP is unreachable
Attempt to access Yahoo IP returned error: Yahoo IP is unreachable


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(9) Gpc(6) IPSec(4) NetBT(11) PSched(7) Tcpip(3)
0x0A000000040000000100000002000000030000000A0000000800000005000000060000000700000009000000
IpSec Tag value is correct.

**** End of log ****


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#4
Essexboy

Essexboy

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When you try to connect to the internet what error do you get ?

As all the right registry keys and values must be correct as Farbar does not report them
  • 0

#5
faburizu

faburizu

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When you try to connect to the internet what error do you get ?

As all the right registry keys and values must be correct as Farbar does not report them


It says I am connected to the internet. But I get no actual internet connection. When I right-click the connection and choose 'repair' it says immediately: "Windows could not finish repairing the problem because the following action cannot be completed: Failed to query TCP/IP settings of the connection, cannot proceed."

If you're stumped, it's really no big deal. I figured I'd try at a forum first to see if I could fix it without going to the trouble of backing everything up and reinstalling but at this point, it looks like that's what I'm going to have to do. It's really no problem, but I thank you for the help at least!!
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#6
Essexboy

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Last time I had a similar problem to this it took nearly a week to pin down the problem and then a further two days to devise a fix.. So mayhap a reformat would be quicker and simpler
  • 0

#7
Essexboy

Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

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