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Aurora, Nail...I need help


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#1
mia_wallace

mia_wallace

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Hi, I am so glad I discovered this site. I think you guys are great.

Let me explain my situation. I have Freedom Antivirus and Sevice Pack 2. A couple of days ago I installed an Active X thing, not knowing what it was. Aurora pop-ups started to appear and a Free phone icon too. Getting nervous, I made a search and deleted Aurora as well as the Free phone program.

I discovered your site, ran Ad-aware and Ewido (wich did not get any results for the slowiness of the computer, nor detected Aurora or Nail) , but the NAIL.exe file is still in my computer and I don't know what to do with it.

I don't have any pop-ups, but my computer acts strangely (slowliness, things disappearing).

Thanks in advance for your help,

Mia Wallace

Logfile of HijackThis v1.99.1
Scan saved at 19:50:18, on 2005-06-03
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\Windows\system32\HpSrvUI.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\s3apphk.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe
C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
C:\Program Files\Fichiers communs\InstallShield\UpdateService\issch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\zstatus.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Fichiers communs\Command Software\dvpapi.exe
C:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://frca4.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.ca
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr-ca\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr-ca\msntb.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe
O4 - HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [s3apphk] s3apphk.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr-ca\msnappau.exe"
O4 - HKLM\..\Run: [Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKLM\..\Run: [hp 1000 firmware] C:\Program Files\hp LaserJet 1000\fwdl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FICHIE~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Fichiers communs\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1100374723461
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zon...oF.cab31267.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab31267.cab
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Fichiers communs\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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#2
Metallica

Metallica

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Download the RKFiles.zip from here:
http://skads.org/special/rkfiles.zip
1. Reboot into safe mode
2. Open the C:\Antispyware\RKFiles folder
* Locate and double-click the RKFILES.BAT to run this tool.
* Sit back and wait untill its finished.
* When it is finally finished a text file will open.
* Save the contents of that text file.
Note: It should save by default to C:\Log.txt
3. Reboot back to Normal Mode.
4. Post the log

Regards,
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#3
mia_wallace

mia_wallace

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This is my log. It is really short and I wonder if it is because I didn't save the rkfiles on my hard disk.

Thanks, Mia Wallace

C:\Documents and Settings\Propri‚taire\Bureau\rkfiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\SYSTEM32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213
C:\WINDOWS\SYSTEM32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
Finished
bye
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#4
Metallica

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You can do a find files for param32.dll , systr.dll or popup_bl.dll and guninst.exe
Most likely they will be in your C:\WINDOWS\System32\ folder

Let me know which ones are found where.

Regards,
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#5
mia_wallace

mia_wallace

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I didn't find any of these but my computer is getting slower every day.

Thanks,

Mia Wallace
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#6
Metallica

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Let's first try and disable some unnecessary stuff.


Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

Reboot and let me know if that is a significant difference.

Regards,
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#7
mia_wallace

mia_wallace

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Well, I think my computer was faster today. But what upsets me is that the Nail.exe file is still in my computer.

Thanks,

Mia Wallace
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#8
Metallica

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But what upsets me is that the Nail.exe file is still in my computer.

View Post


What makes you say that?

Regards,
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#9
mia_wallace

mia_wallace

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Well, isn't some kind of a virus or trojan or something that could be harmful to my computer?


Mia Wallace
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#10
Metallica

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Yes. It would be, but I don't see any evidence of it being active and that would show up in your logs if it was.

Regards,
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#11
mia_wallace

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Could it "wake up"? Should I delete it?

Mia Wallace
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#12
Metallica

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If you can delete it, then I would. That reduces the chance of someone "waking it up"

Be carefull not to doubleclick it though.

Regards,
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