I can not access my external USB 500GB Maxtor HDD. Drive worked fine last time I connected it about six months ago (several programs loaded since then). I have read many postings around the net on many sites and still can not resolve the issue.
Notebook--IBM Thinkpad G40 with 750mb ram and 2.3 ghz processor Intel CPU OS XP SP3 BIOS UPdated to latest
HDD--Maxtor OneTouch4 500 GB USB with seperate power supply about five yrs old. Used very little only a couple of times a year at most.
Model: PN 9NT2A6-500 Serial: 2HA1S3FB
AFter connecting HDD using various procedures (power or USB ordering) computer will not recognize HDD. It shows up in remove
HDD tray and shows up under devise manager, disk drives. Can see it listed but "Properties" shows under "General tab" no driver installed and under "Drivers tab" a Microsoft driver is shown. When I first identified that the drive was not being accessed I tried without success to a driver which was shown. As I recall was the Microsoft driver that is still shown under the "Driver" tab.
Any attempt to use the wizard to install drivers locks up the machine. The machine also is locked up if trying to use
the add hardware under the control panel.
Looking at Storage-Disk Management does not show the HDD.
I have tried to run devcon with drive attached and it locks up; just sets and indicates it is running but without display.
I have many applications on this machine for accessing cell phones. Also have Seagate Manager installed.
Successfully accessing thumb drives and seagate 500GB external drive.
Note I have been unsucessfully changing various "Services" in attempt to find something that will work.
Now the funny thing!!!. I have a second IBM G40 running XP SP3. It SUCCESSFULLY accesses the Maxtor HDD.
Would be very grateful to receive your advise on how to get the drive access restored.