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Rogue.winantivirus pum.disabled.securitycenter quarantined by Malware


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#1
commanderk

commanderk

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I'm having problems that include Google Chrome not able to connect to the internet. IE does fine. Norton Antivirus is disabled. Removal and scan tools can't connect to the interenet to update including Malwarebytes, but when I ran it originally it quarantined rogue.winantivirus and two instances of pum.disabled.securitycenter in the registry.

Windows XP Service Pack 3



OTL logfile created on: 5/8/2012 3:08:14 PM - Run 1
OTL by OldTimer - Version 3.2.42.3 Folder = C:\Documents and Settings\Compaq_Administrator\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.94 Gb Total Physical Memory | 1.05 Gb Available Physical Memory | 54.13% Memory free
2.44 Gb Paging File | 1.29 Gb Available in Paging File | 52.71% Paging File free
Paging file location(s): C:\pagefile.sys 672 1344 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 103.22 Gb Total Space | 77.53 Gb Free Space | 75.11% Space Free | Partition Type: NTFS
Drive D: | 8.56 Gb Total Space | 0.55 Gb Free Space | 6.38% Space Free | Partition Type: FAT32

Computer Name: EASIERMATH | User Name: Compaq_Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/05/08 15:06:47 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Administrator\Desktop\OTL.exe
PRC - [2012/05/07 18:23:56 | 002,636,064 | ---- | M] (Immunet) -- C:\Program Files\Immunet\3.0.6\iptray.exe
PRC - [2012/05/07 18:23:55 | 000,817,184 | ---- | M] (Sourcefire, Inc.) -- C:\Program Files\Immunet\3.0.6\agent.exe
PRC - [2012/04/04 15:56:38 | 000,981,680 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
PRC - [2012/03/26 17:08:12 | 000,931,200 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2012/03/26 17:03:40 | 000,011,552 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
PRC - [2012/02/28 12:26:16 | 000,803,840 | ---- | M] (ZeeWise, Inc.) -- C:\Program Files\ZeeWise\CARS\tray\CARSTray.exe
PRC - [2012/02/04 06:52:02 | 001,155,432 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2012/02/04 05:40:44 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2011/10/08 17:01:22 | 000,163,840 | ---- | M] (Mathnasium) -- C:\MathnasiumScanner\MathnasiumScanner.exe
PRC - [2011/03/03 11:34:32 | 000,040,232 | ---- | M] (ZeeWise, Inc.) -- C:\Program Files\ZeeWise\CARS\tray\CARSUpd.exe
PRC - [2011/01/28 12:34:52 | 000,032,336 | ---- | M] (Sanford, L.P.) -- C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe
PRC - [2011/01/28 12:32:40 | 001,825,360 | ---- | M] (Sanford, L.P.) -- C:\Program Files\DYMO\DYMO Label Software\DymoQuickPrint.exe
PRC - [2010/12/14 13:06:06 | 003,539,688 | ---- | M] (Secure Backup and Share) -- C:\Program Files\SecureBackupShare\ComcastSecureBackupSharestat.exe
PRC - [2010/09/04 15:17:16 | 000,145,184 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\ZeeWise\CARS\java\jre6\bin\java.exe
PRC - [2010/02/09 09:02:32 | 000,045,896 | ---- | M] (Secure Backup and Share) -- C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe
PRC - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe
PRC - [2009/05/19 19:56:36 | 003,618,104 | ---- | M] (brother) -- C:\Program Files\Brownie\BrStsWnd.exe
PRC - [2008/10/17 16:52:16 | 000,099,632 | ---- | M] (brother) -- C:\Program Files\Brownie\brpjp04a.exe
PRC - [2008/04/13 17:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/10/30 19:57:56 | 000,075,352 | ---- | M] (Digital Interactive Systems Corporation, Inc.) -- C:\Program Files\DISC\DiscStreamHub.exe
PRC - [2007/10/30 19:57:54 | 001,095,256 | ---- | M] (Digital Interactive Systems Corporation) -- C:\Program Files\DISC\DISCover.exe
PRC - [2007/09/20 15:37:46 | 001,458,176 | ---- | M] (Dynex) -- C:\Program Files\Dynex Enhanced G USB Network Adapter\DynexWCUI.exe
PRC - [2007/08/09 00:27:52 | 000,073,728 | ---- | M] (HP) -- C:\WINDOWS\system32\HPZipm12.exe
PRC - [2006/10/18 00:22:50 | 000,204,800 | ---- | M] () -- C:\Program Files\ZeeWise\CARS\bin\wrapper.exe
PRC - [2005/08/02 23:19:16 | 000,077,312 | ---- | M] (Microsoft) -- C:\WINDOWS\arpwrmsg.exe
PRC - [2005/08/02 23:19:16 | 000,058,880 | ---- | M] (Microsoft) -- C:\WINDOWS\arservice.exe


========== Modules (No Company Name) ==========

MOD - [2012/05/07 18:23:56 | 000,383,264 | ---- | M] () -- C:\Program Files\Immunet\3.0.6\dhr.dll
MOD - [2012/05/07 18:23:56 | 000,302,368 | ---- | M] () -- C:\Program Files\Immunet\3.0.6\dsp.dll
MOD - [2012/04/12 14:56:07 | 000,212,992 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\56e433394df8d44e43690a855e403555\System.ServiceProcess.ni.dll
MOD - [2012/04/12 14:52:10 | 012,430,848 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\d96906db18e87ffe2e08f6cda7e2be0f\System.Windows.Forms.ni.dll
MOD - [2012/04/12 14:51:47 | 001,591,808 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Drawing\8d886cdc2ca5f0ff97cd1afe8773bb6e\System.Drawing.ni.dll
MOD - [2012/04/11 19:10:50 | 014,328,320 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\029d1d9e6495065aa4f38bcf2315ee8c\PresentationFramework.ni.dll
MOD - [2012/04/11 19:09:29 | 000,843,776 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.drawing\1.0.5000.0__b03f5f7f11d50a3a_80b237bc\system.drawing.dll
MOD - [2012/04/11 19:09:20 | 003,035,136 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.windows.forms\1.0.5000.0__b77a5c561934e089_6ed33d67\system.windows.forms.dll
MOD - [2012/04/11 19:09:17 | 012,215,808 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\PresentationCore\0a059ecfca6e421629a8298b03a7814c\PresentationCore.ni.dll
MOD - [2012/04/11 19:08:54 | 000,471,040 | ---- | M] () -- c:\windows\assembly\gac\system.drawing\1.0.5000.0__b03f5f7f11d50a3a\system.drawing.dll
MOD - [2012/02/19 13:58:25 | 001,840,640 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Web.Services\e9ba004858dcdb5958d86f26f043f85a\System.Web.Services.ni.dll
MOD - [2012/02/19 13:56:23 | 000,971,264 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Configuration\94a40f415bfa947e251888bbe88bb973\System.Configuration.ni.dll
MOD - [2012/02/19 13:54:14 | 005,450,752 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Xml\77e1279cbf4eecfb0284b63316fe43fe\System.Xml.ni.dll
MOD - [2012/02/19 13:52:39 | 002,295,296 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Core\0a6d6717e76be12295711ff02c7aa1d4\System.Core.ni.dll
MOD - [2012/02/19 13:49:38 | 003,325,440 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\WindowsBase\174c2f776741812aed02c337bbcd1dae\WindowsBase.ni.dll
MOD - [2012/02/19 13:49:06 | 007,953,408 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\9e3803cd2a11f056291862e306a8e2b2\System.ni.dll
MOD - [2012/01/10 19:51:15 | 003,391,488 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c561934e089_5ff1c834\mscorlib.dll
MOD - [2012/01/10 19:51:01 | 002,088,960 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.xml\1.0.5000.0__b77a5c561934e089_663ec00f\system.xml.dll
MOD - [2012/01/10 19:50:43 | 001,966,080 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system\1.0.5000.0__b77a5c561934e089_139449c4\system.dll
MOD - [2012/01/10 19:50:17 | 001,232,896 | ---- | M] () -- c:\windows\assembly\gac\system\1.0.5000.0__b77a5c561934e089\system.dll
MOD - [2012/01/10 19:50:16 | 001,269,760 | ---- | M] () -- c:\windows\assembly\gac\system.web\1.0.5000.0__b03f5f7f11d50a3a\system.web.dll
MOD - [2012/01/10 19:50:13 | 002,064,384 | ---- | M] () -- c:\windows\assembly\gac\system.windows.forms\1.0.5000.0__b77a5c561934e089\system.windows.forms.dll
MOD - [2011/11/03 08:28:36 | 001,292,288 | ---- | M] () -- C:\WINDOWS\system32\quartz.dll
MOD - [2011/10/13 14:47:38 | 011,490,816 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\ca87ba84221991839abbe7d4bc9c6721\mscorlib.ni.dll
MOD - [2011/10/05 19:25:28 | 001,826,816 | ---- | M] () -- C:\MathnasiumScanner\MathnasiumScannerLibrary.XmlSerializers.dll
MOD - [2011/04/11 18:50:21 | 001,339,392 | ---- | M] () -- c:\windows\assembly\gac\system.xml\1.0.5000.0__b77a5c561934e089\system.xml.dll
MOD - [2011/04/11 18:50:13 | 000,299,008 | ---- | M] () -- c:\windows\assembly\gac\microsoft.visualbasic\7.0.5000.0__b03f5f7f11d50a3a\microsoft.visualbasic.dll
MOD - [2011/04/11 18:50:12 | 000,573,440 | ---- | M] () -- c:\windows\assembly\gac\system.web.services\1.0.5000.0__b03f5f7f11d50a3a\system.web.services.dll
MOD - [2011/02/04 18:48:30 | 000,291,840 | ---- | M] () -- C:\WINDOWS\system32\sbe.dll
MOD - [2011/01/28 12:14:54 | 000,094,208 | ---- | M] () -- C:\Program Files\DYMO\DYMO Label Software\DYMO.Common.dll
MOD - [2008/04/13 17:11:59 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll
MOD - [2008/04/13 17:11:51 | 000,059,904 | ---- | M] () -- C:\WINDOWS\system32\devenum.dll
MOD - [2007/09/19 16:23:30 | 000,077,824 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\SCMLib.dll
MOD - [2007/09/17 14:56:54 | 000,172,032 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\WcuiDLL.dll
MOD - [2007/09/17 14:56:52 | 000,241,664 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\DynexDLL.dll
MOD - [2007/09/06 15:00:42 | 000,032,768 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\BCMLib.dll
MOD - [2007/08/03 12:02:56 | 000,331,776 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\WscAPI.dll
MOD - [2007/06/14 15:57:48 | 000,757,760 | ---- | M] () -- C:\WINDOWS\system32\bcm1xsup.dll
MOD - [2007/06/14 15:57:22 | 000,086,016 | ---- | M] () -- C:\WINDOWS\system32\preflib.dll
MOD - [2006/10/18 01:22:50 | 000,081,920 | ---- | M] () -- C:\Program Files\ZeeWise\CARS\lib\wrapper.dll
MOD - [2006/10/18 00:22:50 | 000,204,800 | ---- | M] () -- C:\Program Files\ZeeWise\CARS\bin\wrapper.exe
MOD - [2005/08/02 23:19:16 | 000,050,176 | ---- | M] () -- C:\WINDOWS\armcex.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - [2012/05/07 18:23:59 | 000,327,680 | ---- | M] (S.C. BitDefender S.R.L) [On_Demand | Stopped] -- C:\Program Files\Immunet\tetra\scan.dll -- (scan)
SRV - [2012/05/07 18:23:55 | 000,817,184 | ---- | M] (Sourcefire, Inc.) [Auto | Running] -- C:\Program Files\Immunet\3.0.6\agent.exe -- (ImmunetProtect)
SRV - [2012/03/26 17:03:40 | 000,011,552 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV - [2012/02/04 05:40:44 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2011/04/29 21:05:18 | 000,016,384 | ---- | M] (Microsoft) [On_Demand | Stopped] -- C:\MathnasiumScanner\MathnasiumScannerWindowsService.exe -- (MathnasiumScannerService)
SRV - [2011/04/16 17:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files\Norton Security Suite\Engine\5.2.1.3\ccSvcHst.exe -- (N360)
SRV - [2011/01/28 12:34:52 | 000,032,336 | ---- | M] (Sanford, L.P.) [Auto | Running] -- C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe -- (DymoPnpService)
SRV - [2010/02/09 09:02:32 | 000,045,896 | ---- | M] (Secure Backup and Share) [Auto | Running] -- C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe -- (ComcastSecureBackupSharebackup)
SRV - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Running] -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2007/08/09 00:27:52 | 000,073,728 | ---- | M] (HP) [Auto | Running] -- C:\WINDOWS\system32\HPZipm12.exe -- (Pml Driver HPZ12)
SRV - [2006/10/18 00:22:50 | 000,204,800 | ---- | M] () [Auto | Running] -- C:\Program Files\ZeeWise\CARS\bin\wrapper.exe -- (ZeeWiseCARS)
SRV - [2005/08/02 23:19:16 | 000,058,880 | ---- | M] (Microsoft) [Auto | Running] -- C:\WINDOWS\arservice.exe -- (ARSVC)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMNDIS.SYS -- (SYMNDIS)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMIDS.SYS -- (SYMIDS)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMFW.SYS -- (SYMFW)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\GTNDIS5.SYS -- (GTNDIS5)
DRV - File not found [Kernel | Boot | Stopped] -- system32\DRIVERS\ftsata2.sys -- (ftsata2)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2012/05/08 14:53:32 | 000,040,776 | ---- | M] (Malwarebytes Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\mbamswissarmy.sys -- (MBAMSwissArmy)
DRV - [2012/05/07 18:23:59 | 000,304,712 | ---- | M] (BitDefender S.R.L.) [File_System | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Trufos.sys -- (Trufos)
DRV - [2012/05/07 18:23:58 | 000,051,360 | ---- | M] (Windows ® Win 7 DDK provider) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\ImmunetProtect.sys -- (ImmunetProtectDriver)
DRV - [2012/05/07 18:23:58 | 000,034,336 | ---- | M] (Windows ® Win 7 DDK provider) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\ImmunetSelfProtect.sys -- (ImmunetSelfProtectDriver)
DRV - [2012/04/02 16:38:08 | 000,821,880 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120413.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2012/03/06 17:04:10 | 000,356,280 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120424.001\IDSXpx86.sys -- (IDSxpx86)
DRV - [2012/02/05 13:58:54 | 000,374,392 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2012/02/05 13:58:54 | 000,106,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/10/03 17:22:28 | 000,126,584 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2011/10/03 01:00:00 | 001,576,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20120425.002\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/10/03 01:00:00 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20120425.002\NAVENG.SYS -- (NAVENG)
DRV - [2011/04/20 18:37:49 | 000,369,784 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\symtdi.sys -- (SYMTDI)
DRV - [2011/03/30 20:00:09 | 000,516,216 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\N360\0502010.003\srtsp.sys -- (SRTSP)
DRV - [2011/03/30 20:00:09 | 000,050,168 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\srtspx.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2011/03/14 19:31:23 | 000,744,568 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\symefa.sys -- (SymEFA)
DRV - [2011/01/26 23:47:10 | 000,340,088 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\symds.sys -- (SymDS)
DRV - [2010/12/14 13:05:58 | 000,054,776 | ---- | M] (Mozy, Inc.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\ComcastSecureBackupShare.sys -- (ComcastSecureBackupShareFilter)
DRV - [2010/11/15 18:45:33 | 000,136,312 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\ironx86.sys -- (SymIRON)
DRV - [2007/10/09 14:33:00 | 000,198,144 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NdisWDM.sys -- (NdisWDM)
DRV - [2007/01/29 17:17:33 | 000,008,413 | ---- | M] (RealNetworks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\mcstrm.sys -- (MCSTRM)
DRV - [2006/06/14 11:04:12 | 004,299,264 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2006/03/03 15:31:04 | 000,013,056 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvnetbus.sys -- (nvnetbus)
DRV - [2006/03/03 15:31:02 | 000,034,176 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\NVENETFD.sys -- (NVENETFD)
DRV - [2005/12/06 11:20:50 | 000,241,664 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSXHWBS2.sys -- (HSXHWBS2)
DRV - [2005/12/06 11:20:40 | 000,936,448 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSX_DP.sys -- (HSX_DP)
DRV - [2005/03/09 14:53:00 | 000,036,352 | ---- | M] (Advanced Micro Devices) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2004/08/03 14:31:34 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139) Realtek RTL8139(A/B/C)
DRV - [2004/07/16 11:14:30 | 000,140,416 | ---- | M] (Ralink Technology Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\rt2500usb.sys -- (bkn50USB)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.h...ARIO&pf=desktop
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comca...id=cgps05072012
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {DBCB7A22-F181-4533-A07B-0C7B7972B360}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...Box&Form=IE8SRC
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}
IE - HKCU\..\SearchScopes\{BDFB2637-9D34-4212-AE3B-847B43D5F729}: "URL" = http://search.yahoo....ei=utf-8&fr=ie8
IE - HKCU\..\SearchScopes\{DBCB7A22-F181-4533-A07B-0C7B7972B360}: "URL" = http://www.google.co...age={startPage}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@dymo.com/DymoLabelFramework: C:\Program Files\DYMO\DYMO Label Software\Framework\npDYMOLabelFramework.dll ( Sanford L.P.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.11.2321: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=1.0.2.2379: C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.12.1483: C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
FF - HKLM\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine,version=1.0: C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine: C:\Documents and Settings\Compaq_Administrator\Application Data\nprhapengine.dll File not found
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\ [2012/02/08 16:02:36 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn_2011_7_6_3


========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\18.0.1025.168\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\18.0.1025.168\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\18.0.1025.168\gcswf32.dll
CHR - plugin: Shockwave Flash (Disabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\User Data\PepperFlash\11.1.31.203\pepflashplayer.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.260.3 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U26 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Google Update (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: DYMO Label Framework (Enabled) = C:\Program Files\DYMO\DYMO Label Software\Framework\npDYMOLabelFramework.dll
CHR - plugin: RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
CHR - plugin: RealPlayer Version Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll
CHR - plugin: RealJukebox NS Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
CHR - plugin: RealNetworks Rhapsody Player Engine (Enabled) = C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - Extension: Angry Birds = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\aknpkdffaafgjchaibgeefbgmgeghloj\1.1.2.1_0\

O1 HOSTS File: ([2004/08/10 04:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll File not found
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\5.2.0.13\IPS\IPSBHO.DLL File not found
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (hpWebHelper Class) - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll (Hewlett-Packard)
O2 - BHO: (Updater For XFIN_PORTAL) - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files\xfin_portal\auxi\comcastAu.dll File not found
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll File not found
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll File not found
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AlwaysReady Power Message APP] C:\WINDOWS\arpwrmsg.exe (Microsoft)
O4 - HKLM..\Run: [BrStsWnd] C:\Program Files\Brownie\BrstsWnd.exe (brother)
O4 - HKLM..\Run: [CARS] C:\Program Files\ZeeWise\CARS\tray\CARSTray.exe (ZeeWise, Inc.)
O4 - HKLM..\Run: [CARSUpd] C:\Program Files\ZeeWise\CARS\tray\CARSUpd.exe (ZeeWise, Inc.)
O4 - HKLM..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe (Digital Interactive Systems Corporation)
O4 - HKLM..\Run: [ftutil2] C:\WINDOWS\System32\ftutil2.dll (Promise Technology, Inc.)
O4 - HKLM..\Run: [HPBootOp] C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb13.exe (HP)
O4 - HKLM..\Run: [Immunet Protect] C:\Program Files\Immunet\3.0.6\iptray.exe (Immunet)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [nwiz] C:\WINDOWS\System32\nwiz.exe ()
O4 - HKLM..\Run: [PCDrProfiler] File not found
O4 - HKLM..\Run: [Recguard] C:\WINDOWS\SMINST\Recguard.exe ()
O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" File not found
O4 - HKCU..\Run: [DymoQuickPrint] C:\Program Files\DYMO\DYMO Label Software\DymoQuickPrint.exe (Sanford, L.P.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Dynex Wireless Networking Utility.lnk = C:\Program Files\Dynex Enhanced G USB Network Adapter\DynexWCUI.exe (Dynex)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\MathnasiumScanner.lnk = C:\MathnasiumScanner\MathnasiumScanner.exe (Mathnasium)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Secure Backup and Share Status.lnk = C:\Program Files\SecureBackupShare\ComcastSecureBackupSharestat.exe (Secure Backup and Share)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 149
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_26.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm ()
O9 - Extra 'Tools' menuitem : Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm ()
O15 - HKLM\..Trusted Domains: trymedia.com ([]http in Trusted sites)
O15 - HKLM\..Trusted Domains: trymedia.com ([]https in Trusted sites)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} http://www.pcpitstop...p/PCPitStop.CAB (PCPitstop Utility)
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} http://download.mcaf...01/mcinsctl.cab (Reg Error: Key error.)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1302567181359 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} http://www.pcpitstop.com/mhLbl.cab (mhLabel Class)
O16 - DPF: {B0DE2DE0-B7B1-438B-8B7F-59CD9C94AD88} https://merchantacco...ncCom2_2006.cab (QBMASSyncCom2_2006.UserControl1)
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} http://download.mcaf...,26/mcgdmgr.cab (Reg Error: Key error.)
O16 - DPF: {C9E2242D-DC05-4C54-9483-A5C90653F7BC} https://techinline.n...nt/TIClient.cab (ClientPlugin Object)
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {F8A9F96F-8375-4596-BD89-EEAE2781D810} https://merchantacco...MASSyncCom1.cab (QBMASSyncCom1.UserControl1)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1 10.1.10.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{74CF2394-63A5-459F-8034-A8E3094C484A}: DhcpNameServer = 192.168.2.1 10.1.10.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{892900FC-9814-4488-99C0-81491C1EE93D}: DhcpNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
O18 - Protocol\Handler\intu-help-qb3 {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2005/08/30 21:02:02 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2001/07/27 08:07:38 | 000,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2004/04/30 00:01:14 | 000,000,053 | -HS- | M] () - D:\Autorun.inf -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2012/05/08 15:06:37 | 000,595,456 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Administrator\Desktop\OTL.exe
[2012/05/08 14:53:32 | 000,040,776 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2012/05/07 18:34:54 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2012/05/07 18:24:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet
[2012/05/07 18:24:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Immunet
[2012/05/07 18:24:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Immunet 3.0
[2012/05/07 18:24:15 | 000,034,336 | ---- | C] (Windows ® Win 7 DDK provider) -- C:\WINDOWS\System32\drivers\ImmunetSelfProtect.sys
[2012/05/07 18:24:13 | 000,051,360 | ---- | C] (Windows ® Win 7 DDK provider) -- C:\WINDOWS\System32\drivers\ImmunetProtect.sys
[2012/05/07 18:24:03 | 000,304,712 | ---- | C] (BitDefender S.R.L.) -- C:\WINDOWS\System32\drivers\Trufos.sys
[2012/05/07 18:23:55 | 000,000,000 | ---D | C] -- C:\Program Files\Immunet
[2012/05/07 18:17:28 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2012/05/07 17:51:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\IsolatedStorage
[2012/05/07 17:51:03 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\ID Vault
[2012/05/07 17:50:59 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\ID Vault
[2012/05/07 17:50:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\CallingID
[2012/05/07 17:50:12 | 000,000,000 | ---D | C] -- C:\Program Files\Constant Guard Protection Suite
[2012/05/07 17:49:37 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\White Sky, Inc
[2012/05/07 15:27:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Malwarebytes
[2012/05/07 15:27:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/05/07 15:27:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2012/05/07 15:27:33 | 000,022,344 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2012/05/07 15:27:33 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2012/05/07 15:22:33 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\NPE
[10 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/05/08 15:06:47 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Administrator\Desktop\OTL.exe
[2012/05/08 14:59:00 | 000,000,384 | -H-- | M] () -- C:\WINDOWS\tasks\Microsoft Antimalware Scheduled Scan.job
[2012/05/08 14:58:20 | 000,000,366 | -H-- | M] () -- C:\WINDOWS\tasks\MpIdleTask.job
[2012/05/08 14:55:51 | 000,000,248 | ---- | M] () -- C:\WINDOWS\System\hpsysdrv.dat
[2012/05/08 14:53:32 | 000,040,776 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2012/05/08 14:51:33 | 000,000,461 | ---- | M] () -- C:\WINDOWS\Brownie.ini
[2012/05/08 14:50:05 | 000,043,531 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2012/05/08 14:49:34 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/05/08 14:48:01 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/05/07 19:16:05 | 000,001,038 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-258675014-2370698230-1832949376-1007UA.job
[2012/05/07 18:35:47 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
[2012/05/07 18:35:25 | 000,699,400 | ---- | M] () -- C:\WINDOWS\System32\drivers\N360\0502010.003\Cat.DB
[2012/05/07 18:24:39 | 000,000,765 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Immunet 3.0.lnk
[2012/05/07 18:23:59 | 000,304,712 | ---- | M] (BitDefender S.R.L.) -- C:\WINDOWS\System32\drivers\Trufos.sys
[2012/05/07 18:23:58 | 000,051,360 | ---- | M] (Windows ® Win 7 DDK provider) -- C:\WINDOWS\System32\drivers\ImmunetProtect.sys
[2012/05/07 18:23:58 | 000,034,336 | ---- | M] (Windows ® Win 7 DDK provider) -- C:\WINDOWS\System32\drivers\ImmunetSelfProtect.sys
[2012/05/07 18:07:38 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/05/07 15:27:36 | 000,000,792 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/05/07 15:16:00 | 000,000,986 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-258675014-2370698230-1832949376-1007Core.job
[2012/05/06 13:21:51 | 000,002,401 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\Google Chrome.lnk
[2012/05/02 16:50:19 | 000,000,426 | ---- | M] () -- C:\WINDOWS\BRWMARK.INI
[2012/05/01 18:46:45 | 000,006,290 | ---- | M] () -- C:\WINDOWS\ComcastSecureBackupShare.blk
[2012/05/01 18:46:45 | 000,001,064 | ---- | M] () -- C:\WINDOWS\ComcastSecureBackupShare.flt
[2012/04/18 18:43:46 | 000,000,457 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Microsoft Office Outlook.lnk
[2012/04/16 14:34:33 | 000,000,172 | ---- | M] () -- C:\WINDOWS\System32\drivers\N360\0502010.003\isolate.ini
[2012/04/11 19:10:18 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2012/04/11 19:07:57 | 000,446,614 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/04/11 19:07:57 | 000,073,590 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[10 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/05/07 18:45:36 | 000,000,384 | -H-- | C] () -- C:\WINDOWS\tasks\Microsoft Antimalware Scheduled Scan.job
[2012/05/07 18:45:35 | 000,000,366 | -H-- | C] () -- C:\WINDOWS\tasks\MpIdleTask.job
[2012/05/07 18:35:47 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif
[2012/05/07 18:35:38 | 000,001,706 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Security Essentials.lnk
[2012/05/07 18:24:39 | 000,000,765 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Immunet 3.0.lnk
[2012/05/07 18:07:38 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/05/07 15:27:35 | 000,000,792 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/02/16 15:58:58 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2011/05/18 15:01:14 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/05/18 14:56:12 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/04/12 18:42:27 | 001,018,720 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2010/06/02 15:14:57 | 000,022,892 | ---- | C] () -- C:\WINDOWS\HL-3040CN.INI
[2010/06/02 15:11:27 | 000,000,050 | ---- | C] () -- C:\WINDOWS\System32\BRADC08A.DAT
[2010/05/25 17:20:43 | 001,777,664 | ---- | C] () -- C:\WINDOWS\System32\zhp1600r.dll
[2010/05/25 17:20:43 | 000,749,568 | ---- | C] () -- C:\WINDOWS\System32\agi1600.dll
[2010/05/25 17:20:43 | 000,299,008 | ---- | C] () -- C:\WINDOWS\System32\zhhp1600.exe

========== LOP Check ==========

[2007/11/27 13:48:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Avg7
[2007/01/14 21:39:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\COMMON FILES
[2006/08/25 20:44:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Digital Interactive Systems Corporation
[2011/08/15 14:42:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\DYMO
[2012/05/07 17:51:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\IsolatedStorage
[2010/04/27 18:04:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Nuance
[2012/02/28 15:58:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SQL Anywhere 11
[2012/05/07 17:49:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\White Sky, Inc
[2007/11/02 14:20:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2012/02/28 15:47:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ZeeWise
[2012/05/07 17:50:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\CallingID
[2012/05/07 18:07:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\ID Vault
[2012/05/07 18:24:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet
[2007/09/23 13:46:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Leadertech
[2008/07/23 15:29:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\net.dacons.mail.it
[2007/01/14 20:57:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\OfficeUpdate12
[2007/07/12 14:37:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\WinBatch
[2012/05/08 14:58:20 | 000,000,366 | -H-- | M] () -- C:\WINDOWS\Tasks\MpIdleTask.job

========== Purity Check ==========



< End of report >
  • 0

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#2
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Hello commanderk, :wave:
:welcome:. My name is godawgs and I will be assisting you with your Virus / Malware issues.

I am currently still in training and my posts have to be approved by an expert so please expect a delay between my posts.

We apologize for the delay in responding to your request for help. Here at GeeksToGo we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

I will start working on your Malware issues. This may, or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for this issue on this machine!

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.
If you have not, please adhere to the guidelines below and then carefully follow all future instructions:

I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same.
Because of this, you must reply within four days. If you haven't replied within that time, the topic will be closed! If you need additional time to complete things, just let me know.
  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • All tools must be run from an account with Administrator privileges.
  • If I instruct you to download a specific tool which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Please read all of my response through at least once before attempting to follow the procedures described. I would recommend printing them out, if you can, so you can check off each step as you complete it.
    Also, part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!
  • Do not do things I do not ask for, such as running a spyware scan on your computer, installing/uninstall programs, deleting files, modifying the registry or running any tools, unless instructed to do so. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date (if possible)!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
  • Lastly, Please be aware that removing Malware is a hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. Some infections are so severe that we might encounter situations where the only recourse is to re-format and re-install your operating system. Don't worry, this only happens in severe cases, but, sadly, it does happen.
    In light of this be prepared to back up your data. Have means of backing up your data available.


I am reviewing your log. In the mean time I want you to get some additional information. When you ran OTL it should have produced 2 logs. I need the Extras.txt log. It should be on the desktop.

Let's see what else we can find.

Step-1.

Run aswMBR
  • Download aswMBR.exe to your desktop.
  • Double click the aswMBR.exe file to run it. (Windows /7 users: Right click the file and click Run as Administrator. If you get a UAC window, allow the file to run.
  • If it asks you if you want to download the latest virus definitions, click Yes
  • Click the "Scan" button to start the scan
    Posted Image
  • On completion of the scan click save log. Save it to your desktop and post in your next reply.
    Posted Image
NOTE: When you run aswMBR, if it is shutdown automatically, then it is most likely the infection detecting that aswMBR is running and terminating it. In this situation you should rename executable to iexplore.exe and try it again.


Step-2.

Things For Your Next Post:
1. The Extras.txt log
2. The aswMBR log
  • 0

#3
commanderk

commanderk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
Thanks for your help Godawgs. This is a computer at work so I don't have access to it on weekends, so it may sometimes be a couple of days between replies. Here are the two logs you asked for.

OTL Extras logfile created on: 5/8/2012 3:08:14 PM - Run 1
OTL by OldTimer - Version 3.2.42.3 Folder = C:\Documents and Settings\Compaq_Administrator\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.94 Gb Total Physical Memory | 1.05 Gb Available Physical Memory | 54.13% Memory free
2.44 Gb Paging File | 1.29 Gb Available in Paging File | 52.71% Paging File free
Paging file location(s): C:\pagefile.sys 672 1344 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 103.22 Gb Total Space | 77.53 Gb Free Space | 75.11% Space Free | Partition Type: NTFS
Drive D: | 8.56 Gb Total Space | 0.55 Gb Free Space | 6.38% Space Free | Partition Type: FAT32

Computer Name: EASIERMATH | User Name: Compaq_Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" = C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink
"C:\WINDOWS\system32\fxsclnt.exe" = C:\WINDOWS\system32\fxsclnt.exe:*:Enabled:Microsoft Fax Console -- (Microsoft Corporation)
"C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe" = C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe:*:Enabled:QuickBooks 2007 Data Manager -- (iAnywhere Solutions, Inc.)
"C:\Program Files\FileMaker\FileMaker Pro 8.5\FileMaker Pro.exe" = C:\Program Files\FileMaker\FileMaker Pro 8.5\FileMaker Pro.exe:*:Enabled:FileMaker Pro
"C:\Program Files\FileZilla\FileZilla.exe" = C:\Program Files\FileZilla\FileZilla.exe:*:Enabled:FileZilla
"C:\Program Files\DISC\DISCover.exe" = C:\Program Files\DISC\DISCover.exe:*:Enabled:DISCover Drop & Play System -- (Digital Interactive Systems Corporation)
"C:\Program Files\DISC\DiscStreamHub.exe" = C:\Program Files\DISC\DiscStreamHub.exe:*:Enabled:DISCover Stream Hub -- (Digital Interactive Systems Corporation, Inc.)
"C:\Program Files\DISC\myFTP.exe" = C:\Program Files\DISC\myFTP.exe:*:Enabled:DISCover FTP
"C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe" = C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe:*:Enabled:QuickBooks 2010 Data Manager -- (Intuit, Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{069730C2-755A-485B-A205-27A1AAFA836A}" = InstantShareAlert
"{06A9E630-DBA6-4D92-9DE7-A235AA6496C7}" = QuickBooks
"{0700E22B-A422-40A5-BD20-04BF618CA0F9}" = QuickBooks Pro 2010
"{075473F5-846A-448B-BCB3-104AA1760205}" = Sonic RecordNow Data
"{0A65A3BD-54B5-4d0d-B084-7688507813F5}" = SlideShow
"{0F842B77-56EA-4AAF-8295-81A022350B5E}" = Microsoft Security Client
"{1341D838-719C-4A05-B50F-49420CA1B4BB}" = HP Boot Optimizer
"{15C0AF59-4877-49B6-B8C6-A61CE54515F5}" = cp_OnlineProjectsConfig
"{177D00EF-F325-43CB-9036-023A70EEAB61}" = QBSetup
"{20FBC0A0-3160-4F14-83ED-3A74BB6B8C31}" = TrayApp
"{212D84F7-520A-4CE5-9031-B1AF3957956B}" = ZeeWise CARS
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD Plus
"{216AB108-2AE1-4130-B3D5-20B2C4C80F8F}" = QuickTime
"{23012310-3E05-46A5-88A9-C6CBCABCAC79}" = Customer Experience Enhancement
"{2376813B-2E5A-4641-B7B3-A0D5ADB55229}" = HPPhotoSmartExpress
"{26A24AE4-039D-4CA4-87B4-2F83216019FF}" = Java™ 6 Update 26
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update
"{2F58D60D-2BFD-4467-9B4D-64E7355C329D}" = Sonic_PrimoSDK
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{3248F0A8-6813-11D6-A77B-00B0D0150110}" = J2SE Runtime Environment 5.0 Update 11
"{33BF0960-DBA3-4187-B6CC-C969FCFA2D25}" = SkinsHP1
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{36D620AD-EEBA-4973-BA86-0C9AE6396620}" = OptionalContentQFolder
"{388E4B09-3E71-4649-8921-F44A3A2954A7}" = Microsoft Visual Studio 2005 Tools for Office Runtime
"{41E776A5-9B12-416D-9A12-B4F7B044EBED}" = CP_Package_Basic1
"{45B8A76B-57EC-4242-B019-066400CD8428}" = BufferChm
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP DVD Play 2.1
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{531D27E5-DE21-4777-9EDB-B7803087E7F3}" = Dynex Wireless G USB Network Adapter Setup
"{53EE9E42-CECB-4C92-BF76-9CA65DAF8F1C}" = FullDPAppQFolder
"{55584E16-4D70-44EE-93DD-F144E8B7D4B7}" = QuickBooks Product Listing Service
"{5A3F6A80-7913-475E-8B96-477A952CFA43}" = SupportSoft Assisted Service
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Sonic Express Labeler
"{6696D9A4-28A8-4F5A-8E9A-2E8974C8C39C}" = RandMap
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{82081779-4175-4666-A457-AB711CD37EF0}" = cp_LightScribeConfig
"{829DAAD6-BB11-4BB7-921B-07FFB703F944}" = CP_Package_Variety3
"{82E55892-6FFD-403F-AA97-D726846768AA}" = CP_AtenaShokunin1Config
"{866A0078-DEA7-4348-9C9A-999AF2991EAA}" = SlideShowMusic
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{8A534F71-3202-4464-A422-B767295E67B9}" = CP_Package_Variety2
"{8CE4E6E9-9D55-43FB-9DDB-688C976BFC05}" = Unload
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91490409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office 2003 Primary Interop Assemblies
"{91CA0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Small Business Edition 2003
"{93E5A317-24EC-4744-812C-16FECFE86E6A}" = CP_Package_Variety1
"{944C7ABA-33A6-9E48-8210-B3335FF64D65}" = Secure Backup and Share
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9F7AF7CD-E3D0-4C68-A3BA-C76C359B3AA8}" = LightScribe 1.4.105.1
"{A275A17F-F2AC-4FFE-ABF4-8D776204793C}" = Brother HL-5370DW
"{A29800BA-0BF1-4E63-9F31-DF05A87F4104}" = InstantShareDevices
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A42D4458-2E5B-45DD-B668-312BA8F2B46C}" = Brother HL-3040CN
"{A6EE99EA-420C-4FA6-8A7C-FDB60D278855}" = VS10RuntimeWin32
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Sonic RecordNow Audio
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.1
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Sonic RecordNow Copy
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{B2157760-AA3C-4E2E-BFE6-D20BC52495D9}" = cp_PosterPrintConfig
"{B6286A44-7505-471A-A72B-04EC2DB2F442}" = CueTour
"{B69CFE29-FD03-4E0A-87A7-6ED97F98E5B3}" = CP_Panorama1Config
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C1C6767D-B395-43CB-BF99-051B58B86DA6}" = PhotoGallery
"{C3FAA091-B278-44A7-BF48-190811C5F9F7}" = cp_UpdateProjectsConfig
"{C4411154-C98F-4637-BDF8-401C87AEA298}_is1" = MMS Essential File Pack 1.5.2
"{C4E78C2A-AB06-48F7-A16B-A58DF283E6AE}" = Dynex Enhanced Wireless G USB Network Adapter Setup
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CDFCF124-115F-4976-8BF4-08C89187A146}" = WebReg
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D7DBA21A-CDE5-42EC-BB1C-AE4B3E616B9A}_is1" = HP Support Overview
"{DAAD5187-62C5-4AD6-A526-803C18C4944D}" = HP Web Helper
"{DB518BA6-CB74-4EB6-9ABD-880B6D6E1F38}" = HpSdpAppCoreApp
"{EB9BCCA8-65F1-4B40-B01D-97FFF1698E5A}_is1" = Mathnasium Scanner version 1.0.0.24
"{ED2C557E-9C18-41FF-B58E-A05EEF0B3B5F}" = CP_CalendarTemplates1
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FA5150B1-B2A1-4F0B-986D-3F4DE2DD0D9F}" = MathnasiumScanner
"{FB15E224-67C3-491F-9F5C-F257BC418412}" = Destinations
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"AwayMode160" = Microsoft Away Mode
"B3EE3001-DC24-4cd1-8743-5692C716659F" = Otto
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"DISCover" = HP Games 3.43.97
"DYMO Label v.8" = DYMO Label v.8
"HP Imaging Device Functions" = HP Imaging Device Functions 7.0
"HP Photo & Imaging" = HP Photosmart Premier Software 6.5
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Immunet Protect" = Immunet 3.0
"InstallShield_{23012310-3E05-46A5-88A9-C6CBCABCAC79}" = Customer Experience Enhancement
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft Security Client" = Microsoft Security Essentials
"Microsoft Visual Studio 2005 Tools for Office Runtime" = Microsoft Visual Studio 2005 Tools for Office Runtime
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"N360" = Norton Security Suite
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA Drivers" = NVIDIA Drivers
"Python 2.2.3" = Python 2.2.3
"pywin32-py2.2" = Python 2.2 pywin32 extensions (build 203)
"RealPlayer 6.0" = RealPlayer
"Rhapsody" = Rhapsody
"Shop for HP Supplies" = Shop for HP Supplies
"WildTangent CDA" = WildTangent Web Driver
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 5/8/2012 6:08:48 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 5/8/2012 6:08:50 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: A connection with the server could not be established

Error - 5/8/2012 6:08:52 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 5/8/2012 6:08:52 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.

Error - 5/8/2012 6:08:54 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 5/8/2012 6:08:54 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.

Error - 5/8/2012 6:10:24 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 5/8/2012 6:10:24 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: A connection with the server could not be established

Error - 5/8/2012 6:10:25 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 5/8/2012 6:10:25 PM | Computer Name = EASIERMATH | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This network connection does not exist.

[ System Events ]
Error - 5/7/2012 9:06:53 PM | Computer Name = EASIERMATH | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service wuauserv with
arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error - 5/7/2012 9:08:16 PM | Computer Name = EASIERMATH | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service MSIServer with
arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

Error - 5/7/2012 9:09:57 PM | Computer Name = EASIERMATH | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service MSIServer with
arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

Error - 5/7/2012 9:14:01 PM | Computer Name = EASIERMATH | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 5/7/2012 9:15:27 PM | Computer Name = EASIERMATH | Source = Service Control Manager | ID = 7024
Description = The Norton Security Suite service terminated with service-specific
error 4294967295 (0xFFFFFFFF).

Error - 5/7/2012 9:15:39 PM | Computer Name = EASIERMATH | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ftsata2

Error - 5/7/2012 10:14:52 PM | Computer Name = EASIERMATH | Source = Service Control Manager | ID = 7024
Description = The Norton Security Suite service terminated with service-specific
error 4294967295 (0xFFFFFFFF).

Error - 5/7/2012 10:15:17 PM | Computer Name = EASIERMATH | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ftsata2

Error - 5/8/2012 5:48:37 PM | Computer Name = EASIERMATH | Source = Service Control Manager | ID = 7024
Description = The Norton Security Suite service terminated with service-specific
error 4294967295 (0xFFFFFFFF).

Error - 5/8/2012 5:48:42 PM | Computer Name = EASIERMATH | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ftsata2


< End of report >








aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-09 15:17:41
-----------------------------
15:17:41.156 OS Version: Windows 5.1.2600 Service Pack 3
15:17:41.156 Number of processors: 1 586 0x4F02
15:17:41.156 ComputerName: EASIERMATH UserName:
15:17:42.453 Initialize success
15:18:00.140 AVAST engine download error: 0
15:18:32.468 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-5
15:18:32.468 Disk 0 Vendor: ST3120213AS 3.AHL Size: 114473MB BusType: 3
15:18:32.468 Disk 0 MBR read successfully
15:18:32.468 Disk 0 MBR scan
15:18:32.468 Disk 0 unknown MBR code
15:18:32.468 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 105692 MB offset 63
15:18:32.500 Disk 0 Partition 2 00 0C FAT32 LBA RECOVERY 8770 MB offset 216473040
15:18:32.500 Disk 0 scanning sectors +234435600
15:18:32.562 Disk 0 scanning C:\WINDOWS\system32\drivers
15:18:42.296 Service scanning
15:19:01.671 Service MpKsl57433036 c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{4AB69952-D3A5-4837-A7EA-290DFC4BD523}\MpKsl57433036.sys **LOCKED** 32
15:19:26.031 Modules scanning
15:19:55.140 Disk 0 trace - called modules:
15:19:55.656 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
15:19:55.656 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a79dab8]
15:19:55.656 3 CLASSPNP.SYS[ba108fd7] -> nt!IofCallDriver -> \Device\00000079[0x8a79af18]
15:19:55.656 5 ACPI.sys[b9f7f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-5[0x8a799d98]
15:19:55.656 Scan finished successfully
15:20:09.046 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Compaq_Administrator\Desktop\MBR.dat"
15:20:09.062 The log file has been saved successfully to "C:\Documents and Settings\Compaq_Administrator\Desktop\aswMBR.txt"
  • 0

#4
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Hi commanderk,

Since this is a work computer I need you to confirm with your IT department that they are happy to have GeeksToGo assist with this problem. If they are:

You have 3 AntiVirus programs. Immunet Protect, Microsoft Security Essentials are currently running and Norton Security Suite isn't. But it is on the system.

You need to find out from your IT department which AntiVirus product they want on the system.

You should only have one anti-virus program installed and running. Anti-virus programs run in the background providing continuous protection of your system. It's called Real-Time Protection, or scanning, and it uses system resources as it runs. Two or more anti-virus programs running at the same time will use 2 or 3 times the ammount of system resources, or more. Because each program wants control of the system, there will be conflicts caused, including false positives. The end result is actually LESS anti-virus protection.

We need to get the AntiVirus products down to one. As soon as the IT department has given us the go ahead to help and you let us know which AntiVirus they want left on the system, we can completely uninstall the other two and proceed from there.
  • 0

#5
commanderk

commanderk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
Hi godawgs. I am the IT department. I want Norton to be the antivirus program. It's free with my Comcast account. I left the others because I didn't want to change anything until you saw it.
  • 0

#6
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Hi commanderk,

I am the IT department.

Fair enough! I don't really see a lot in the way of malware on the system. Any conflicts caused by duplicate AntiVirus products shouldn't have anything to do with Chrome.

The first thing we are going to do is completely uninstall the Immunet Protect and Microsoft Security Essentials AntiVirus programs. We are going to do this in two steps so we can be sure that one AntiVirus is completely uninstalled before we uninstall the next one.

We're going to use a tool to check for rogue AntiSpyware programs. Then we will remove what I see in the OTL log and take it from there.

What can you tell me about the ZeeWise Cars program installed on the computer? It shows to be a franchise management software.


Step-1.

Program uninstalls

1. Please click the Start Orb, click Control Panel. Under the Programs heading click Uninstall a program
2. In the list of programs installed, locate the following program(s):

Immunet 3.0

3. Click on each program to highlight it and click Uninstall
4. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
5. Reboot the computer.

Delete the folders associated with the uninstalled programs.

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) in red (if present):

C:\Program Files\Immunet
C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet
C:\Documents and Settings\All Users\Immunet
C:\Documents and Settings\All Users\Start Menu\Programs\Immunet 3.0
C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet


Delete the files associated with the uninstalled programs.

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following files(s) in red (if present):

C:\Documents and Settings\All Users\Desktop\Immunet 3.0.lnk

2. Close Windows Explorer.

My research indicates that the proceedure above may not remove all remnants of the Immunet Protect program and it can be a bear to remove them manually so Immunet has created a uninstall tool to help insure that the program is completely removed.

Download the Immunet Protect Removal Tool 1.0.3.00
  • Right click the 1.0.3.00.exe file and click Run as Administrator and OK any UAC prompts to run the tool.
  • The computer should automatically reboot with a notice in 60 seconds
  • If the computer does nor reboot automatically, please manually reboot the computer.


Step-2.

Program uninstalls

1. Please click the Start Orb, click Control Panel. Under the Programs heading click Uninstall a program
2. In the list of programs installed, locate the following program(s):

Microsoft Security Essentials

3. Click on each program to highlight it and click Uninstall
4. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
5. Reboot the computer.

Delete the folders associated with the uninstalled programs.

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) in red (if present):

C:\Program Files\Microsoft Security Client

2. Close Windows Explorer.


Step-3.

Run RogueKiller

  • Download RogueKiller and save it on your desktop.
  • Quit all programs
  • Start RogueKiller.exe.
  • Wait until Prescan has finished ...
  • Click on Scan
Posted Image
  • Wait for the end of the scan.
  • The report has been created on the desktop.
  • Click on the Delete button.
Posted Image
  • The report has been created on the desktop.
  • Next click on the ShortcutsFix

    Posted Image
  • The report has been created on the desktop.
Please post:

All RKreport.txt text files located on your desktop.
NOTE: If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again


Step-4.

Posted Image OTL Fix

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run

To disable MBAM
Open the scanner and select the Protection tab
Remove the tick from "Start with Windows"
Reboot and start with number 1. below to run the OTL fix.
Posted Image

1. Please copy all of the text in the code box below. To do this, highlight everything
inside the code box , right click and click Copy.
:PROCESSES
killallprocesses

:Services
trufos

:OTL
SRV - [2012/05/07 18:23:59 | 000,327,680 | ---- | M] (S.C. BitDefender S.R.L) [On_Demand | Stopped] -- C:\Program Files\Immunet\tetra\scan.dll -- (scan)
SRV - [2012/05/07 18:23:55 | 000,817,184 | ---- | M] (Sourcefire, Inc.) [Auto | Running] -- C:\Program Files\Immunet\3.0.6\agent.exe -- (ImmunetProtect)
DRV - [2012/05/07 18:23:59 | 000,304,712 | ---- | M] (BitDefender S.R.L.) [File_System | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Trufos.sys -- (Trufos)
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.h...ARIO&pf=desktop
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...Box&Form=IE8SRC
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}
O4 - HKLM..\Run: [Immunet Protect] C:\Program Files\Immunet\3.0.6\iptray.exe (Immunet)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} http://download.mcaf...01/mcinsctl.cab (Reg Error: Key error.)
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} http://download.mcaf...,26/mcgdmgr.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1 10.1.10.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{74CF2394-63A5-459F-8034-A8E3094C484A}: DhcpNameServer = 192.168.2.1 10.1.10.1

:FILES
ipconfig /flushdns /c

:COMMANDS
[PURITY]
CREATERESTOREPOINT]
[REBOOT]

Warning: This fix is relevant for this system and no other. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Please re-open Posted Image on your desktop.
3. Place the mouse pointer inside the Posted Image textbox, right click and click Paste. This will put the above script inside the textbox.
4. Click the Posted Image button.
5. Let the program run unhindered.
6. OTL may ask to reboot the machine. Please do so if asked.
7. Click the Posted Image button.
8. A report will open. Copy and Paste that report in your next reply.
9. If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, (where mmddyyyy_hhmmss is the date of the tool run).


Step-5.

Posted Image OTL Custom Scan

1. Please copy the text in the code box below and paste it in the Posted Image box in OTL. To do that:
  • Highlight everything inside the code box, right click the mouse and click Copy.
netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
consrv.dll
/md5stop
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%Temp%\smtmp\1\*.*
%Temp%\smtmp\2\*.*
%Temp%\smtmp\3\*.*
%Temp%\smtmp\4\*.*
C:\Windows\assembly\tmp\U\*.* /s
C:\Program Files\Common Files\ComObjects\*.* /s
DRIVES
>C:\commands.txt echo list vol /raw /hide /c
/wait
>C:\DiskReport.txt diskpart /s C:\commands.txt /raw /hide /c
/wait
type c:\diskreport.txt /c
/wait
del c:\commands.txt^|y /hide /c
/wait
del c:\diskreport.txt^|y /hide /c

2. Re-open OTL on the desktop. To do that:
  • Double click on the Posted Image OTL icon to run it. Make sure all other windows are closed.
  • You will see a console like the one below:

    Posted Image
  • Check the box beside Scan All Users at the top of the console
  • Make sure the Output box at the top is set to Standard Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Place the mouse pointer inside thePosted Image box, right click and click Paste. This will put the above script inside OTL
  • Click the Posted Image button. Do not change any settings unless otherwise told to do so.
  • Let the scan run uninterrupted. The scan won't take long.
  • When the scan completes, it will open OTL.Txt. This file is also saved in the same location as OTL (it should be on your desktop).
  • Please copy the contents of this file and paste it into your reply. To do that:
  • On the OTL.txt file Menu Bar click Edit then click Select All. This will highlight the contents of the file. Then click Copy.
  • Right click inside the forum post window then click Paste.This will paste the contents of the OTL.txt file in the in the post window.


Step-6.

Now see if you can re-enable Norton 360

  • Locate the Norton 360 icon in your system tray, right-click on it and choose Open Tasksand Settings Window.
  • Click the Change Advanced Settings button, and then click on the Virus & Spyware Protection Settings option.
  • Check Turn on Auto-Protect and then click the Apply button.
Norton 360's protection will be enabled, giving your computer protection against online threats.


Step-7.

Things For Your Next Post:
1. How did the uninstalls go?
2. All of the RKReport.txt files
3. The OTL fixes log
4. The new OTL.txt log
5. Were you able to get Norton 360's auto protection enabled?
6. Are you using the firewall in Norton?
  • 0

#7
commanderk

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I'm working on it. I'll have more tomorrow. Zee Wise Cars is a data collection program I'm obligated to have as part of my franchise agreement. It collects data out of Quickbooks.

Thanks.
  • 0

#8
godawgs

godawgs

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:thumbsup:
  • 0

#9
commanderk

commanderk

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RogueKiller V7.4.4 [05/08/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo...13-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User: Compaq_Administrator [Admin rights]
Mode: Scan -- Date: 05/13/2012 15:46:50

¤¤¤ Bad processes: 2 ¤¤¤
[SUSP PATH] arpwrmsg.exe -- C:\WINDOWS\ARPWRMSG.EXE -> KILLED [TermProc]
[SUSP PATH] ADLSoft_UnCompressor_1.exe -- C:\Documents and Settings\Compaq_Administrator\Desktop\ADLSoft_UnCompressor_1.exe -> KILLED [TermProc]

¤¤¤ Registry Entries: 1 ¤¤¤
[HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver: [LOADED] ¤¤¤
SSDT[12] : NtAlertResumeThread @ 0x805CAFA4 -> HOOKED (Unknown @ 0x8A69DC10)
SSDT[13] : NtAlertThread @ 0x805CAF54 -> HOOKED (Unknown @ 0x8A6A6E28)
SSDT[17] : NtAllocateVirtualMemory @ 0x8059DED4 -> HOOKED (Unknown @ 0x89F61700)
SSDT[19] : NtAssignProcessToJobObject @ 0x805CCA82 -> HOOKED (Unknown @ 0x8A67D380)
SSDT[31] : NtConnectPort @ 0x805999FE -> HOOKED (Unknown @ 0x89C90828)
SSDT[43] : NtCreateMutant @ 0x8060E110 -> HOOKED (Unknown @ 0x8A72F170)
SSDT[52] : NtCreateSymbolicLinkObject @ 0x805B96D2 -> HOOKED (Unknown @ 0x8A4B7208)
SSDT[53] : NtCreateThread @ 0x805C735E -> HOOKED (Unknown @ 0x8A7F1E70)
SSDT[57] : NtDebugActiveProcess @ 0x8063A65A -> HOOKED (Unknown @ 0x8A67D3B8)
SSDT[68] : NtDuplicateObject @ 0x805B398C -> HOOKED (Unknown @ 0x8A6B6850)
SSDT[83] : NtFreeVirtualMemory @ 0x805A852E -> HOOKED (Unknown @ 0x8A64FAB8)
SSDT[89] : NtImpersonateAnonymousToken @ 0x805EF68C -> HOOKED (Unknown @ 0x89F4A6C0)
SSDT[91] : NtImpersonateThread @ 0x805CDC1A -> HOOKED (Unknown @ 0x8A693458)
SSDT[97] : NtLoadDriver @ 0x80579694 -> HOOKED (Unknown @ 0x8A43DCB8)
SSDT[108] : NtMapViewOfSection @ 0x805A75AE -> HOOKED (Unknown @ 0x8AA2F408)
SSDT[114] : NtOpenEvent @ 0x80605B84 -> HOOKED (Unknown @ 0x8A6A95B0)
SSDT[122] : NtOpenProcess @ 0x805C13E2 -> HOOKED (Unknown @ 0x8A6BEBB0)
SSDT[123] : NtOpenProcessToken @ 0x805E4332 -> HOOKED (Unknown @ 0x8A721B50)
SSDT[125] : NtOpenSection @ 0x8059F836 -> HOOKED (Unknown @ 0x8A671F80)
SSDT[128] : NtOpenThread @ 0x805C166E -> HOOKED (Unknown @ 0x8A6C1F50)
SSDT[137] : NtProtectVirtualMemory @ 0x805ADB46 -> HOOKED (Unknown @ 0x8A7386E0)
SSDT[206] : NtResumeThread @ 0x805CADE0 -> HOOKED (Unknown @ 0x8A6AF418)
SSDT[213] : NtSetContextThread @ 0x805C8FB6 -> HOOKED (Unknown @ 0x8A6C3380)
SSDT[228] : NtSetInformationProcess @ 0x805C3EA0 -> HOOKED (Unknown @ 0x8A642C30)
SSDT[240] : NtSetSystemInformation @ 0x806067D6 -> HOOKED (Unknown @ 0x8A671F48)
SSDT[253] : NtSuspendProcess @ 0x805CAEA8 -> HOOKED (Unknown @ 0x8A693980)
SSDT[254] : NtSuspendThread @ 0x805CAD1A -> HOOKED (Unknown @ 0x8A6C2F00)
SSDT[257] : NtTerminateProcess @ 0x805C866A -> HOOKED (Unknown @ 0x8A6E8E68)
SSDT[258] : NtTerminateThread @ 0x805C8864 -> HOOKED (Unknown @ 0x8A6D3C78)
SSDT[267] : NtUnmapViewOfSection @ 0x805A83C4 -> HOOKED (Unknown @ 0x8A6D46F8)
SSDT[277] : NtWriteVirtualMemory @ 0x805A994E -> HOOKED (Unknown @ 0x8A6640C0)
S_SSDT[307] : Unknown -> HOOKED (Unknown @ 0x8A64FD88)
S_SSDT[383] : Unknown -> HOOKED (Unknown @ 0x8A64B0C8)
S_SSDT[414] : Unknown -> HOOKED (Unknown @ 0x8A640660)
S_SSDT[416] : Unknown -> HOOKED (Unknown @ 0x8A64F128)
S_SSDT[428] : Unknown -> HOOKED (Unknown @ 0x8A6B2078)
S_SSDT[460] : Unknown -> HOOKED (Unknown @ 0x8A7BEC90)
S_SSDT[475] : Unknown -> HOOKED (Unknown @ 0x8A68F790)
S_SSDT[476] : Unknown -> HOOKED (Unknown @ 0x8A5F72E8)
S_SSDT[549] : Unknown -> HOOKED (Unknown @ 0x89F4C7E8)
S_SSDT[552] : Unknown -> HOOKED (Unknown @ 0x8A8021A8)

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST3120213AS +++++
--- User ---
[MBR] 517cdd4627d6e30242031501fd32afa1
[BSP] 05e3161cf4ce79602881f99911e8893d : Toshiba tatooed MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 105692 Mo
1 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 216473040 | Size: 8770 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1].txt >>
RKreport[1].txt



RogueKiller V7.4.4 [05/08/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo...13-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User: Compaq_Administrator [Admin rights]
Mode: Remove -- Date: 05/13/2012 15:47:30

¤¤¤ Bad processes: 2 ¤¤¤
[SUSP PATH] arpwrmsg.exe -- C:\WINDOWS\ARPWRMSG.EXE -> KILLED [TermProc]
[SUSP PATH] ADLSoft_UnCompressor_1.exe -- C:\Documents and Settings\Compaq_Administrator\Desktop\ADLSoft_UnCompressor_1.exe -> KILLED [TermProc]

¤¤¤ Registry Entries: 1 ¤¤¤
[HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver: [LOADED] ¤¤¤
SSDT[12] : NtAlertResumeThread @ 0x805CAFA4 -> HOOKED (Unknown @ 0x8A69DC10)
SSDT[13] : NtAlertThread @ 0x805CAF54 -> HOOKED (Unknown @ 0x8A6A6E28)
SSDT[17] : NtAllocateVirtualMemory @ 0x8059DED4 -> HOOKED (Unknown @ 0x89F61700)
SSDT[19] : NtAssignProcessToJobObject @ 0x805CCA82 -> HOOKED (Unknown @ 0x8A67D380)
SSDT[31] : NtConnectPort @ 0x805999FE -> HOOKED (Unknown @ 0x89C90828)
SSDT[43] : NtCreateMutant @ 0x8060E110 -> HOOKED (Unknown @ 0x8A72F170)
SSDT[52] : NtCreateSymbolicLinkObject @ 0x805B96D2 -> HOOKED (Unknown @ 0x8A4B7208)
SSDT[53] : NtCreateThread @ 0x805C735E -> HOOKED (Unknown @ 0x8A7F1E70)
SSDT[57] : NtDebugActiveProcess @ 0x8063A65A -> HOOKED (Unknown @ 0x8A67D3B8)
SSDT[68] : NtDuplicateObject @ 0x805B398C -> HOOKED (Unknown @ 0x8A6B6850)
SSDT[83] : NtFreeVirtualMemory @ 0x805A852E -> HOOKED (Unknown @ 0x8A64FAB8)
SSDT[89] : NtImpersonateAnonymousToken @ 0x805EF68C -> HOOKED (Unknown @ 0x89F4A6C0)
SSDT[91] : NtImpersonateThread @ 0x805CDC1A -> HOOKED (Unknown @ 0x8A693458)
SSDT[97] : NtLoadDriver @ 0x80579694 -> HOOKED (Unknown @ 0x8A43DCB8)
SSDT[108] : NtMapViewOfSection @ 0x805A75AE -> HOOKED (Unknown @ 0x8AA2F408)
SSDT[114] : NtOpenEvent @ 0x80605B84 -> HOOKED (Unknown @ 0x8A6A95B0)
SSDT[122] : NtOpenProcess @ 0x805C13E2 -> HOOKED (Unknown @ 0x8A6BEBB0)
SSDT[123] : NtOpenProcessToken @ 0x805E4332 -> HOOKED (Unknown @ 0x8A721B50)
SSDT[125] : NtOpenSection @ 0x8059F836 -> HOOKED (Unknown @ 0x8A671F80)
SSDT[128] : NtOpenThread @ 0x805C166E -> HOOKED (Unknown @ 0x8A6C1F50)
SSDT[137] : NtProtectVirtualMemory @ 0x805ADB46 -> HOOKED (Unknown @ 0x8A7386E0)
SSDT[206] : NtResumeThread @ 0x805CADE0 -> HOOKED (Unknown @ 0x8A6AF418)
SSDT[213] : NtSetContextThread @ 0x805C8FB6 -> HOOKED (Unknown @ 0x8A6C3380)
SSDT[228] : NtSetInformationProcess @ 0x805C3EA0 -> HOOKED (Unknown @ 0x8A642C30)
SSDT[240] : NtSetSystemInformation @ 0x806067D6 -> HOOKED (Unknown @ 0x8A671F48)
SSDT[253] : NtSuspendProcess @ 0x805CAEA8 -> HOOKED (Unknown @ 0x8A693980)
SSDT[254] : NtSuspendThread @ 0x805CAD1A -> HOOKED (Unknown @ 0x8A6C2F00)
SSDT[257] : NtTerminateProcess @ 0x805C866A -> HOOKED (Unknown @ 0x8A6E8E68)
SSDT[258] : NtTerminateThread @ 0x805C8864 -> HOOKED (Unknown @ 0x8A6D3C78)
SSDT[267] : NtUnmapViewOfSection @ 0x805A83C4 -> HOOKED (Unknown @ 0x8A6D46F8)
SSDT[277] : NtWriteVirtualMemory @ 0x805A994E -> HOOKED (Unknown @ 0x8A6640C0)
S_SSDT[307] : Unknown -> HOOKED (Unknown @ 0x8A64FD88)
S_SSDT[383] : Unknown -> HOOKED (Unknown @ 0x8A64B0C8)
S_SSDT[414] : Unknown -> HOOKED (Unknown @ 0x8A640660)
S_SSDT[416] : Unknown -> HOOKED (Unknown @ 0x8A64F128)
S_SSDT[428] : Unknown -> HOOKED (Unknown @ 0x8A6B2078)
S_SSDT[460] : Unknown -> HOOKED (Unknown @ 0x8A7BEC90)
S_SSDT[475] : Unknown -> HOOKED (Unknown @ 0x8A68F790)
S_SSDT[476] : Unknown -> HOOKED (Unknown @ 0x8A5F72E8)
S_SSDT[549] : Unknown -> HOOKED (Unknown @ 0x89F4C7E8)
S_SSDT[552] : Unknown -> HOOKED (Unknown @ 0x8A8021A8)

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST3120213AS +++++
--- User ---
[MBR] 517cdd4627d6e30242031501fd32afa1
[BSP] 05e3161cf4ce79602881f99911e8893d : Toshiba tatooed MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 105692 Mo
1 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 216473040 | Size: 8770 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2].txt >>
RKreport[1].txt ; RKreport[2].txt



RogueKiller V7.4.4 [05/08/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo...13-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User: Compaq_Administrator [Admin rights]
Mode: Remove -- Date: 05/13/2012 15:48:00

¤¤¤ Bad processes: 2 ¤¤¤
[SUSP PATH] arpwrmsg.exe -- C:\WINDOWS\ARPWRMSG.EXE -> KILLED [TermProc]
[SUSP PATH] ADLSoft_UnCompressor_1.exe -- C:\Documents and Settings\Compaq_Administrator\Desktop\ADLSoft_UnCompressor_1.exe -> KILLED [TermProc]

¤¤¤ Registry Entries: 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver: [LOADED] ¤¤¤
SSDT[12] : NtAlertResumeThread @ 0x805CAFA4 -> HOOKED (Unknown @ 0x8A69DC10)
SSDT[13] : NtAlertThread @ 0x805CAF54 -> HOOKED (Unknown @ 0x8A6A6E28)
SSDT[17] : NtAllocateVirtualMemory @ 0x8059DED4 -> HOOKED (Unknown @ 0x89F61700)
SSDT[19] : NtAssignProcessToJobObject @ 0x805CCA82 -> HOOKED (Unknown @ 0x8A67D380)
SSDT[31] : NtConnectPort @ 0x805999FE -> HOOKED (Unknown @ 0x89C90828)
SSDT[43] : NtCreateMutant @ 0x8060E110 -> HOOKED (Unknown @ 0x8A72F170)
SSDT[52] : NtCreateSymbolicLinkObject @ 0x805B96D2 -> HOOKED (Unknown @ 0x8A4B7208)
SSDT[53] : NtCreateThread @ 0x805C735E -> HOOKED (Unknown @ 0x8A7F1E70)
SSDT[57] : NtDebugActiveProcess @ 0x8063A65A -> HOOKED (Unknown @ 0x8A67D3B8)
SSDT[68] : NtDuplicateObject @ 0x805B398C -> HOOKED (Unknown @ 0x8A6B6850)
SSDT[83] : NtFreeVirtualMemory @ 0x805A852E -> HOOKED (Unknown @ 0x8A64FAB8)
SSDT[89] : NtImpersonateAnonymousToken @ 0x805EF68C -> HOOKED (Unknown @ 0x89F4A6C0)
SSDT[91] : NtImpersonateThread @ 0x805CDC1A -> HOOKED (Unknown @ 0x8A693458)
SSDT[97] : NtLoadDriver @ 0x80579694 -> HOOKED (Unknown @ 0x8A43DCB8)
SSDT[108] : NtMapViewOfSection @ 0x805A75AE -> HOOKED (Unknown @ 0x8AA2F408)
SSDT[114] : NtOpenEvent @ 0x80605B84 -> HOOKED (Unknown @ 0x8A6A95B0)
SSDT[122] : NtOpenProcess @ 0x805C13E2 -> HOOKED (Unknown @ 0x8A6BEBB0)
SSDT[123] : NtOpenProcessToken @ 0x805E4332 -> HOOKED (Unknown @ 0x8A721B50)
SSDT[125] : NtOpenSection @ 0x8059F836 -> HOOKED (Unknown @ 0x8A671F80)
SSDT[128] : NtOpenThread @ 0x805C166E -> HOOKED (Unknown @ 0x8A6C1F50)
SSDT[137] : NtProtectVirtualMemory @ 0x805ADB46 -> HOOKED (Unknown @ 0x8A7386E0)
SSDT[206] : NtResumeThread @ 0x805CADE0 -> HOOKED (Unknown @ 0x8A6AF418)
SSDT[213] : NtSetContextThread @ 0x805C8FB6 -> HOOKED (Unknown @ 0x8A6C3380)
SSDT[228] : NtSetInformationProcess @ 0x805C3EA0 -> HOOKED (Unknown @ 0x8A642C30)
SSDT[240] : NtSetSystemInformation @ 0x806067D6 -> HOOKED (Unknown @ 0x8A671F48)
SSDT[253] : NtSuspendProcess @ 0x805CAEA8 -> HOOKED (Unknown @ 0x8A693980)
SSDT[254] : NtSuspendThread @ 0x805CAD1A -> HOOKED (Unknown @ 0x8A6C2F00)
SSDT[257] : NtTerminateProcess @ 0x805C866A -> HOOKED (Unknown @ 0x8A6E8E68)
SSDT[258] : NtTerminateThread @ 0x805C8864 -> HOOKED (Unknown @ 0x8A6D3C78)
SSDT[267] : NtUnmapViewOfSection @ 0x805A83C4 -> HOOKED (Unknown @ 0x8A6D46F8)
SSDT[277] : NtWriteVirtualMemory @ 0x805A994E -> HOOKED (Unknown @ 0x8A6640C0)
S_SSDT[307] : Unknown -> HOOKED (Unknown @ 0x8A64FD88)
S_SSDT[383] : Unknown -> HOOKED (Unknown @ 0x8A64B0C8)
S_SSDT[414] : Unknown -> HOOKED (Unknown @ 0x8A640660)
S_SSDT[416] : Unknown -> HOOKED (Unknown @ 0x8A64F128)
S_SSDT[428] : Unknown -> HOOKED (Unknown @ 0x8A6B2078)
S_SSDT[460] : Unknown -> HOOKED (Unknown @ 0x8A7BEC90)
S_SSDT[475] : Unknown -> HOOKED (Unknown @ 0x8A68F790)
S_SSDT[476] : Unknown -> HOOKED (Unknown @ 0x8A5F72E8)
S_SSDT[549] : Unknown -> HOOKED (Unknown @ 0x89F4C7E8)
S_SSDT[552] : Unknown -> HOOKED (Unknown @ 0x8A8021A8)

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST3120213AS +++++
--- User ---
[MBR] 517cdd4627d6e30242031501fd32afa1
[BSP] 05e3161cf4ce79602881f99911e8893d : Toshiba tatooed MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 105692 Mo
1 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 216473040 | Size: 8770 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[3].txt >>
RKreport[1].txt ;


RogueKiller V7.4.4 [05/08/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo...13-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User: Compaq_Administrator [Admin rights]
Mode: Shortcuts HJfix -- Date: 05/13/2012 15:50:19

¤¤¤ Bad processes: 2 ¤¤¤
[SUSP PATH] arpwrmsg.exe -- C:\WINDOWS\ARPWRMSG.EXE -> KILLED [TermProc]
[SUSP PATH] ADLSoft_UnCompressor_1.exe -- C:\Documents and Settings\Compaq_Administrator\Desktop\ADLSoft_UnCompressor_1.exe -> KILLED [TermProc]

¤¤¤ Driver: [LOADED] ¤¤¤

¤¤¤ File attributes restored: ¤¤¤
Desktop: Success 0 / Fail 0
Quick launch: Success 0 / Fail 0
Programs: Success 265 / Fail 0
Start menu: Success 0 / Fail 0
User folder: Success 99 / Fail 0
My documents: Success 33 / Fail 0
My favorites: Success 0 / Fail 0
My pictures: Success 0 / Fail 0
My music: Success 0 / Fail 0
My videos: Success 0 / Fail 0
Local drives: Success 1218 / Fail 8
Backup: [NOT FOUND]

Drives:
[C:] \Device\HarddiskVolume1 -- 0x3 --> Restored
[D:] \Device\HarddiskVolume2 -- 0x3 --> Restored
[E:] \Device\CdRom0 -- 0x5 --> Skipped

¤¤¤ Infection : ¤¤¤

Finished : << RKreport[4].txt >>
RKreport[1].txt ; RKreport[2].txt ; RKreport[3].txt ; RKreport[4].txt
  • 0

#10
commanderk

commanderk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
My version of MBAM couldn't be turned off.
OTL Report

========== PROCESSES ==========
All processes killed
========== SERVICES/DRIVERS ==========
Error: No service named trufos was found to stop!
Service\Driver key trufos not found.
========== OTL ==========
Error: No service named scan was found to stop!
Service\Driver key scan not found.
File C:\Program Files\Immunet\tetra\scan.dll not found.
Error: No service named ImmunetProtect was found to stop!
Service\Driver key ImmunetProtect not found.
File C:\Program Files\Immunet\3.0.6\agent.exe not found.
Error: No service named Trufos was found to stop!
Service\Driver key Trufos not found.
File C:\WINDOWS\system32\drivers\Trufos.sys not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Bar| /E : value set successfully!
HKLM\SOFTWARE\Microsoft\Internet Explorer\Search\\SearchAssistant| /E : value set successfully!
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ not found.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Page_URL| /E : value set successfully!
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Search_URL| /E : value set successfully!
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Bar| /E : value set successfully!
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main\\Search Page| /E : value set successfully!
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\Immunet Protect not found.
File C:\Program Files\Immunet\3.0.6\iptray.exe not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\MSC not found.
File c:\Program Files\Microsoft Security Client\msseces.exe not found.
Starting removal of ActiveX control {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
C:\WINDOWS\Downloaded Program Files\mcinsctl.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
Starting removal of ActiveX control {BCC0FF27-31D9-4614-A68E-C18E1ADA4389}
C:\WINDOWS\Downloaded Program Files\McGDMgr.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{BCC0FF27-31D9-4614-A68E-C18E1ADA4389}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BCC0FF27-31D9-4614-A68E-C18E1ADA4389}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{BCC0FF27-31D9-4614-A68E-C18E1ADA4389}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BCC0FF27-31D9-4614-A68E-C18E1ADA4389}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\WINDOWS\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\\DhcpNameServer| /E : value set successfully!
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{74CF2394-63A5-459F-8034-A8E3094C484A}\\DhcpNameServer| /E : value set successfully!
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\Compaq_Administrator\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Compaq_Administrator\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
Error: Unable to interpret <CREATERESTOREPOINT] > in the current context!

OTL by OldTimer - Version 3.2.42.3 log created on 05142012_150440

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
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#11
commanderk

commanderk

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OTL Step 5.

OTL logfile created on: 5/14/2012 3:12:27 PM - Run 2
OTL by OldTimer - Version 3.2.42.3 Folder = C:\Documents and Settings\Compaq_Administrator\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.94 Gb Total Physical Memory | 1.42 Gb Available Physical Memory | 73.20% Memory free
2.44 Gb Paging File | 1.89 Gb Available in Paging File | 77.22% Paging File free
Paging file location(s): C:\pagefile.sys 672 1344 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 103.22 Gb Total Space | 76.78 Gb Free Space | 74.39% Space Free | Partition Type: NTFS
Drive D: | 8.56 Gb Total Space | 0.55 Gb Free Space | 6.38% Space Free | Partition Type: FAT32

Computer Name: EASIERMATH | User Name: Compaq_Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/05/08 15:06:47 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Administrator\Desktop\OTL.exe
PRC - [2012/02/28 12:26:16 | 000,803,840 | ---- | M] (ZeeWise, Inc.) -- C:\Program Files\ZeeWise\CARS\tray\CARSTray.exe
PRC - [2012/02/04 06:52:02 | 001,155,432 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2012/02/04 05:40:44 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2012/01/30 15:19:30 | 000,032,336 | ---- | M] (Sanford, L.P.) -- C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe
PRC - [2011/10/08 17:01:22 | 000,163,840 | ---- | M] (Mathnasium) -- C:\MathnasiumScanner\MathnasiumScanner.exe
PRC - [2011/03/03 11:34:32 | 000,040,232 | ---- | M] (ZeeWise, Inc.) -- C:\Program Files\ZeeWise\CARS\tray\CARSUpd.exe
PRC - [2010/12/14 13:06:06 | 003,539,688 | ---- | M] (Secure Backup and Share) -- C:\Program Files\SecureBackupShare\ComcastSecureBackupSharestat.exe
PRC - [2010/09/04 15:17:16 | 000,145,184 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\ZeeWise\CARS\java\jre6\bin\java.exe
PRC - [2010/02/09 09:02:32 | 000,045,896 | ---- | M] (Secure Backup and Share) -- C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe
PRC - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe
PRC - [2009/05/19 19:56:36 | 003,618,104 | ---- | M] (brother) -- C:\Program Files\Brownie\BrStsWnd.exe
PRC - [2008/10/17 16:52:16 | 000,099,632 | ---- | M] (brother) -- C:\Program Files\Brownie\brpjp04a.exe
PRC - [2008/04/13 17:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/10/30 19:57:56 | 000,075,352 | ---- | M] (Digital Interactive Systems Corporation, Inc.) -- C:\Program Files\DISC\DiscStreamHub.exe
PRC - [2007/10/30 19:57:54 | 001,095,256 | ---- | M] (Digital Interactive Systems Corporation) -- C:\Program Files\DISC\DISCover.exe
PRC - [2007/09/20 15:37:46 | 001,458,176 | ---- | M] (Dynex) -- C:\Program Files\Dynex Enhanced G USB Network Adapter\DynexWCUI.exe
PRC - [2007/08/09 00:27:52 | 000,073,728 | ---- | M] (HP) -- C:\WINDOWS\system32\HPZipm12.exe
PRC - [2006/10/18 00:22:50 | 000,204,800 | ---- | M] () -- C:\Program Files\ZeeWise\CARS\bin\wrapper.exe
PRC - [2005/08/02 23:19:16 | 000,077,312 | ---- | M] (Microsoft) -- C:\WINDOWS\arpwrmsg.exe
PRC - [2005/08/02 23:19:16 | 000,058,880 | ---- | M] (Microsoft) -- C:\WINDOWS\arservice.exe


========== Modules (No Company Name) ==========

MOD - [2012/05/13 15:25:28 | 000,212,992 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\8dc4a28c456f81ee7399da21bd9d55aa\System.ServiceProcess.ni.dll
MOD - [2012/05/13 15:24:02 | 000,971,264 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Configuration\3d5b7368bde0f65aa15d9f46b498cc89\System.Configuration.ni.dll
MOD - [2012/05/13 13:28:08 | 005,450,752 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Xml\3bba1b8b0b5ef0be238b011cc7a0575e\System.Xml.ni.dll
MOD - [2012/05/13 13:27:52 | 012,430,848 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\995fcf39ead2c2a53e084505c2c67d49\System.Windows.Forms.ni.dll
MOD - [2012/05/13 13:27:16 | 001,591,808 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Drawing\8ca00132a08c69697adf1cda32ebd835\System.Drawing.ni.dll
MOD - [2012/05/13 13:20:02 | 007,953,408 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\e4b5afc4da43b1c576f9322f9f2e1bfe\System.ni.dll
MOD - [2012/05/13 13:19:30 | 011,492,352 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\e337c89bc9f81b69d7237aa70e935900\mscorlib.ni.dll
MOD - [2012/04/11 19:09:29 | 000,843,776 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.drawing\1.0.5000.0__b03f5f7f11d50a3a_80b237bc\system.drawing.dll
MOD - [2012/04/11 19:09:20 | 003,035,136 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.windows.forms\1.0.5000.0__b77a5c561934e089_6ed33d67\system.windows.forms.dll
MOD - [2012/04/11 19:08:54 | 000,471,040 | ---- | M] () -- c:\windows\assembly\gac\system.drawing\1.0.5000.0__b03f5f7f11d50a3a\system.drawing.dll
MOD - [2012/01/10 19:51:15 | 003,391,488 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c561934e089_5ff1c834\mscorlib.dll
MOD - [2012/01/10 19:51:01 | 002,088,960 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.xml\1.0.5000.0__b77a5c561934e089_663ec00f\system.xml.dll
MOD - [2012/01/10 19:50:43 | 001,966,080 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system\1.0.5000.0__b77a5c561934e089_139449c4\system.dll
MOD - [2012/01/10 19:50:17 | 001,232,896 | ---- | M] () -- c:\windows\assembly\gac\system\1.0.5000.0__b77a5c561934e089\system.dll
MOD - [2012/01/10 19:50:16 | 001,269,760 | ---- | M] () -- c:\windows\assembly\gac\system.web\1.0.5000.0__b03f5f7f11d50a3a\system.web.dll
MOD - [2012/01/10 19:50:13 | 002,064,384 | ---- | M] () -- c:\windows\assembly\gac\system.windows.forms\1.0.5000.0__b77a5c561934e089\system.windows.forms.dll
MOD - [2011/11/03 08:28:36 | 001,292,288 | ---- | M] () -- C:\WINDOWS\system32\quartz.dll
MOD - [2011/04/11 18:50:21 | 001,339,392 | ---- | M] () -- c:\windows\assembly\gac\system.xml\1.0.5000.0__b77a5c561934e089\system.xml.dll
MOD - [2011/04/11 18:50:13 | 000,299,008 | ---- | M] () -- c:\windows\assembly\gac\microsoft.visualbasic\7.0.5000.0__b03f5f7f11d50a3a\microsoft.visualbasic.dll
MOD - [2011/04/11 18:50:12 | 000,573,440 | ---- | M] () -- c:\windows\assembly\gac\system.web.services\1.0.5000.0__b03f5f7f11d50a3a\system.web.services.dll
MOD - [2011/02/04 18:48:30 | 000,291,840 | ---- | M] () -- C:\WINDOWS\system32\sbe.dll
MOD - [2008/04/13 17:11:59 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll
MOD - [2008/04/13 17:11:51 | 000,059,904 | ---- | M] () -- C:\WINDOWS\system32\devenum.dll
MOD - [2007/09/19 16:23:30 | 000,077,824 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\SCMLib.dll
MOD - [2007/09/17 14:56:54 | 000,172,032 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\WcuiDLL.dll
MOD - [2007/09/17 14:56:52 | 000,241,664 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\DynexDLL.dll
MOD - [2007/09/06 15:00:42 | 000,032,768 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\BCMLib.dll
MOD - [2007/08/03 12:02:56 | 000,331,776 | ---- | M] () -- C:\Program Files\Dynex Enhanced G USB Network Adapter\WscAPI.dll
MOD - [2007/06/14 15:57:48 | 000,757,760 | ---- | M] () -- C:\WINDOWS\system32\bcm1xsup.dll
MOD - [2007/06/14 15:57:22 | 000,086,016 | ---- | M] () -- C:\WINDOWS\system32\preflib.dll
MOD - [2006/10/18 01:22:50 | 000,081,920 | ---- | M] () -- C:\Program Files\ZeeWise\CARS\lib\wrapper.dll
MOD - [2006/10/18 00:22:50 | 000,204,800 | ---- | M] () -- C:\Program Files\ZeeWise\CARS\bin\wrapper.exe
MOD - [2005/08/02 23:19:16 | 000,050,176 | ---- | M] () -- C:\WINDOWS\armcex.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - [2012/02/04 05:40:44 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2012/01/30 15:19:30 | 000,032,336 | ---- | M] (Sanford, L.P.) [Auto | Running] -- C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe -- (DymoPnpService)
SRV - [2011/04/29 21:05:18 | 000,016,384 | ---- | M] (Microsoft) [On_Demand | Stopped] -- C:\MathnasiumScanner\MathnasiumScannerWindowsService.exe -- (MathnasiumScannerService)
SRV - [2011/04/16 17:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files\Norton Security Suite\Engine\5.2.1.3\ccSvcHst.exe -- (N360)
SRV - [2010/02/09 09:02:32 | 000,045,896 | ---- | M] (Secure Backup and Share) [Auto | Running] -- C:\Program Files\SecureBackupShare\ComcastSecureBackupSharebackup.exe -- (ComcastSecureBackupSharebackup)
SRV - [2009/08/18 02:25:12 | 000,678,912 | ---- | M] (Intuit, Inc.) [On_Demand | Running] -- C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe -- (QuickBooksDB20)
SRV - [2009/07/23 21:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2007/08/09 00:27:52 | 000,073,728 | ---- | M] (HP) [Auto | Running] -- C:\WINDOWS\system32\HPZipm12.exe -- (Pml Driver HPZ12)
SRV - [2006/10/18 00:22:50 | 000,204,800 | ---- | M] () [Auto | Running] -- C:\Program Files\ZeeWise\CARS\bin\wrapper.exe -- (ZeeWiseCARS)
SRV - [2005/08/02 23:19:16 | 000,058,880 | ---- | M] (Microsoft) [Auto | Running] -- C:\WINDOWS\arservice.exe -- (ARSVC)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMNDIS.SYS -- (SYMNDIS)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMIDS.SYS -- (SYMIDS)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMFW.SYS -- (SYMFW)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\GTNDIS5.SYS -- (GTNDIS5)
DRV - File not found [Kernel | Boot | Stopped] -- system32\DRIVERS\ftsata2.sys -- (ftsata2)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2012/04/02 16:38:08 | 000,821,880 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120413.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2012/03/06 17:04:10 | 000,356,280 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120424.001\IDSXpx86.sys -- (IDSxpx86)
DRV - [2012/02/05 13:58:54 | 000,374,392 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2012/02/05 13:58:54 | 000,106,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/10/03 17:22:28 | 000,126,584 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2011/10/03 01:00:00 | 001,576,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20120425.002\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/10/03 01:00:00 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20120425.002\NAVENG.SYS -- (NAVENG)
DRV - [2011/04/20 18:37:49 | 000,369,784 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\symtdi.sys -- (SYMTDI)
DRV - [2011/03/30 20:00:09 | 000,516,216 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\N360\0502010.003\srtsp.sys -- (SRTSP)
DRV - [2011/03/30 20:00:09 | 000,050,168 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\srtspx.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2011/03/14 19:31:23 | 000,744,568 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\symefa.sys -- (SymEFA)
DRV - [2011/01/26 23:47:10 | 000,340,088 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\symds.sys -- (SymDS)
DRV - [2010/12/14 13:05:58 | 000,054,776 | ---- | M] (Mozy, Inc.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\ComcastSecureBackupShare.sys -- (ComcastSecureBackupShareFilter)
DRV - [2010/11/15 18:45:33 | 000,136,312 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0502010.003\ironx86.sys -- (SymIRON)
DRV - [2007/10/09 14:33:00 | 000,198,144 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NdisWDM.sys -- (NdisWDM)
DRV - [2007/01/29 17:17:33 | 000,008,413 | ---- | M] (RealNetworks, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\mcstrm.sys -- (MCSTRM)
DRV - [2006/06/14 11:04:12 | 004,299,264 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2006/03/03 15:31:04 | 000,013,056 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvnetbus.sys -- (nvnetbus)
DRV - [2006/03/03 15:31:02 | 000,034,176 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\NVENETFD.sys -- (NVENETFD)
DRV - [2005/12/06 11:20:50 | 000,241,664 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSXHWBS2.sys -- (HSXHWBS2)
DRV - [2005/12/06 11:20:40 | 000,936,448 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSX_DP.sys -- (HSX_DP)
DRV - [2005/03/09 14:53:00 | 000,036,352 | ---- | M] (Advanced Micro Devices) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2004/08/03 14:31:34 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139) Realtek RTL8139(A/B/C)
DRV - [2004/07/16 11:14:30 | 000,140,416 | ---- | M] (Ralink Technology Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\rt2500usb.sys -- (bkn50USB)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar =
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}


IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\.DEFAULT\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-18\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}

IE - HKU\S-1-5-20\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...q={SEARCHTERMS}

IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL =
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL =
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar =
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page =
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comca...id=cgps05072012
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\..\SearchScopes,DefaultScope = {DBCB7A22-F181-4533-A07B-0C7B7972B360}
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\..\SearchScopes\{BDFB2637-9D34-4212-AE3B-847B43D5F729}: "URL" = http://search.yahoo....ei=utf-8&fr=ie8
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\..\SearchScopes\{DBCB7A22-F181-4533-A07B-0C7B7972B360}: "URL" = http://www.google.co...age={startPage}
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ARIO&pf=desktop
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
IE - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@dymo.com/DymoLabelFramework: C:\Program Files\DYMO\DYMO Label Software\Framework\npDYMOLabelFramework.dll ( Sanford L.P.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.11.2321: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=1.0.2.2379: C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.12.1483: C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
FF - HKLM\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine,version=1.0: C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine: C:\Documents and Settings\Compaq_Administrator\Application Data\nprhapengine.dll File not found
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\ [2012/02/08 16:02:36 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn_2011_7_6_3


========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\18.0.1025.168\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\18.0.1025.168\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\18.0.1025.168\gcswf32.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.260.3 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U26 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Google Update (Enabled) = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: DYMO Label Framework (Enabled) = C:\Program Files\DYMO\DYMO Label Software\Framework\npDYMOLabelFramework.dll
CHR - plugin: RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
CHR - plugin: RealPlayer Version Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll
CHR - plugin: RealJukebox NS Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
CHR - plugin: RealNetworks Rhapsody Player Engine (Enabled) = C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - Extension: Angry Birds = C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\aknpkdffaafgjchaibgeefbgmgeghloj\1.1.2.1_0\

O1 HOSTS File: ([2004/08/10 04:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll File not found
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\5.2.0.13\IPS\IPSBHO.DLL File not found
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (hpWebHelper Class) - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll (Hewlett-Packard)
O2 - BHO: (Updater For XFIN_PORTAL) - {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files\xfin_portal\auxi\comcastAu.dll File not found
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll File not found
O3 - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\5.2.0.13\coIEPlg.dll File not found
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AlwaysReady Power Message APP] C:\WINDOWS\arpwrmsg.exe (Microsoft)
O4 - HKLM..\Run: [BrStsWnd] C:\Program Files\Brownie\BrstsWnd.exe (brother)
O4 - HKLM..\Run: [CARS] C:\Program Files\ZeeWise\CARS\tray\CARSTray.exe (ZeeWise, Inc.)
O4 - HKLM..\Run: [CARSUpd] C:\Program Files\ZeeWise\CARS\tray\CARSUpd.exe (ZeeWise, Inc.)
O4 - HKLM..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe (Digital Interactive Systems Corporation)
O4 - HKLM..\Run: [DLSService] "C:\Program Files\DYMO\DYMO Label Software\DLSService.exe" File not found
O4 - HKLM..\Run: [ftutil2] C:\WINDOWS\System32\ftutil2.dll (Promise Technology, Inc.)
O4 - HKLM..\Run: [HPBootOp] C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb13.exe (HP)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [nwiz] C:\WINDOWS\System32\nwiz.exe ()
O4 - HKLM..\Run: [PCDrProfiler] File not found
O4 - HKLM..\Run: [Recguard] C:\WINDOWS\SMINST\Recguard.exe ()
O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Dynex Wireless Networking Utility.lnk = C:\Program Files\Dynex Enhanced G USB Network Adapter\DynexWCUI.exe (Dynex)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\MathnasiumScanner.lnk = C:\MathnasiumScanner\MathnasiumScanner.exe (Mathnasium)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Secure Backup and Share Status.lnk = C:\Program Files\SecureBackupShare\ComcastSecureBackupSharestat.exe (Secure Backup and Share)
O4 - Startup: C:\Documents and Settings\Default User\Start Menu\Programs\Startup\Pin.lnk = C:\hp\bin\cloaker.exe (Hewlett-Packard Co.)
O4 - Startup: C:\Documents and Settings\Default User\Start Menu\Programs\Startup\PinMcLnk.lnk = C:\hp\bin\cloaker.exe (Hewlett-Packard Co.)
O4 - Startup: C:\Documents and Settings\QBDataServiceUser20\Start Menu\Programs\Startup\Pin.lnk = C:\hp\bin\cloaker.exe (Hewlett-Packard Co.)
O4 - Startup: C:\Documents and Settings\QBDataServiceUser20\Start Menu\Programs\Startup\PinMcLnk.lnk = C:\hp\bin\cloaker.exe (Hewlett-Packard Co.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 149
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-258675014-2370698230-1832949376-1007\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-258675014-2370698230-1832949376-1009\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_26.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm ()
O9 - Extra 'Tools' menuitem : Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm ()
O15 - HKLM\..Trusted Domains: trymedia.com ([]http in Trusted sites)
O15 - HKLM\..Trusted Domains: trymedia.com ([]https in Trusted sites)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} http://www.pcpitstop...p/PCPitStop.CAB (PCPitstop Utility)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1302567181359 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} http://www.pcpitstop.com/mhLbl.cab (mhLabel Class)
O16 - DPF: {B0DE2DE0-B7B1-438B-8B7F-59CD9C94AD88} https://merchantacco...ncCom2_2006.cab (QBMASSyncCom2_2006.UserControl1)
O16 - DPF: {C9E2242D-DC05-4C54-9483-A5C90653F7BC} https://techinline.n...nt/TIClient.cab (ClientPlugin Object)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {F8A9F96F-8375-4596-BD89-EEAE2781D810} https://merchantacco...MASSyncCom1.cab (QBMASSyncCom1.UserControl1)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1 10.1.10.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{74CF2394-63A5-459F-8034-A8E3094C484A}: DhcpNameServer = 192.168.2.1 10.1.10.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{892900FC-9814-4488-99C0-81491C1EE93D}: DhcpNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243
O18 - Protocol\Handler\intu-help-qb3 {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2005/08/30 21:02:02 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2001/07/27 08:07:38 | 000,000,000 | --S- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2004/04/30 00:01:14 | 000,000,053 | --S- | M] () - D:\Autorun.inf -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

NetSvcs: 6to4 - File not found
NetSvcs: HidServ - %SystemRoot%\System32\hidserv.dll File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

========== Files/Folders - Created Within 30 Days ==========

[2012/05/14 15:04:40 | 000,000,000 | ---D | C] -- C:\_OTL
[2012/05/13 15:46:17 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Desktop\RK_Quarantine
[2012/05/13 13:17:07 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2012/05/09 16:31:56 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\DYMO
[2012/05/09 15:11:09 | 004,731,392 | ---- | C] (AVAST Software) -- C:\Documents and Settings\Compaq_Administrator\Desktop\aswMBR.exe
[2012/05/08 15:06:37 | 000,595,456 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Administrator\Desktop\OTL.exe
[2012/05/07 18:38:40 | 000,237,072 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\MpSigStub.exe
[2012/05/07 18:24:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet
[2012/05/07 17:51:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\IsolatedStorage
[2012/05/07 17:51:03 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\ID Vault
[2012/05/07 17:50:59 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\ID Vault
[2012/05/07 17:50:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\CallingID
[2012/05/07 17:50:12 | 000,000,000 | ---D | C] -- C:\Program Files\Constant Guard Protection Suite
[2012/05/07 17:49:37 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\White Sky, Inc
[2012/05/07 15:27:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Malwarebytes
[2012/05/07 15:27:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/05/07 15:27:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2012/05/07 15:27:33 | 000,022,344 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2012/05/07 15:27:33 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2012/05/07 15:22:33 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\NPE
[10 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/05/14 15:16:00 | 000,001,038 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-258675014-2370698230-1832949376-1007UA.job
[2012/05/14 15:16:00 | 000,000,986 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-258675014-2370698230-1832949376-1007Core.job
[2012/05/14 15:08:39 | 000,000,248 | ---- | M] () -- C:\WINDOWS\System\hpsysdrv.dat
[2012/05/14 15:07:00 | 000,000,461 | ---- | M] () -- C:\WINDOWS\Brownie.ini
[2012/05/14 15:06:51 | 000,043,531 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2012/05/14 15:06:47 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/05/14 15:06:18 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/05/13 15:45:39 | 001,420,288 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\RogueKiller.exe
[2012/05/13 15:35:34 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
[2012/05/13 13:41:05 | 000,326,704 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2012/05/13 13:28:21 | 000,704,512 | ---- | M] () -- C:\WINDOWS\System32\drivers\N360\0502010.003\Cat.DB
[2012/05/13 13:26:45 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2012/05/13 13:18:49 | 000,446,614 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/05/13 13:18:49 | 000,073,590 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2012/05/09 15:20:09 | 000,000,512 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\MBR.dat
[2012/05/09 15:11:25 | 004,731,392 | ---- | M] (AVAST Software) -- C:\Documents and Settings\Compaq_Administrator\Desktop\aswMBR.exe
[2012/05/08 17:40:53 | 000,006,290 | ---- | M] () -- C:\WINDOWS\ComcastSecureBackupShare.blk
[2012/05/08 17:40:52 | 000,001,212 | ---- | M] () -- C:\WINDOWS\ComcastSecureBackupShare.flt
[2012/05/08 16:04:59 | 000,000,426 | ---- | M] () -- C:\WINDOWS\BRWMARK.INI
[2012/05/08 15:06:47 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Compaq_Administrator\Desktop\OTL.exe
[2012/05/07 18:07:38 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/05/07 15:27:36 | 000,000,792 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/05/06 13:21:51 | 000,002,401 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\Google Chrome.lnk
[2012/04/18 18:43:46 | 000,000,457 | ---- | M] () -- C:\Documents and Settings\Compaq_Administrator\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Microsoft Office Outlook.lnk
[2012/04/16 14:34:33 | 000,000,172 | ---- | M] () -- C:\WINDOWS\System32\drivers\N360\0502010.003\isolate.ini
[10 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/05/13 15:45:28 | 001,420,288 | ---- | C] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\RogueKiller.exe
[2012/05/13 13:28:31 | 001,206,368 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2012/05/09 15:20:09 | 000,000,512 | ---- | C] () -- C:\Documents and Settings\Compaq_Administrator\Desktop\MBR.dat
[2012/05/07 18:35:47 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif
[2012/05/07 18:07:38 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/05/07 15:27:35 | 000,000,792 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/02/16 15:58:58 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2011/05/18 15:01:14 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/05/18 14:56:12 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2010/06/02 15:14:57 | 000,022,892 | ---- | C] () -- C:\WINDOWS\HL-3040CN.INI
[2010/06/02 15:11:27 | 000,000,050 | ---- | C] () -- C:\WINDOWS\System32\BRADC08A.DAT
[2010/05/25 17:20:43 | 001,777,664 | ---- | C] () -- C:\WINDOWS\System32\zhp1600r.dll
[2010/05/25 17:20:43 | 000,749,568 | ---- | C] () -- C:\WINDOWS\System32\agi1600.dll
[2010/05/25 17:20:43 | 000,299,008 | ---- | C] () -- C:\WINDOWS\System32\zhhp1600.exe

========== LOP Check ==========

[2007/11/27 13:48:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Avg7
[2007/01/14 21:39:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\COMMON FILES
[2006/08/25 20:44:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Digital Interactive Systems Corporation
[2011/08/15 14:42:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\DYMO
[2012/05/07 17:51:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\IsolatedStorage
[2010/04/27 18:04:15 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Nuance
[2012/02/28 15:58:35 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SQL Anywhere 11
[2012/05/07 17:49:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\White Sky, Inc
[2007/11/02 14:20:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2012/02/28 15:47:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ZeeWise
[2012/05/07 17:50:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\CallingID
[2012/05/07 18:07:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\ID Vault
[2012/05/07 18:24:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Immunet
[2007/09/23 13:46:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\Leadertech
[2008/07/23 15:29:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\net.dacons.mail.it
[2007/01/14 20:57:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\OfficeUpdate12
[2007/07/12 14:37:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Compaq_Administrator\Application Data\WinBatch

========== Purity Check ==========



========== Custom Scans ==========

< %SYSTEMDRIVE%\*.exe >

< MD5 for: EXPLORER.EXE >
[2008/04/13 17:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\explorer.exe
[2008/04/13 17:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\ServicePackFiles\i386\explorer.exe
[2007/06/13 04:26:03 | 001,033,216 | ---- | M] (Microsoft Corporation) MD5=7712DF0CDDE3A5AC89843E61CD5B3658 -- C:\WINDOWS\$hf_mig$\KB938828\SP2QFE\explorer.exe
[2007/06/13 03:23:07 | 001,033,216 | ---- | M] (Microsoft Corporation) MD5=97BD6515465659FF8F3B7BE375B2EA87 -- C:\WINDOWS\$NtServicePackUninstall$\explorer.exe
[2004/08/09 21:00:00 | 001,032,192 | ---- | M] (Microsoft Corporation) MD5=A0732187050030AE399B241436565E64 -- C:\WINDOWS\$NtUninstallKB938828$\explorer.exe

< MD5 for: SVCHOST.EXE >
[2012/04/04 15:56:38 | 000,199,240 | ---- | M] () MD5=097D0E812D7A9A3101CE46CB2BE0474D -- C:\Program Files\Malwarebytes' Anti-Malware\Chameleon\svchost.exe
[2008/04/13 17:12:36 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\ServicePackFiles\i386\svchost.exe
[2008/04/13 17:12:36 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\system32\svchost.exe
[2004/08/09 21:00:00 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=8F078AE4ED187AAABC0A305146DE6716 -- C:\WINDOWS\$NtServicePackUninstall$\svchost.exe

< MD5 for: USERINIT.EXE >
[2004/08/09 21:00:00 | 000,024,576 | ---- | M] (Microsoft Corporation) MD5=39B1FFB03C2296323832ACBAE50D2AFF -- C:\WINDOWS\$NtServicePackUninstall$\userinit.exe
[2008/04/13 17:12:38 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\ServicePackFiles\i386\userinit.exe
[2008/04/13 17:12:38 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\system32\userinit.exe

< MD5 for: WINLOGON.EXE >
[2004/08/09 21:00:00 | 000,502,272 | ---- | M] (Microsoft Corporation) MD5=01C3346C241652F43AED8E2149881BFE -- C:\WINDOWS\$NtServicePackUninstall$\winlogon.exe
[2012/04/04 15:56:38 | 000,199,240 | ---- | M] () MD5=097D0E812D7A9A3101CE46CB2BE0474D -- C:\Program Files\Malwarebytes' Anti-Malware\Chameleon\winlogon.exe
[2008/04/13 17:12:39 | 000,507,904 | ---- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\ServicePackFiles\i386\winlogon.exe
[2008/04/13 17:12:39 | 000,507,904 | ---- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\system32\winlogon.exe

< HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT /s >
"Type" = 1
"Start" = 1
"ErrorControl" = 1
"Tag" = 5
"ImagePath" = system32\DRIVERS\netbt.sys -- [2008/04/13 12:21:00 | 000,162,816 | ---- | M] (Microsoft Corporation)
"DisplayName" = NetBios over Tcpip
"Group" = PNP_TDI
"DependOnService" = Tcpip [binary data]
"DependOnGroup" = [binary data]
"Description" = NetBios over Tcpip
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Linkage]
"OtherDependencies" = Tcpip [binary data]
"Bind" = [Binary data over 100 bytes]
"Route" = [Binary data over 100 bytes]
"Export" = [Binary data over 100 bytes]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Parameters]
"NbProvider" = _tcp
"NameServerPort" = 137
"CacheTimeout" = 600000
"BcastNameQueryCount" = 3
"BcastQueryTimeout" = 750
"NameSrvQueryCount" = 3
"NameSrvQueryTimeout" = 1500
"Size/Small/Medium/Large" = 1
"SessionKeepAlive" = 3600000
"TransportBindName" = \Device\
"EnableLMHOSTS" = 1
"DhcpNodeType" = 8
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Parameters\Interfaces]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Parameters\Interfaces\Tcpip_{13C93FEF-343A-4D6C-A959-8315D93B360F}]
"NameServerList" = [binary data]
"NetbiosOptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Parameters\Interfaces\Tcpip_{4D589907-2D53-4DBA-8511-D302D05BE3EB}]
"NameServerList" = [binary data]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Parameters\Interfaces\Tcpip_{74CF2394-63A5-459F-8034-A8E3094C484A}]
"NameServerList" = [binary data]
"NetbiosOptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Parameters\Interfaces\Tcpip_{892900FC-9814-4488-99C0-81491C1EE93D}]
"NameServerList" = [binary data]
"NetbiosOptions" = 0
"DhcpNameServerList" = [Binary data over 100 bytes]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Parameters\Interfaces\Tcpip_{D81D8415-8AB6-40EF-8275-104559F3EF7E}]
"NameServerList" = [binary data]
"NetbiosOptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Parameters\Interfaces\Tcpip_{FECA2202-8AB9-4832-997F-0DA2317240A6}]
"NameServerList" = [binary data]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Security]
"Security" = [Binary data over 100 bytes]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBT\Enum]
"0" = Root\LEGACY_NETBT\0000
"Count" = 1
"NextInstance" = 1

< HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS /s >
"Type" = 2
"Start" = 1
"ErrorControl" = 1
"Tag" = 1
"ImagePath" = system32\DRIVERS\netbios.sys -- [2008/04/13 11:56:02 | 000,034,688 | ---- | M] (Microsoft Corporation)
"DisplayName" = NetBIOS Interface
"Group" = NetBIOSGroup
"Description" = NetBIOS Interface
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS\Linkage]
"LanaMap" = 01 05 01 04 01 01 01 00 00 02 00 03 [binary data]
"Bind" = [Binary data over 100 bytes]
"Route" = [Binary data over 100 bytes]
"Export" = [Binary data over 100 bytes]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS\Parameters]
"MaxLana" = 5
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS\Parameters\Winsock]
"HelperDllName" = %SystemRoot%\System32\wshnetbs.dll -- [2004/08/09 21:00:00 | 000,007,168 | ---- | M] (Microsoft Corporation)
"MaxSockAddrLength" = 20
"MinSockAddrLength" = 20
"Mapping" = 02 00 00 00 03 00 00 00 11 00 00 00 05 00 00 00 00 00 00 00 11 00 00 00 02 00 00 00 00 00 00 00 [binary data]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS\Security]
"Security" = [Binary data over 100 bytes]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NetBIOS\Enum]
"0" = Root\LEGACY_NETBIOS\0000
"Count" = 1
"NextInstance" = 1

< hklm\software\clients\startmenuinternet|command /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ShowIconsCommand: "C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --show-icons [2012/04/27 19:07:02 | 001,224,176 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\HideIconsCommand: "C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --hide-icons [2012/04/27 19:07:02 | 001,224,176 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ReinstallCommand: "C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --make-default-browser [2012/04/27 19:07:02 | 001,224,176 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\shell\open\command\\: "C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" [2012/04/27 19:07:02 | 001,224,176 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\WINDOWS\system32\ie4uinit.exe" -reinstall [2012/02/29 05:17:40 | 000,174,080 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -hide [2012/02/29 05:17:40 | 000,174,080 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -show [2012/02/29 05:17:40 | 000,174,080 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" -extoff [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: C:\Program Files\Internet Explorer\iexplore.exe [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)

< hklm\software\clients\startmenuinternet|command /64 /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ShowIconsCommand: "C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --show-icons [2012/04/27 19:07:02 | 001,224,176 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\HideIconsCommand: "C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --hide-icons [2012/04/27 19:07:02 | 001,224,176 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ReinstallCommand: "C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --make-default-browser [2012/04/27 19:07:02 | 001,224,176 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\shell\open\command\\: "C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" [2012/04/27 19:07:02 | 001,224,176 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\WINDOWS\system32\ie4uinit.exe" -reinstall [2012/02/29 05:17:40 | 000,174,080 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -hide [2012/02/29 05:17:40 | 000,174,080 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -show [2012/02/29 05:17:40 | 000,174,080 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" -extoff [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: C:\Program Files\Internet Explorer\iexplore.exe [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)

< %Temp%\smtmp\1\*.* >

< %Temp%\smtmp\2\*.* >

< %Temp%\smtmp\3\*.* >

< %Temp%\smtmp\4\*.* >

< C:\Windows\assembly\tmp\U\*.* /s >

< C:\Program Files\Common Files\ComObjects\*.* /s >

========== Drive Information ==========

Physical Drives
---------------

Drive: \\\\.\\PHYSICALDRIVE0 - Fixed\thard disk media
Interface type: IDE
Media Type: Fixed\thard disk media
Model: ST3120213AS
Partitions: 2
Status: OK
Status Info: 0

Partitions
---------------

DeviceID: Disk #0, Partition #0
PartitionType: Installable File System
Bootable: True
BootPartition: True
PrimaryPartition: True
Size: 103.00GB
Starting Offset: 32256
Hidden sectors: 0


DeviceID: Disk #0, Partition #1
PartitionType: Unknown
Bootable: False
BootPartition: False
PrimaryPartition: True
Size: 9.00GB
Starting Offset: 110834196480
Hidden sectors: 0


< type c:\diskreport.txt /c >
Microsoft DiskPart version 5.1.3565
Copyright © 1999-2003 Microsoft Corporation.
On computer: EASIERMATH
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 E DVD-ROM 0 B
Volume 1 C PRESARIO NTFS Partition 103 GB Healthy System
Volume 2 D PRESARIO_RP FAT32 Partition 9 GB Healthy

< >

< End of report >
  • 0

#12
commanderk

commanderk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
1. How did the uninstalls go?
2. All of the RKReport.txt files
3. The OTL fixes log
4. The new OTL.txt log
5. Were you able to get Norton 360's auto protection enabled?
6. Are you using the firewall in Norton?

The uninstalls seemed to go fine. I couldn't get the uninstall program for Imunet to run, but Windows seemed to remove all the files you said to remove after the fact.

I still have the same issues with Chrome not working, MBAM can't update and I can't get Norton to run. No icon in the tray and the program won't start when you click on it in the programs menu.

The computer boots faster and doesn't hang now, so things are getting better.

Thanks for your help so far.
  • 0

#13
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Hi commanderk,

RogueKiller found a couple of things. The unknown hooked entries under the Driver:[LOADED] section looks like a bad uninstall of a firewall or an antivirus program. Given the number of Antivirus programs that were on the system at the same time, your Norton antivirus has probably been broken. AntiVirus programs are notorious for failing to work properly until the other programs have been completely uninstalled.

An incomplete Norton installation or removal is also one of the causes I've found for Chrome not being able to connect to the internet.

We are going to use the specialized tools provided by the AV software manufacturers to completely uninstall Norton. And there are remnants of the BitDefender AV still on the system so we will use their tool to completely remove it.

After that is done and before you reinstall Norton, I want you to check and see if Chrome can access the internet.

MalwareBytes not being able to update is either because it already has the most current definitions or because something happened to it's installation. So we will use the removal tool from MalwareBytes to completely remove it and then reinstall it.

OTL did it's job, but the IE search redirects that we removed in the last OTL fix have returned and I need to ask you about them. The search engine is being redirected to xxxx://ie.redirect.h...ARIO&pf=desktop which appears to be a Hewlett Packard web site.

Also this 017 entry in the OTL log:
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{892900FC-9814-4488-99C0-81491C1EE93D}: DhcpNameServer = 16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243 shows IP addresses that belong to Hewlett Packard.

Is there any reason that you need to connect to the Hewlett Packard web sites?


Step-1

Program uninstalls

1. Please click Start > Control Panel > Add/Remove Programs
2. In the list of programs installed, locate the following program(s):

Norton Security Suite

3. Click on each program to highlight it and click Change/Remove.
4. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
5. Reboot the computer.

Delete the folders associated with the uninstalled programs.(Only do this if you uninstalled the program)

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) in red (if present):

C:\Program Files\Norton Security Suite
C:\Documents and Settings\All Users\Application Data\Norton
C:\Program Files\Common Files\Symantec Shared
C:\WINDOWS\system32\drivers\N360


2. Close Windows Explorer.

Run the Norton Cleanup Tool

  • Download the Norton Removal Tool.
  • Save the file to the Windows desktop.
  • Close all windows and browsers.
  • On the Windows desktop, double-click the Norton Removal Tool icon.
  • Follow the on-screen instructions.
Restart your computer


Step-2.

Run the BitDefender Cleanup Tool

  • Download the BitDefender Uninstall Tool and save to the Desktop. This tool can be used for both 32 bit and 64 bit operating systems.
  • After the download completes go to the location where you downloaded and run (double-click) it;
  • After a couple of moments the uninstall tool interface will appear;
    Posted Image
  • Click Uninstall;
  • Wait for the tool to display the completion message and then restart your computer.


Step-3.

See if Chrome will connect to the internet with all Antivirus programs uninstalled. If it will, one of the AV's was probably the culprit.
If it still won't connect to the internet let me know. There are some other things we can look at.


Step-4.

See if you can update MalwareBytes. If it still won't update:

Program uninstalls

1. Please click Start > Control Panel > Add/Remove Programs
2. In the list of programs installed, locate the following program(s):

Malwarebytes Anti-Malware version 1.61.0.1400

3. Click on each program to highlight it and click Change/Remove.
4. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
5. Reboot the computer.

Delete the folders associated with the uninstalled programs.(Only do this if you uninstalled the program)

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) in red (if present):

C:\Program Files\Malwarebytes' Anti-Malware
C:\Documents and Settings\All Users\Application Data\Malwarebytes
C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
C:\Documents and Settings\Compaq_Administrator\Application Data\Malwarebytes


2. Close Windows Explorer.


Run the MalwareBytes Cleanup Tool

MBAM CleanUp Tool

1.Download and save MBAM Cleanup Utility to your Computer.

2.Run the tool, this utility asks you to restart your computer to complete the uninstall process.

Posted Image

3.Reboot your Computer, Malwarebytes’ anti-malware will be completely removed from your Computer.


Step-5.

Posted ImageMalwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware from Here or Here

Once downloaded, close all programs and browsers on your computer.

Double Click the mbam-setup.exe file to install the application.
  • When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings.
  • When the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan.
  • As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.

    Posted Image
  • On the Scanner tab, make sure the the Quick scan option is selected and then click on the Scan button to start scanning your computer.
  • MBAM will now start scanning your computer for malware. This process can take quite a while, so I suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.

    Posted Image
  • When the scan is finished a message box will appear as shown in the image below.

    Posted Image
    You should click on the OK button to close the message box and continue with the removal process.
  • You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
  • A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.

    Posted Image
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

I would suggest that you keep this antimalware program. Run a Quick Scan frequently and a Full Scan every week or so. Update the definition files before running a scan. Click the Update tab and update from there.


Step-6.

Reinstall Norton Security Suite

Please go to this Norton page and follow the instructions there to reinstall the Norton Security Suite from Comcast.

Make sure that the Norton AV works. If you were able to get on the internet using Chrome when all AV's were uninstalled, see if you can get on the internet using Chrome now. If you can't it's something in the Norton AV or Norton Firewall settings.


Step-7.

Things For Your Next Post:
1. Let me know how the uninstalls went.
2. Let me know how the Cleanup tools ran
3. Were you able to get on line with Chrome after the Av's were completely uninstalled but before Norton was reinstalled?
4. Is MalwareBytes working properly now?
5. Please answer my question about the Hewlett Packard web sites that I asked earlier.
  • 0

#14
commanderk

commanderk

    Member

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I can't uninstall Norton from Windows Uninstaller. Should I continue with the Norton Removal Tool?

The computer is a HP. Maybe that's why the redirects are there. They don't need to be there for my purposes.
  • 0

#15
godawgs

godawgs

    Teacher

  • Retired Staff
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Hi commanderk,

Yes, please run the Norton Removal Tool. Thanks for the info. about the HP web sites.
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