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resolution resizes upon restart


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#1
Danruss543

Danruss543

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Hi, I recently had a malware issue which I resolved: http://www.geekstogo...ss-of-internet/

However, I began experiencing another issue with my computer, that whenever when windows starts (as soon as the desktop first appears), the screen resolution is normal sized as I have it typically set, then the desktop flashes away for a quick second while continuing to load up, and it reappears at a different resolution and everything on the screen is much bigger and zoomed in and distorted. Each time I use the computer I have to manually reset the resolution, and it does not hold my setting when the computer restarts.

Gammo suggested that I post in this forum about this issue.

Thank you.
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#2
rockmilk

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Please download MiniToolBox and run it.

Checkmark following boxes:

  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices - Only Problems -
  • List Users, Partitions and Memory size
  • Click Go and post the result.

Edited by rockmilk, 10 May 2012 - 07:57 PM.

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#3
Danruss543

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MiniToolBox by Farbar Version: 18-01-2012
Ran by Eric (administrator) on 21-05-2012 at 07:27:28
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/15/2012 08:20:19 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033643finstallx865.1.2600.2.3.0.2560

Error: (05/15/2012 08:20:18 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft .NET Framework 1.1 - Update '{0213C6AF-5562-4D09-884C-2ADCFC8C2F35}' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\TEMP\NDP1.1sp1-KB2656353-X86\NDP1.1sp1-KB2656353-X86-msi.0.log.

Error: (05/15/2012 08:20:16 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1. The Windows installer cannot continue.

Error: (05/15/2012 08:03:10 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033643finstallx865.1.2600.2.3.0.2560

Error: (05/15/2012 08:03:07 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft .NET Framework 1.1 - Update '{0213C6AF-5562-4D09-884C-2ADCFC8C2F35}' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\TEMP\NDP1.1sp1-KB2656353-X86\NDP1.1sp1-KB2656353-X86-msi.0.log.

Error: (05/15/2012 08:02:50 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1. The Windows installer cannot continue.

Error: (05/11/2012 07:49:37 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033643finstallx865.1.2600.2.3.0.2560

Error: (05/11/2012 07:49:36 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft .NET Framework 1.1 - Update '{0213C6AF-5562-4D09-884C-2ADCFC8C2F35}' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\TEMP\NDP1.1sp1-KB2656353-X86\NDP1.1sp1-KB2656353-X86-msi.0.log.

Error: (05/11/2012 07:49:35 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1. The Windows installer cannot continue.

Error: (05/11/2012 07:24:45 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: PresentationFramework, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x800706be


System errors:
=============
Error: (05/21/2012 07:18:50 AM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service terminated with the following error:
%%1747

Error: (05/15/2012 08:20:20 AM) (Source: Windows Update Agent) (User: )
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2656353).

Error: (05/15/2012 08:03:49 AM) (Source: Windows Update Agent) (User: )
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2656353).

Error: (05/15/2012 08:00:18 AM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service terminated with the following error:
%%1747

Error: (05/14/2012 07:43:43 AM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service terminated with the following error:
%%1747

Error: (05/11/2012 07:49:37 AM) (Source: Windows Update Agent) (User: )
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2656353).

Error: (05/11/2012 07:25:21 AM) (Source: Service Control Manager) (User: )
Description: The SMART Board Service service terminated unexpectedly. It has done this 1 time(s).

Error: (05/11/2012 07:25:07 AM) (Source: Service Control Manager) (User: )
Description: The AffinegyService service terminated unexpectedly. It has done this 1 time(s).

Error: (05/11/2012 07:25:00 AM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (05/11/2012 07:21:13 AM) (Source: Service Control Manager) (User: )
Description: The IPSEC Services service terminated with the following error:
%%1747


Microsoft Office Sessions:
=========================
Error: (05/15/2012 08:20:19 AM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033643finstallx865.1.2600.2.3.0.2560

Error: (05/15/2012 08:20:18 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Microsoft .NET Framework 1.1{0213C6AF-5562-4D09-884C-2ADCFC8C2F35}1603C:\WINDOWS\TEMP\NDP1.1sp1-KB2656353-X86\NDP1.1sp1-KB2656353-X86-msi.0.log

Error: (05/15/2012 08:20:16 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1. The Windows installer cannot continue.(NULL)(NULL)(NULL)

Error: (05/15/2012 08:03:10 AM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033643finstallx865.1.2600.2.3.0.2560

Error: (05/15/2012 08:03:07 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Microsoft .NET Framework 1.1{0213C6AF-5562-4D09-884C-2ADCFC8C2F35}1603C:\WINDOWS\TEMP\NDP1.1sp1-KB2656353-X86\NDP1.1sp1-KB2656353-X86-msi.0.log

Error: (05/15/2012 08:02:50 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1. The Windows installer cannot continue.(NULL)(NULL)(NULL)

Error: (05/11/2012 07:49:37 AM) (Source: NativeWrapper)(User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1701.5039kb26563531033643finstallx865.1.2600.2.3.0.2560

Error: (05/11/2012 07:49:36 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Microsoft .NET Framework 1.1{0213C6AF-5562-4D09-884C-2ADCFC8C2F35}1603C:\WINDOWS\TEMP\NDP1.1sp1-KB2656353-X86\NDP1.1sp1-KB2656353-X86-msi.0.log

Error: (05/11/2012 07:49:35 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1. The Windows installer cannot continue.(NULL)(NULL)(NULL)

Error: (05/11/2012 07:24:45 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Failed to compile: PresentationFramework, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x800706be
PresentationFramework, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35


=========================== Installed Programs ============================

ABBYY FineReader 6.0 Sprint (Version: 6.00.1395.4512)
Acrobat.com (Version: 0.0.0)
Adobe Download Manager (Version: 1.6.2.91)
Adobe Flash Player 10 ActiveX (Version: 10.1.85.3)
Adobe Flash Player 11 Plugin (Version: 11.1.102.62)
Adobe Reader 9.3 (Version: 9.3.0)
AOL Instant Messenger
AOLIcon (Version: 1.00.0000)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.96)
Apple Software Update (Version: 2.1.3.127)
AutoUpdate (Version: 1.1)
Bonjour (Version: 3.0.0.10)
Brother HL-2040 (Version: 1.00)
CCleaner (Version: 2.32)
Citrix online plug-in (DV) (Version: 12.0.3.6)
Citrix online plug-in (HDX) (Version: 12.0.3.6)
Citrix online plug-in (PNA) (Version: 12.0.3.6)
Citrix online plug-in (SSON) (Version: 12.0.3.6)
Citrix online plug-in (USB) (Version: 12.0.3.6)
Citrix online plug-in (Version: 12.0.3.6)
Citrix online plug-in (Web) (Version: 12.0.3.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant D850 56K V.9x DFVc Modem
Dell Driver Reset Tool (Version: 1.02.0000)
Dell System Restore (Version: 2.00.0000)
DellSupport (Version: 6.0.3062)
DigiDo
DivX Codec (Version: 6.8.4)
ELIcon (Version: 1.00.0000)
EPSON Copy Utility 3 (Version: 3.2.0.0)
EPSON Event Manager (Version: 1.73.00)
EPSON Perfection V100 Photo Scanner Driver Update
EPSON Perfection V100P User's Guide
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant (Version: 1.10.00)
Facebook Plug-In
Intel® Graphics Media Accelerator Driver (Version: 6.14.10.4410)
Intel® PRO Network Connections Drivers
Intel® PROSet for Wired Connections (Version: 9.20.0000)
iTunes (Version: 10.5.0.142)
Java 2 Runtime Environment, SE v1.4.2_03 (Version: 1.4.2_03)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
Java™ 6 Update 7 (Version: 1.6.0.70)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
MCU (Version: 1.00.0000)
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB2604042)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Media Content (Version: 10.0.2619.0)
Microsoft Office XP Standard for Students and Teachers (Version: 10.0.2627.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MobileMe Control Panel (Version: 3.1.5.0)
Mozilla Firefox 12.0 (x86 en-US) (Version: 12.0)
Mozilla Maintenance Service (Version: 12.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
MyScript HWR (Italian) (Version: 4.4.5.1)
Nikon Message Center (Version: 0.92.000)
Nikon Transfer (Version: 1.0.2)
NVIDIA Drivers
Picasa 3 (Version: 3.8)
PIXELA ImageMixer
PowerDVD 5.5
PowerTeacher Gradebook
Qualxserve Service Agreement (Version: 1.11.0000)
QuickTime (Version: 7.69.80.9)
Roxio DLA (Version: 5.2.0)
Safari (Version: 5.33.16.0)
Skype™ 3.8 (Version: 3.8.180)
SMART Notebook (Version: 10.6.141.1)
SMART Product Drivers (Version: 10.6.175.2)
Sonic Encoders (Version: 1.00)
Sonic MyDVD LE (Version: 6.1.1)
Sonic RecordNow Audio (Version: 2.0.0)
Sonic RecordNow Copy (Version: 2.0.0)
Sonic RecordNow Data (Version: 2.0.0)
Sonic Update Manager (Version: 3.0.0)
Sony USB Driver (Version: 2.00)
SUPERAntiSpyware (Version: 4.38.1004)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
VC 9.0 Runtime (Version: 1.0.0)
Verizon Help and Support Tool
Verizon WiFi Activation
VOIP080 (Version: 3.5.4)
Vz In Home Agent (Version: 7.02.12)
WebFldrs XP (Version: 9.50.7523)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format Runtime
Windows Media Player 10 (Version: 9.00.3636)
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Media Center Edition 2005 KB2619340
Windows XP Media Center Edition 2005 KB2628259
Windows XP Media Center Edition 2005 KB908250
Windows XP Service Pack 3 (Version: 20080414.031525)
ZoneAlarm Firewall (Version: 10.1.065.000)
ZoneAlarm Free (Version: 10.1.065.000)
ZoneAlarm Security (Version: 10.1.065.000)
ZoneAlarm Toolbar

========================= Devices: ================================

Name: Intel® 82915G/GV/910GL Express Chipset Family
Description: Intel® 82915G/GV/910GL Express Chipset Family
Class Guid: {4D36E968-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel Corporation
Service: ialm
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 1014.07 MB
Available physical RAM: 531.51 MB
Total Pagefile: 1673.21 MB
Available Pagefile: 1224.66 MB
Total Virtual: 2047.88 MB
Available Virtual: 1966.56 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:69.82 GB) (Free:40.55 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator Eric Guest
HelpAssistant SUPPORT_388945a0


**** End of log ****
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#4
rockmilk

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Sorry for the delay in response time please uninstall the item listed below,from add remove programs.
Intel® Graphics Media Accelerator Driver (Version: 6.14.10.4410)



Next Please open your device manager,to Open your device manager Hit the windows key or the start button then Type devmgmt.msc in your run box this will open device manager find your graphics device under diplay adapters right click it then uninstall. Just make sure that you do tick [b/] the box that I have highlighted in the shot below.

abc.JPG

Now reboot your machine.


Now you will want to visit the manufacturers website to get a fresh copy of your graphics driver.If you are unsure then please see below.

Now please visit the intel auto update site to get the latest driver for your machine.
http://www.intel.com.../support/detect

If that fails to get your driver then please use drivermax.
http://www.innovativ....com/drivermax/

Edited by rockmilk, 25 May 2012 - 04:26 AM.

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#5
Danruss543

Danruss543

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well I deleted the driver as you suggested and upon restarting for the first time in weeks the screen was sized properly. I'm thinking that it was some conflict between the built in intel integrated video card and the Nvidia add-on video card.
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#6
rockmilk

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So is there anything else I can help you with?
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#7
Danruss543

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I don't think so. I started it up a few times now and the resolution seems to stay at a normal setting and appears fine. I appreciate it.
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#8
rockmilk

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Glad to have helped. :)
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