CD/DVD drive stopped working

#16 JohnGo

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Posted 09 May 2012 - 10:04 PM

Can I do this second optical drive with another laptop?

#17 rshaffer61

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Posted 10 May 2012 - 03:01 AM

That will be a challenge as you will need a external enclosure that connects via a USB port on the laptop.

#18 JohnGo

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Posted 10 May 2012 - 07:44 AM

Ok, I will search for a manual to open the computer with and see how it goes, Thanks

#19 rshaffer61

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Posted 10 May 2012 - 08:15 AM

Unplug the power cord and all external devices. Close the LCD panel, and place the laptop face down on a flat surface. Rotate the computer so the front is facing you.

Remove the single Phillips screw securing the CD/DVD drive to its compartment in the upper-left corner of the laptop. Insert a paper clip into the release hole on the drive's face. Pull the drive out of the laptop, and set it aside.
Reverse to install the new cdrom drive.
Read more: How to Dissasemble an HP DV9700 | eHow.com http://www.ehow.com/...l#ixzz1uTaJUu3U

#20 JohnGo

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Posted 10 May 2012 - 03:25 PM

Wonderful!! Thanks

#21 rshaffer61

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Posted 10 May 2012 - 04:05 PM

Did it work for you?

#22 JohnGo

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Posted 10 May 2012 - 09:38 PM

I took the drive out thinking maybe there would be some wire terminals to clean but the only connection is a plug deep in the computer. I reassembled and nothing happened.

I then tried a remedy that worked on my desktop a few years back to discharge static electricity. I disconnected all power and held down the power button awhile and then rebooted. The CD drive showed up in My Computer and device manager.

I started burning a file to DVD and about half way through the burn, it went away again and a popup stated there was not a disc drive connected to the computer. I have not been able to make connection again.

#23 rshaffer61

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Posted 11 May 2012 - 05:58 AM

Yep sounds like a faulty drive at this point.

#24 JohnGo

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Posted 11 May 2012 - 06:28 AM

Probably so. I plan to get another drive sometme in the near future and see what that renders. Thanks

#25 JohnGo

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Posted 15 May 2012 - 01:32 PM

FOLLOW-UP: I have tried the dv9700 disc drive in a dell laptop and it is recognized and plays a CD. The disc drive from the dell is not recognized nor will play in the dv9700.

#26 rshaffer61

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Posted 15 May 2012 - 01:48 PM

OK that would mean the controller for the dv9700 may be faulty. It could also indicate dirty connectors so try blowing the space where the dvd drive slides into the dv9700 laptop out. I'm not holding my breath that it will work but it's worth a try.

#27 JohnGo

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Posted 15 May 2012 - 02:25 PM

I'll try that. Also, is the "controller" the same as an "Optical DVD Drive Connector Board"? If blowing don't work, I have located a connector board but will have to look at a manual and decide if I think I can change it.

#28 rshaffer61

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Posted 15 May 2012 - 02:55 PM

YES IT SHOULD BE THE SAME. WHEN YOU SLIP THE OPTICAL DRIVE IN THE SLOT OF THE NOTEBOOK IT CONNECTS AT THE END TO A SET OF PINS WHICH i WOULD SAY WOULD BE ATTACHED TO A BOARD. iT IS POSSIBLE ONE OF THOSE PINS MAY HAVE BEEN BENT..
Soryy for the caps I hit my cap key by mistake.

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