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Huge Windows Update


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#1
crazyh

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On Tuesday, May 8 I had a HUGE Windows update. Since then my computer has been running very slow. I hear the computer "working" in the background as I try to load a page or enter info.

I'm using Firefox as a broswer and never had any problems before. I ran AVAST and Malware Bytes whiched show no problems. Could the update be the issue?
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#2
rshaffer61

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Some time, such type update arise because of any spyware...If you want then i may provide you few contact numbers where you can get free diagnoses


Yep you can have our Malware techs help you go through your system for free.


I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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#3
crazyh

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Here's the OTL report

MY computer has suddenly gone deathly slow after a huge windows update a few days ago.

Hopefully you find the problem with the report:

Edited by rshaffer61, 10 May 2012 - 04:38 PM.
Removed Malware Log...not used in this forum

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#4
rshaffer61

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You need to start a new topic in the malware forum and put your OTL log in that topic. We don't use those logs outside of the malware forum.
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#5
crazyh

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I'm away from my computer and don't have access to the OTL report. Any chance you could paste it back here and I can cut and paste to the malware forum?
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#6
rshaffer61

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Sorry once I edit it out then it's gone for good.
No problem when ever you have access to it again then just start the malware topic.
I take it then you are not using that system right now?
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#7
crazyh

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No . . . I'm not using that system now . . . just checked in on my computer on the job.

I will post to the malware forum in the next day or two.

Thanks
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