I need help trying to sort out a problem.
A couple of years ago my daughter was given a desktop computer. Following are the limited specs from System Properties > General:
Microsoft Windows XP
Service pack 3
Manufactured and supported by:
Pentium[R] 4 CPU 3.00GHz
3.00GHz, o.98 GB of RAM
Suddenly last night it displayed the following:
This copy of Windows must be activated with Microsoft before you can log on.
Do you want to activate Windows now?
In the mean time, I thought it a good idea to run Belarc Advisory to retrieve the product key just in case it was needed. (There is no COA sticker anywhere on the case.)
I was able to access Activate Windows and type in the key found with Belarc, register the copy of Windows, though after I click Next I receive a message that states:
This product key is unauthorized. Activation can not be completed until a valid product key is entered. The 25-digit product can be found on the Certificate of Authenticity (COA) label attached to your computer or Windows documentation...blah blah blah. Please correct the product key below or type a valid product key, and then click Retry.
As mentioned above there is no COA label.
When a copy of Windows is registered, it is registered by the original owner isn't it???? I think that may be the problem. I am typing my name into the form. To tell the truth, this machine is so old I don't think the original owner even knows what info to type in. To get the info I would have to contact the brother, who the original owner gave the computer to, which in turn gave to my daughter and say a prayer.
Any ideas where to go from here outside of contacting MS or the brother who may have to contact the original owner, or is that my best choice for a solution.
There is no recovery partition.
Edited by Macboatmaster, 20 May 2012 - 03:27 PM.