[DonnaB]

Also if you still have the machine open, get the name of the mother board or # printed on it.

I can access the case again. Need to find out if there is a place on the MoBo to connect the USB ports on the front of the tower. The USB's on the back of the tower are not easily accessible.

[Advertisements]

Can you open device manger on that machine?

When you open that machine again look at the slots on the board where cards fit too, I want to confirm there is no separate Ethernet card in one of the slots cause that will change the Ethernet adapter name. I don't think there is, and the Ethernet cable as it connects from the back of the machine from the router is a direct connection to the motherboard, indicating on - board network adapter. I'm pretty sure it is. Really like to determine the network adapter name. Once you get the motherboard name or number you can Google it and the word network adapter so we can find out what it is and the XP Driver required for it. I think it's the only driver I would be concerned with at this point, so when you reinstall at least you have a workable internet connection.


http://www.powerspec...ds/mu440ex.html

The link above maybe helpful too!

Edited by zep516, 13 May 2012 - 10:57 AM.

[zep516]

Can you open device manger on that machine?

When you open that machine again look at the slots on the board where cards fit too, I want to confirm there is no separate Ethernet card in one of the slots cause that will change the Ethernet adapter name. I don't think there is, and the Ethernet cable as it connects from the back of the machine from the router is a direct connection to the motherboard, indicating on - board network adapter. I'm pretty sure it is. Really like to determine the network adapter name. Once you get the motherboard name or number you can Google it and the word network adapter so we can find out what it is and the XP Driver required for it. I think it's the only driver I would be concerned with at this point, so when you reinstall at least you have a workable internet connection.


http://www.powerspec...ds/mu440ex.html

The link above maybe helpful too!

Edited by zep516, 13 May 2012 - 10:57 AM.

[happyrock]

yes you will have to install some drivers...go to the mobo manufactures website...support section...find the model and version # for the mobo...get all the drivers downloaded for your mobo and burn them to a cd/dvd....that way if later down the road one of the drivers gets borked ...you just throw in the cd and reinstall it...
always start with the chipset drivers

[DonnaB]

Gentlemen,

This is what I found out about the system from the Belarc Report. Can I rely on the information? I found info on powerspec8980 but not powerspec8980a. The link displays Biostar P4TSV System Board yet the report below displays Springdale-G.

Guess it would be best to open up the tower and look wouldn't it? sigh......

Operating System
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

System Model
Asset Tag: powerspec8980a
Enclosure Type: Desktop

Processor a
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Hyper-threaded (2 total)

Main Circuit Board b
Board: Springdale-G
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/16/2003

Drives
71.31 Gigabytes Usable Hard Drive Capacity
38.53 Gigabytes Hard Drive Free Space

JLMS XJ-HD166S [Optical drive]
LITE-ON DVDRW LDW-411S [Optical drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SP1614N [Hard drive] (160.04 GB) -- drive 0, s/n 0642J1FWC13057, rev TM100-24, SMART Status: Healthy

Memory Modules c,d
1008 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' has 512 MB
Slot 'A3' is Empty


Local Drive Volumes
c: (NTFS on drive 0) 71.31 GB 38.53 GB free

Network Drives
None discovered

[zep516]

Might want to look around too, there was a Powerspec cd, puple in color. Disc 2 of 2, probably the drivers disk. Was there when computer was delivered to you.

Edited by zep516, 13 May 2012 - 05:16 PM.

[zep516]

Guess I should read the entire thread, but have you tried calling Microsoft for reactivation.

To activate your product over the telephone, use one of the following numbers:

Office activation (U.S. only): (888) 652-2342
Windows activation: (888) 571-2048
TTY number: (800) 718-1599
If you are an International customer, visit the following Microsoft Web site:
http://www.microsoft...on-centers.aspx


http://support.microsoft.com/kb/326851

[happyrock]

the mobo model and version number is printed on the board...usually right below where the video card slot...get that info for me and I'll get you a link to the drivers..
I will be unavailable until about noon on the 16th

[Amlak]

Hey, Donna. Pretty easy to do once you get the hang of it.

As the poster above me has suggested, you mainly have to know the exact model of the motherboard and then you can just access the site of the company that made the motherboard and download the needed drivers from there after you input the exact model or you select the right choices.

A good way to find out the motherboard model is to download CPU-Z:

http://www.cpuid.com...ares/cpu-z.html

and run it and give us the needed details which should be under the Mainboard tab.

Edited by Amlak, 14 May 2012 - 02:15 AM.

[Amlak]

Guess I should read the entire thread, but have you tried calling Microsoft for reactivation.

To activate your product over the telephone, use one of the following numbers:

Office activation (U.S. only): (888) 652-2342
Windows activation: (888) 571-2048
TTY number: (800) 718-1599
If you are an International customer, visit the following Microsoft Web site:
http://www.microsoft...on-centers.aspx


http://support.microsoft.com/kb/326851

Wouldn't have helped. Microsoft would've refused to help her out given the circumstances.

[DonnaB]

Hey Amlak,

A good way to find out the motherboard model is to download CPU-Z:

You ever use Speccy? It too will provide details on every piece of hardware in your computer. I totally forgot about this program. I installed both and came up with the following:

Springdale -G

I've included a snip from Speccy so you can visualize what/how the program displays the info retrieved.

Attached Thumbnails

• 

Edited by DonnaB, 14 May 2012 - 06:17 AM.

[Amlak]

Ok, so it's an Intel board.

Hold on a minute.

[Amlak]

Hey, Donna.

This one is actually a bit tricky, lol. Just to be sure, do as happyrock suggested and check what the board itself says (if possible).

Just to clear some confusion.

Otherwise, go here:

http://www.intel.com.../support/detect

And let me know if this actually tells you what you need to install.

[DonnaB]

Just to be sure, do as happyrock suggested and check what the board itself says

Yes. That is a can do. The way my luck has been going here, I fear there will be no information to be found.

I am praying for a miracle!

[DonnaB]

After a visual inspection I found P4TSV.

[zep516]

I'll let the tech experts handle this. But to just chime in looks like that would be the board.

http://www.powerspec...&selection=8980


So is it an 8980 model?

http://www.powerspec...?selection=8980

Edited by zep516, 14 May 2012 - 04:48 PM.