rshaffer61, on 15 May 2012 - 04:27 PM, said:
1) Power on the laptop
2) Press F12 or the key combination to enter the BIOS
3) Go to "Advanced" menu
4) Go down to "System Config"
5) Change SATA Controller from "AHCI" to "Compatibility"
6) Press F10 to save and exit
Same thing still... It will either blue screen/restart, or freeze. Also, one of the blue screens say "A driver has overrun a stack-based buffer. This overrun could potentially allow a malicious user to gain control of this machine"
Also when it does the blue screen really quick and goes into a restart, I recorded it so I could see what the blue screen said, and it was the driver_irql_not_less_or_equal 0xD1 one, with the acpi.sys at the bottom. I'm guessing that's the location of where the error's are coming from... I contacted Acer and they advised me to do a system recovery, which I tried to do but still got blue screened, I tried to let them know that but they wouldn't listen and just advised me to keep trying that. So I really don't know where to turn at this point...