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Please help.. hijack this log.. [RESOLVED]

Started by Kbooth2004 , Jun 03 2005 08:17 PM

This topic is locked

#1
Kbooth2004

Posted 03 June 2005 - 08:17 PM

Member

Member
20 posts

Logfile of HijackThis v1.99.1
Scan saved at 10:11:08 PM, on 6/3/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
C:\WINDOWS\System32\svchost.exe
c:\windows\system32\hgkqhj.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system\dhkveh.exe
C:\WINDOWS\system\wdniqhwhvf.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Karen\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cgi.verizon.n....1.5&bm=ho_home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: CIEIntegrator Object - {2178F3FB-2560-458F-BDEE-631E2FE0DFE4} - C:\Program Files\WinAntiVirus 2005 Pro\winpgi.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [checkrun] c:\windows\system32\eliteugr32.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\Run: [jhflcvi] c:\windows\system32\hgkqhj.exe
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - http://down.plaxo.co...laxoInstall.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {31DDC1FD-CEA3-4837-A6DC-87E67015ADC9} - http://akamai.downlo...net32_EN_XP.cab
O16 - DPF: {54C75FB0-6B8B-4278-BF7B-77036F15A69E} - http://akamai.downlo..._1041_EN_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {610FB8B8-2427-4375-BCF9-2F7AE17173A6} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {BF18F2A7-8B30-11D3-A95C-00008639BD6E} (activePDF Toolkit) - https://www.clientsp...d/aptoolkit.cab
O16 - DPF: {E5C97835-6865-443E-8C33-671D9C71A6D0} (LedaX Control) - https://www.clientsp...d/RapidocsX.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} - http://sea2fd.sea2.h...ex/HMAtchmt.ocx
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: AVKernel - WinSoftware, Ltd. - C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)

#2
Guest_usetobe_*

Posted 04 June 2005 - 01:30 AM

Guest

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP, or Service Pack 4 if you are running Win2k. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here
Apply the update, reboot, and post a fresh Hijack This log.

#3
Kbooth2004

Posted 06 June 2005 - 07:20 PM

Member

Topic Starter
Member
20 posts

Thanks so much! I installed the service pack but don't know if my computer was able to download it properly. Anyway, here is my new log.. I appreciate your help!

Logfile of HijackThis v1.99.1
Scan saved at 9:16:48 PM, on 6/6/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
c:\windows\system32\herzzmq.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\WINDOWS\system\dhkveh.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Documents and Settings\Karen\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50141
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cgi.verizon.n....1.5&bm=ho_home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: CIEIntegrator Object - {2178F3FB-2560-458F-BDEE-631E2FE0DFE4} - C:\Program Files\WinAntiVirus 2005 Pro\winpgi.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [checkrun] c:\windows\system32\eliteugr32.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [yelkitq] c:\windows\system32\herzzmq.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O10 - Unknown file in Winsock LSP: c:\program files\winantivirus 2005 pro\mailscan.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - http://down.plaxo.co...laxoInstall.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {31DDC1FD-CEA3-4837-A6DC-87E67015ADC9} - http://akamai.downlo...net32_EN_XP.cab
O16 - DPF: {54C75FB0-6B8B-4278-BF7B-77036F15A69E} - http://akamai.downlo..._1041_EN_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {610FB8B8-2427-4375-BCF9-2F7AE17173A6} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {BF18F2A7-8B30-11D3-A95C-00008639BD6E} (activePDF Toolkit) - https://www.clientsp...d/aptoolkit.cab
O16 - DPF: {E5C97835-6865-443E-8C33-671D9C71A6D0} (LedaX Control) - https://www.clientsp...d/RapidocsX.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} - http://sea2fd.sea2.h...ex/HMAtchmt.ocx
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
O23 - Service: AVKernel - WinSoftware, Ltd. - C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)

#4
Guest_usetobe_*

Posted 07 June 2005 - 05:01 AM

Guest

Hi Again,

Lets get this show on the road..

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

This will likely be a few step process in removing the malware that has infected your system. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

You have a nasty CoolWebSearch infection and a nasty Nail infection and i don't mean the one's on your fingers and toes :tazz:

You also have an antivirus product from a very dubious company Win Anti Virus (WinAntivirus , an antivirus product with very suspicous marketing practices. Their site/product are designed to look very similar to Symantec's Norton Antivirus, and tricked several people into thinking they were buying a new version os Norton. In addition, they've registered the domain symantic.com in an obvious attempt to further the misconception that this is Symantec's Norton Antivirus. There are also unconfirmed reports of this (either through unwanted install or through regular internet ad popups) popping up false warnings that a user's Norton Antivirus subscription has expired and trying to get you to buy their product, presumably under the assumption that this is a new version of Norton.

i suggest you remove it via ADD/REMOVE in Control panel and replace it with a very good free antivirus called AVG from the following link. Do not click on the Trial, but on the installation files under the orange box near the botom.

AVG FREE

A malicious .DLL file is disrupting the LSP chain on your computer. We need to get rid of it.

1. Please download LSPFix from here.
2. Run the LSPFix.exe that you have just finished downloading.
3. Check the I know what I'm doing box.
4. In the Keep box you may see one or more instances of mailscan.dll.
5. Select every instance of mailscan.dll and move each one to the Remove box by clicking the >> button.
6. When you are done click Finish>>.

This may longer exist if you have uninstalled Win Antivirus and if this is the cae and you cannot see mailscan.dll then that is ok

Next we will need to download a few tools that will help us in the removal of your problems. Save all of these files somewhere you will remember like to the Desktop.

Download about:buster by RubbeRDuckY HERE
Download CWShredder Here.
Download SpSeHjfix Here.

Download a free 14 day trial of ewido from the link below. Install it and start it up. Follow the prompts to upgrade it, then close it down.

ewido

Please download Nailfix from here:
http://users.pandora...chy/nailfix.zip
Unzip it to the desktop but please do NOT run it yet.

Please download Cleanup from here:
Cleanup. Do not run it yet.

Set PC to show hidden files (click link if you do not know how)LINK

Unzip SpSeHjfix to its own folder (ie c:\SpSeHjfix)

Run the CleanUp! installer. You dont need to do anything with it right now.

Update About:Buster

Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
Click "OK" at the prompt with instructions.
Click "Update" and then "Check For Update" to begin the update process.
If any updates exist please download them by clicking "Download Update" then click the X to close that window.
Now close About:Buster

Update CWShredder

Open CWShredder and click I AGREE
Click Check For Update
Close CWShredder

Click Start > Run > and type in:

services.msc

Click OK.

In the services window find: System Startup Service (SvcProc) .
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK.

then in services window find: WebSeach Toolbar support NT service
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK.

Then in sertvices window find: WinTools for IE service
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK.

Exit the Services utility.

Carry out a free online virus scan from the following link. Type in name, for company type anything you like, add email address in relevant boxes.

Kaspersky

Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Once in Safe Mode, please double-click on Nailfix.bat. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Please run about:buster by RubbeRDuckY:

Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
Click Yes to allow it to shutdown explorer.exe.
It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
Reboot your computer into safe mode again

Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Now run SpSeHjfix. A log will be saved in the same folder that you put the exe into. Please post the results of that log in your next reply.

Warning Note: On a few occasions it has been reported that after using the SPSEHjfix you cannot open Internet Explorer. To fix this, go into Control Panel >Internet Options >Programs & press reset web settings, then you can set your home page to what you want on the general tab.

Then please run Ewido, and run a full scan. This may take some time, so go grab a coffee. Once it finds the first issue tick the box for all. Post the log from the scan here for me.

Now scan with HJT and check the following entries if they are there. Some may have been removed by earlier procedures.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50141
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cgi.verizon.n....1.5&bm=ho_home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} -C:\PROGRA~1\Toolbar\toolbar.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: CIEIntegrator Object - {2178F3FB-2560-458F-BDEE-631E2FE0DFE4} - C:\Program Files\WinAntiVirus 2005 Pro\winpgi.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [checkrun] c:\windows\system32\eliteugr32.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [yelkitq] c:\windows\system32\herzzmq.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {31DDC1FD-CEA3-4837-A6DC-87E67015ADC9} - http://akamai.downlo...net32_EN_XP.cab
O16 - DPF: {54C75FB0-6B8B-4278-BF7B-77036F15A69E} - http://akamai.downlo..._1041_EN_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
O23 - Service: AVKernel - WinSoftware, Ltd. - C:\Program Files\WinAntiVirus 2005 Pro\AVKernel.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe (file missing)

Ensure no windows open except HJT and click FIX CHECKED.

now using windows explorer locate the following files/folders and delete them if present.

C:\WINDOWS\Nail.exe
C:\WINDOWS\cfgmgr52.dll
C:\WINDOWS\systb.dll
C:\Program Files\WinAntiVirus 2005 Pro\winpgi.dll
C:\PROGRA~1\Toolbar\toolbar.dll
C:\WINDOWS\system32\n.dll
C:\PROGRA~1\COMMON~1\WinTools\ <<--ENTIRE FOLDER
c:\windows\system32\eliteugr32.exe
C:\WINDOWS\System32\wintask.exe
C:\WINDOWS\System32\exp.exe
C:\WINDOWS\VCMnet11.exe
C:\WINDOWS\cfgmgr52.dll,DllRun
C:\PROGRA~1\Toolbar\TBPS.exe
c:\windows\system32\herzzmq.exe
C:\Program Files\Viewpoint\Viewpoint Toolbar\ <<---ENTIRE FOLDER
C:\WINDOWS\web\related.htm
c:\program files\winantivirus 2005 pro\ <<--ENTIRE FOLDER
C:\WINDOWS\svcproc.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe

Next restart HJT and click on Misc Tools button, then select Delete an NT service

In the popup box paste the following into the box.

SvcProc then ok it

then repeat and this time paste the following in the popup box

TBPSSvc

then repeat again and this time paste

WinToolsSvc

Now run CleanUp!. Click CleanUp and allow it to delete all the temporary files.

Reboot your computer into normal windows.

Carry out another HJT scan and post the log back here, with the other logs, so we can sort out any remnants

Edited by usetobe, 07 June 2005 - 04:33 PM.

#5
Kbooth2004

Posted 07 June 2005 - 04:19 PM

Member

Topic Starter
Member
20 posts

Bear with me.. I'm an idiot.. but in the LSPFix download, I see files that end in .dll.. should I delete these, or just the ones that specifically say mailscan.dll?

Sorry..

Karen

Edited by Kbooth2004, 07 June 2005 - 04:23 PM.

#6
Guest_usetobe_*

Posted 07 June 2005 - 04:27 PM

Guest

wrong post

Edited by usetobe, 07 June 2005 - 04:35 PM.

#7
Guest_usetobe_*

Posted 07 June 2005 - 04:34 PM

Guest

Just any that relate to mailscan

#8
Kbooth2004

Posted 07 June 2005 - 04:57 PM

Member

Topic Starter
Member
20 posts

Ok.. thanks.. now another problem. Going along great, your instructions are clear and not confusing at all, but when I got to the download for Nailfix, I got a message saying that Internet Explorer could not open from that site. I've tried the URL in the browser but I get a 404 error message. Any suggestions?

Thanks,
karen

#9
Guest_usetobe_*

Posted 07 June 2005 - 05:01 PM

Guest

Try this one

Nail.fix

#10
Kbooth2004

Posted 07 June 2005 - 05:20 PM

Member

Topic Starter
Member
20 posts

Yep, that works.. now The Cleanup link is also giving me the same error message. Sorry... Got another one?

#11
Guest_usetobe_*

Posted 07 June 2005 - 05:26 PM

Guest

HHHmmmm works for me :tazz:

link

#12
Kbooth2004

Posted 07 June 2005 - 05:57 PM

Member

Topic Starter
Member
20 posts

Don't be angry! :tazz:

I can access the site but when I try to download from either the primary source or the zip file i get that Internet Explorer message again.

Can I skip this part and go on?

K.

#13
Guest_usetobe_*

Posted 07 June 2005 - 11:50 PM

Guest

Yep skip that part

#14
Kbooth2004

Posted 08 June 2005 - 05:53 PM

Member

Topic Starter
Member
20 posts

Ok.. here we go.. I am not getting nearly as many pop-ups.. :tazz:

Also, I am now able to download and run the Cleanup program and the most amazing part is that I am now able to download Windows XP service pack 2. Previously, with every attempt made at a download I had always received an "access denied" error message.

How does it look?

AboutBuster 5.0 reference file 28
Scan started on [6/7/2005] at [10:12:26 PM]
------------------------------------------------
No Ads Found!
------------------------------------------------
No Files Found!
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 10:13:07 PM

AboutBuster 5.0 reference file 28
Scan started on [6/7/2005] at [10:19:00 PM]
------------------------------------------------
No Ads Found!
------------------------------------------------
No Files Found!
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 10:19:45 PM

AboutBuster 5.0 reference file 28
Scan started on [6/7/2005] at [10:27:17 PM]
------------------------------------------------
No Ads Found!
------------------------------------------------
No Files Found!
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 10:28:35 PM

AboutBuster 5.0 reference file 28
Scan started on [6/8/2005] at [7:27:23 PM]
------------------------------------------------
No Ads Found!
------------------------------------------------
No Files Found!
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 7:28:04 PM

(6/8/05 7:29:30 PM) SPSeHjFix started v1.1.2
(6/8/05 7:29:30 PM) OS: WinXP Service Pack 1 (5.1.2600)
(6/8/05 7:29:30 PM) Language: english
(6/8/05 7:29:30 PM) Win-Path: C:\WINDOWS
(6/8/05 7:29:30 PM) System-Path: C:\WINDOWS\System32
(6/8/05 7:29:30 PM) Temp-Path: C:\DOCUME~1\Karen\LOCALS~1\Temp\
(6/8/05 7:29:33 PM) Disinfection started
(6/8/05 7:29:33 PM) Bad-Dll(IEP): c:\progra~1\toolbar\toolbar.dll
(6/8/05 7:29:33 PM) BHO: {8952A998-1E7E-4716-B23D-3DBE03910972} C:\PROGRA~1\Toolbar\toolbar.dll
(6/8/05 7:29:33 PM) BHO-deleted
(6/8/05 7:29:33 PM) BHO-CLSID-Key deleted
(6/8/05 7:29:33 PM) UBF: 4 - UBB: 2 - UBR: 11
(6/8/05 7:29:33 PM) UBF: 4 - UBB: 2 - UBR: 11
(6/8/05 7:29:33 PM) Bad IE-pages:
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Search, CustomizeSearch: res://c:\progra~1\toolbar\toolbar.dll/sa
(6/8/05 7:29:33 PM) Stealth-String not found
(6/8/05 7:29:33 PM) File added to delete: c:\progra~1\toolbar\toolbar.dll
(6/8/05 7:29:33 PM) Reboot

(6/8/05 7:31:21 PM) SPSeHjFix started v1.1.2
(6/8/05 7:31:21 PM) OS: WinXP Service Pack 1 (5.1.2600)
(6/8/05 7:31:21 PM) Language: english
(6/8/05 7:31:21 PM) Win-Path: C:\WINDOWS
(6/8/05 7:31:21 PM) System-Path: C:\WINDOWS\System32
(6/8/05 7:31:21 PM) Temp-Path: C:\DOCUME~1\Karen\LOCALS~1\Temp\
(6/8/05 7:32:21 PM) Disinfection started
(6/8/05 7:32:21 PM) Bad-Dll(IEP): (not found)
(6/8/05 7:32:21 PM) Bad-Dll(IEP) in BHO: (not found)
(6/8/05 7:32:21 PM) UBF: 4 - UBB: 2 - UBR: 13
(6/8/05 7:32:21 PM) UBF: 4 - UBB: 2 - UBR: 13
(6/8/05 7:32:21 PM) Bad IE-pages: (none)
(6/8/05 7:32:21 PM) Stealth-String not found
(6/8/05 7:32:21 PM) Not infected->END

Logfile of HijackThis v1.99.1
Scan saved at 7:09:13 PM, on 6/8/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Documents and Settings\Karen\Local Settings\Temp\Temporary Directory 9 for hijackthis.zip\HijackThis.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\0915379b547e57fc7f174520805bc480\update\update.exe
C:\Documents and Settings\Karen\Local Settings\Temp\Temporary Directory 11 for hijackthis.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [KASP] "C:\Program Files\Kaspersky Lab\Kaspersky Security Suite\Kaspersky Anti-Spam Personal\OESpamTest.exe"
O4 - HKLM\..\Run: [zmkrxbu] c:\windows\system32\tnuzxnw.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - http://down.plaxo.co...laxoInstall.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {610FB8B8-2427-4375-BCF9-2F7AE17173A6} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {BF18F2A7-8B30-11D3-A95C-00008639BD6E} (activePDF Toolkit) - https://www.clientsp...d/aptoolkit.cab
O16 - DPF: {E5C97835-6865-443E-8C33-671D9C71A6D0} (LedaX Control) - https://www.clientsp...d/RapidocsX.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} - http://sea2fd.sea2.h...ex/HMAtchmt.ocx
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe (file missing)

ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:40:37 PM, 6/8/2005
+ Report-Checksum: D6A1627C

+ Date of database: 6/8/2005
+ Version of scan engine: v3.0

+ Duration: 30 min
+ Scanned Files: 55734
+ Speed: 30.24 Files/Second
+ Infected files: 5
+ Removed files: 4
+ Files put in quarantine: 4
+ Files that could not be opened: 0
+ Files that could not be cleaned: 1

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Karen\Cookies\karen@atdmt[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Karen\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Error during cleaning
C:\Program Files\Toolbar\gykhxlmu.rmr -> Spyware.IBISToolbar -> Cleaned with backup
C:\Program Files\Toolbar\xlmurin.wzg -> Spyware.IBISToolbar -> Cleaned with backup
C:\WINDOWS\system32\zywskb.exe -> Spyware.BetterInternet -> Cleaned with backup

::Report End

Edited by Kbooth2004, 08 June 2005 - 07:36 PM.

#15
Guest_usetobe_*

Posted 09 June 2005 - 01:20 AM

Guest

Hi Karen,

Check to see if the link to Cleanup works now and if so download it, but do not run it yet.
If it doesn't work try this for a different program.

CClearner

There are a few things we need to hit again, but things are definately looking better.

Click Start > Run > and type in:

services.msc

Click OK.

In the services window find: Service: WebSeach Toolbar support NT service
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the services utility.

Reboot your PC into SAFE MODE again (the F8 routine)

Rescan with HJT and check the following entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O4 - HKLM\..\Run: [zmkrxbu] c:\windows\system32\tnuzxnw.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O23 - Service: WebSeach Toolbar support NT service (TBPSSvc) - Unknown owner - C:\PROGRA~1\Toolbar\TBPSSvc.exe (file missing)

Ensure no windows open except HJT and click FIX CHECKED.

Now with HJT , CLICK ON misc tools section, then on Delete an NT Service. In the popup box, copy and paste the following:

TBPSSvc

OK it.

Ensure PC set up to show hidden files.

Using Windows explorer locate and delete the following, if found:

C:\Program Files\Toolbar <<<----entire folder
c:\windows\system32\tnuzxnw.exe
C:\Documents and Settings\Karen\Cookies\[email protected][1].txt

Now run Cleanup/CCleaner to clear out temp files/junk.

Reboot pc normally, rescan with HJT and post the log back