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svchost.exe using all memory - XP SP3 [Solved]


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#16
Essexboy

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OK it has just been pointed out to me that I am a numpty :blush:

At the command prompt type the following :

CD..
CD X:\Programs
MBRFix /drive 0 fixmbr
Exit

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#17
edge1334

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Okay I double clicked MBRFix and it opened the prompt at path X:\Programs\MBRFix>
I entered 'MBRFix /drive 0 fixmbr'
I got a prompt 'you are about to fix MBR, are you sure (y/N)? So I typed Y then enter.
Then typed 'Exit'

I rebooted and changed the BIOS to boot from HDD (Normal Windows) and Windows opened correctly now.
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#18
Essexboy

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OK could you run a fresh OTL scan for me please selecting all users

My apologies for the error I must have had a blonde moment :blush:
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#19
edge1334

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Okay here is a fresh OTL scan with All Users selected. No apologies needed on your end, your help is worth more than I can say.

OTL logfile created on: 5/22/2012 4:57:08 PM - Run 1
OTL by OldTimer - Version 3.2.43.0 Folder = C:\Documents and Settings\Rita & Dan\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.97 Gb Total Physical Memory | 2.25 Gb Available Physical Memory | 75.73% Memory free
4.81 Gb Paging File | 4.31 Gb Available in Paging File | 89.56% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.79 Gb Total Space | 131.44 Gb Free Space | 56.46% Space Free | Partition Type: NTFS

Computer Name: RITA_DAN | User Name: Rita & Dan | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/05/16 21:00:42 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Rita & Dan\Desktop\OTL.exe
PRC - [2012/04/11 10:43:09 | 000,232,472 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
PRC - [2012/02/21 07:48:21 | 001,543,704 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
PRC - [2010/10/23 01:48:40 | 000,660,848 | ---- | M] (Juniper Networks) -- C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
PRC - [2010/10/08 11:15:13 | 000,163,056 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
PRC - [2010/09/21 12:16:17 | 000,439,536 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\AutoUpdate\ALMon.exe
PRC - [2010/07/25 02:26:02 | 000,884,736 | ---- | M] () -- C:\Program Files\TVersity\Media Server\MediaServer.exe
PRC - [2010/06/04 07:23:16 | 000,097,520 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
PRC - [2010/04/27 17:31:19 | 000,128,240 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Client Firewall\SCFManager.exe
PRC - [2010/04/27 17:31:19 | 000,032,496 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Client Firewall\SCFService.exe
PRC - [2009/04/07 14:53:32 | 000,030,440 | ---- | M] () -- C:\Program Files\dcmsvc\dcmsvc.exe
PRC - [2008/07/20 19:45:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/07/20 19:45:06 | 000,182,808 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/05/23 16:06:08 | 000,128,296 | ---- | M] (CyberLink Corp.) -- C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/02/26 18:15:30 | 000,909,312 | ---- | M] (Realtek) -- C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe
PRC - [2003/09/01 07:42:50 | 000,176,128 | ---- | M] (HP) -- C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
PRC - [2003/06/25 12:24:48 | 000,049,152 | ---- | M] (Hewlett-Packard) -- C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd.exe
PRC - [2003/05/21 19:37:08 | 000,229,437 | ---- | M] (Hewlett-Packard) -- C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
PRC - [2000/03/24 15:43:58 | 000,167,936 | ---- | M] (Sierra Online, Inc.) -- C:\SIERRA\CardStudio\PLNRnote.exe


========== Modules (No Company Name) ==========

MOD - [2011/11/03 11:28:36 | 001,292,288 | ---- | M] () -- C:\WINDOWS\system32\quartz.dll
MOD - [2011/10/05 04:52:30 | 000,756,048 | ---- | M] () -- C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSPTLS.DLL
MOD - [2010/07/25 02:26:02 | 000,884,736 | ---- | M] () -- C:\Program Files\TVersity\Media Server\MediaServer.exe
MOD - [2010/07/13 00:06:08 | 000,729,088 | ---- | M] () -- C:\Program Files\TVersity\Media Server\X11.dll
MOD - [2010/07/13 00:06:06 | 000,505,835 | ---- | M] () -- C:\Program Files\TVersity\Media Server\sqlite3.dll
MOD - [2010/07/13 00:06:06 | 000,344,064 | ---- | M] () -- C:\Program Files\TVersity\Media Server\taglib.dll
MOD - [2010/07/13 00:06:04 | 000,712,704 | ---- | M] () -- C:\Program Files\TVersity\Media Server\log4cxx.dll
MOD - [2010/07/13 00:06:04 | 000,327,680 | ---- | M] () -- C:\Program Files\TVersity\Media Server\libcurl.dll
MOD - [2010/07/13 00:06:04 | 000,163,840 | ---- | M] () -- C:\Program Files\TVersity\Media Server\CORE_RL_lcms_.dll
MOD - [2010/07/11 22:47:18 | 004,530,190 | ---- | M] () -- C:\Program Files\TVersity\Media Server\avcodec-52.dll
MOD - [2010/07/11 22:47:18 | 000,791,566 | ---- | M] () -- C:\Program Files\TVersity\Media Server\avformat-52.dll
MOD - [2010/07/11 22:47:18 | 000,309,755 | ---- | M] () -- C:\Program Files\TVersity\Media Server\libmp3lame-0.dll
MOD - [2010/07/11 22:47:18 | 000,199,182 | ---- | M] () -- C:\Program Files\TVersity\Media Server\swscale-0.dll
MOD - [2010/07/11 22:47:18 | 000,079,886 | ---- | M] () -- C:\Program Files\TVersity\Media Server\avutil-50.dll
MOD - [2009/04/07 14:53:32 | 000,030,440 | ---- | M] () -- C:\Program Files\dcmsvc\dcmsvc.exe
MOD - [2008/04/14 08:00:00 | 000,059,904 | ---- | M] () -- C:\WINDOWS\system32\devenum.dll
MOD - [2008/04/14 08:00:00 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll
MOD - [2007/07/23 17:04:46 | 000,068,080 | ---- | M] () -- C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\dlaapi_w.dll
MOD - [2006/09/16 01:03:02 | 000,007,680 | ---- | M] () -- C:\Program Files\TVersity\Media Server\ImageMagickCoders\IM_MOD_RL_gray_.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- C:\DOCUME~1\RITA&D~1\LOCALS~1\Temp\hpdj.exe -- (hpdj)
SRV - [2012/04/11 10:43:09 | 000,232,472 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\AutoUpdate\ALsvc.exe -- (Sophos AutoUpdate Service)
SRV - [2012/02/21 07:48:21 | 001,543,704 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe -- (swi_service)
SRV - [2010/10/23 01:48:40 | 000,660,848 | ---- | M] (Juniper Networks) [Auto | Running] -- C:\Program Files\Juniper Networks\Common Files\dsNcService.exe -- (dsNcService)
SRV - [2010/10/08 11:15:13 | 000,163,056 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe -- (SAVAdminService)
SRV - [2010/07/25 02:26:02 | 000,884,736 | ---- | M] () [Auto | Running] -- C:\Program Files\TVersity\Media Server\MediaServer.exe -- (TVersityMediaServer)
SRV - [2010/06/04 07:23:16 | 000,097,520 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe -- (SAVService)
SRV - [2010/04/27 17:31:19 | 000,128,240 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Client Firewall\SCFManager.exe -- (Sophos Client Firewall Manager)
SRV - [2010/04/27 17:31:19 | 000,032,496 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Client Firewall\SCFService.exe -- (Sophos Client Firewall)
SRV - [2008/07/20 19:45:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS -- (MRENDIS5)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS -- (MREMPR5)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2010/10/08 11:14:59 | 000,153,344 | ---- | M] (Sophos Plc) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\savonaccesscontrol.sys -- (SAVOnAccessControl)
DRV - [2010/10/08 11:14:59 | 000,024,064 | ---- | M] (Sophos Plc) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\savonaccessfilter.sys -- (SAVOnAccessFilter)
DRV - [2010/03/31 12:32:28 | 000,052,984 | ---- | M] (Sophos Plc) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\scfint.sys -- (scfint)
DRV - [2010/03/31 12:32:25 | 000,086,264 | ---- | M] (Sophos Plc) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\scfdriver.sys -- (scfdriver)
DRV - [2010/02/18 20:07:56 | 000,026,624 | ---- | M] (Juniper Networks) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\dsNcAdpt.sys -- (dsNcAdpt)
DRV - [2008/08/18 19:03:12 | 000,106,368 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Rtenicxp.sys -- (RTLE8023xp)
DRV - [2008/08/18 18:21:20 | 000,110,080 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV - [2008/08/18 18:20:06 | 004,752,896 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2008/05/23 04:38:25 | 000,014,976 | ---- | M] (Sophos Plc) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\drivers\SophosBootDriver.sys -- (SophosBootDriver)
DRV - [2007/12/03 13:13:48 | 000,011,264 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\diag69xp.sys -- (Diag69xp)
DRV - [2007/11/20 03:14:08 | 000,016,640 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTLVLAN.SYS -- (RTLVLAN)
DRV - [2007/11/20 03:04:50 | 000,008,960 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\LANPkt.sys -- (LANPkt)
DRV - [2007/07/23 17:05:20 | 000,009,104 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLADResM.SYS -- (DLADResM)
DRV - [2007/07/23 17:04:58 | 000,037,360 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLABMFSM.SYS -- (DLABMFSM)
DRV - [2007/07/23 17:04:56 | 000,098,448 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAUDF_M.SYS -- (DLAUDF_M)
DRV - [2007/07/23 17:04:56 | 000,093,552 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAUDFAM.SYS -- (DLAUDFAM)
DRV - [2007/07/23 17:04:54 | 000,027,216 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAOPIOM.SYS -- (DLAOPIOM)
DRV - [2007/07/23 17:04:52 | 000,032,848 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLABOIOM.SYS -- (DLABOIOM)
DRV - [2007/07/23 17:04:52 | 000,016,304 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAPoolM.SYS -- (DLAPoolM)
DRV - [2007/07/23 17:04:50 | 000,108,752 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAIFS_M.SYS -- (DLAIFS_M)
DRV - [2007/07/23 16:49:44 | 000,030,064 | ---- | M] (Roxio) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\DLARTL_M.SYS -- (DLARTL_M)
DRV - [2007/07/23 16:49:44 | 000,014,576 | ---- | M] (Roxio) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\DLACDBHM.SYS -- (DLACDBHM)
DRV - [2004/10/07 21:16:04 | 000,035,840 | ---- | M] (Oak Technology Inc.) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\AFS2K.SYS -- (AFS2K)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co...?channel=us-smb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7


IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co...?channel=us-smb
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co...?channel=us-smb
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.co...ie=utf8&oe=utf8
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes,DefaultScope = {95C1204B-504D-41B8-AF08-A7E70A01DAF8}
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes\{043C5167-00BB-4324-AF7E-62013FAEDACF}: "URL" = http://vshare.toolba...Terms}&srch=dsp
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...Box&Form=IE8SRC
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes\{95C1204B-504D-41B8-AF08-A7E70A01DAF8}: "URL" = http://www.google.co...&rlz=1I7ADSA_en
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\WINDOWS\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)



O1 HOSTS File: ([2012/05/17 15:04:07 | 000,000,886 | RH-- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 93.113.196.124 www.google.com
O1 - Hosts: 93.113.196.125 www.bing.com
O2 - BHO: (Sophos Web Content Scanner) - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll (Sophos Plc)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O3 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\Toolbar\WebBrowser: (no name) - {043C5167-00BB-4324-AF7E-62013FAEDACF} - No CLSID value found.
O3 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O4 - HKLM..\Run: [8169Diag] C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe (Realtek)
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [dcmsvc] C:\Program Files\dcmsvc\dcmsvc.exe ()
O4 - HKLM..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe (Hewlett-Packard)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe (Hewlett-Packard)
O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe (HP)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Sophos AutoUpdate Monitor] C:\Program Files\Sophos\AutoUpdate\ALMon.exe (Sophos Plc)
O4 - HKLM..\Run: [Verizon Custom Uninstall Tracking] C:\DOCUME~1\RITA&D~1\LOCALS~1\Temp\InstallHelper.exe /uninstalltrackingvendor=Verizon File not found
O4 - HKU\.DEFAULT..\Run: [Microsoft] rundll32.exe "C:\Documents and Settings\NetworkService\Local Settings\Application Data\Temp\Microsoft\imhfelfqg.dll",DllRegisterServer File not found
O4 - HKU\S-1-5-18..\Run: [Microsoft] rundll32.exe "C:\Documents and Settings\NetworkService\Local Settings\Application Data\Temp\Microsoft\imhfelfqg.dll",DllRegisterServer File not found
O4 - HKU\S-1-5-19..\Run: [Apple] C:\Documents and Settings\LocalService\Local Settings\Application Data\Google\Apple\elbmwb.dll ()
O4 - HKU\S-1-5-20..\Run: [Apple] C:\Documents and Settings\LocalService\Local Settings\Application Data\Google\Apple\elbmwb.dll ()
O4 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" File not found
O4 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://espn.go.com/f...eID=63&swlist=" File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe (Sierra Online, Inc.)
O4 - Startup: C:\Documents and Settings\Rita & Dan\Start Menu\Programs\Startup\Warner Bros.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 255
O7 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoLowDiskSpaceChecks = 1
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html File not found
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM File not found
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM File not found
O15 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..Trusted Domains: ([]msn in My Computer)
O15 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..Trusted Domains: //@[email protected] ([]msni in My Computer)
O15 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..Trusted Domains: //@[email protected] ([]msni in Local intranet)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} https://activatemyds...t Installer.cab (Support.com Configuration Class)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} http://messenger.zon...1/GAME_UNO1.cab (UnoCtrl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.micros...b?1234833500093 (MUWebControl Class)
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} http://zone.msn.com/...O1.cab60096.cab (UnoCtrl Class)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebo...oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_11)
O16 - DPF: {8C279F4E-917E-4CD2-8DF0-D9C73C0CE763} http://zone.msn.com/...of.cab55579.cab (ZPA_WheelOfFortune Object)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn...k.cab102118.cab (MSN Games - Installer)
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} http://messenger.zon...nt.cab56907.cab (MessengerStatsClient Class)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_11)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_11)
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} https://rja-secureac...perSetupSP1.cab (JuniperSetupControlXP Class)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://juniper.net/...SetupClient.cab (JuniperSetupClientControl Class)
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} http://messenger.zon...er.cab56986.cab (Minesweeper Flags Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 208.67.222.123 208.67.220.123
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{88C67A75-DF14-4602-ABD2-D7C85F32264D}: DhcpNameServer = 208.67.222.123 208.67.220.123
O18 - Protocol\Handler\cetihpz {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll (Hewlett-Packard Company)
O20 - AppInit_DLLs: (C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL) - C:\Program Files\Sophos\Sophos Anti-Virus\sophos_detoured.dll (Sophos Plc)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Rita & Dan\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Rita & Dan\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/25 17:29:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2012/05/20 19:37:59 | 000,000,000 | ---D | C] -- C:\FRST
[2012/05/16 21:14:16 | 004,731,392 | ---- | C] (AVAST Software) -- C:\Documents and Settings\Rita & Dan\Desktop\aswMBR.exe
[2012/05/16 21:00:57 | 000,595,456 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Rita & Dan\Desktop\OTL.exe
[2012/05/13 14:36:49 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Rita & Dan\Recent
[2012/05/13 13:38:39 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Windows Cannot Find Fix Wizard
[2012/05/13 13:38:38 | 000,356,352 | ---- | C] (eSellerate Inc.) -- C:\WINDOWS\eSellerateEngine.dll
[2012/05/13 13:38:38 | 000,081,920 | ---- | C] (eSellerate Inc.) -- C:\WINDOWS\eSellerateControl350.dll
[2012/05/13 13:38:38 | 000,000,000 | ---D | C] -- C:\Program Files\Windows Cannot Find Fix Wizard
[2012/05/13 13:38:27 | 001,913,856 | ---- | C] (Security Stronghold ) -- C:\Documents and Settings\Rita & Dan\My Documents\WindowsCannotFindFixWizard.exe
[2012/05/01 17:30:29 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\appmgmt
[2012/05/01 17:12:30 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Sun
[2012/04/30 21:58:03 | 000,000,000 | ---D | C] -- C:\WINDOWS\Minidump
[7 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/05/22 19:56:11 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/05/22 19:55:50 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2012/05/22 19:55:49 | 000,000,142 | ---- | M] () -- C:\WINDOWS\ODBC.INI
[2012/05/22 19:55:40 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/05/22 19:55:39 | 3184,508,928 | -HS- | M] () -- C:\hiberfil.sys
[2012/05/22 16:04:22 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2012/05/17 17:21:57 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/05/17 17:21:06 | 000,000,512 | ---- | M] () -- C:\Documents and Settings\Rita & Dan\Desktop\MBR.dat
[2012/05/17 17:19:39 | 004,731,392 | ---- | M] (AVAST Software) -- C:\Documents and Settings\Rita & Dan\Desktop\aswMBR.exe
[2012/05/16 21:00:42 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Rita & Dan\Desktop\OTL.exe
[2012/05/16 21:00:00 | 000,000,538 | ---- | M] () -- C:\WINDOWS\tasks\Daily Full Scan.job
[2012/05/15 22:09:33 | 000,035,328 | ---- | M] () -- C:\Documents and Settings\Rita & Dan\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/05/13 13:38:39 | 000,001,825 | ---- | M] () -- C:\Documents and Settings\Rita & Dan\Desktop\Windows Cannot Find Fix Wizard.lnk
[2012/05/13 13:38:22 | 001,913,856 | ---- | M] (Security Stronghold ) -- C:\Documents and Settings\Rita & Dan\My Documents\WindowsCannotFindFixWizard.exe
[2012/05/13 13:34:50 | 000,000,211 | RHS- | M] () -- C:\boot.ini
[2012/05/12 20:47:02 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2012/04/30 23:32:39 | 000,019,237 | ---- | M] () -- C:\Documents and Settings\Rita & Dan\Desktop\memory_error.jpg
[2012/04/30 22:28:30 | 000,000,786 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/04/29 22:16:08 | 000,002,265 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2012/04/26 06:08:57 | 000,458,490 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/04/26 06:08:57 | 000,078,656 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[7 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/05/17 17:21:06 | 000,000,512 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Desktop\MBR.dat
[2012/05/13 13:38:39 | 000,001,825 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Desktop\Windows Cannot Find Fix Wizard.lnk
[2012/05/13 13:34:45 | 000,000,949 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
[2012/05/13 13:34:45 | 000,000,601 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminders Tray Icon.lnk
[2012/05/13 13:34:44 | 000,000,898 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Start Menu\Programs\Startup\Warner Bros.lnk
[2012/05/13 13:30:32 | 3184,508,928 | -HS- | C] () -- C:\hiberfil.sys
[2012/04/30 23:32:38 | 000,019,237 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Desktop\memory_error.jpg
[2012/04/16 06:48:39 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/02/15 02:58:16 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2010/09/02 16:52:51 | 000,010,240 | ---- | C] () -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

========== Alternate Data Streams ==========

@Alternate Data Stream - 121 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:522EA216

< End of report >
  • 0

#20
edge1334

edge1334

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  • 30 posts
And here is the Extras.txt file as well.

OTL Extras logfile created on: 5/22/2012 4:57:08 PM - Run 1
OTL by OldTimer - Version 3.2.43.0 Folder = C:\Documents and Settings\Rita & Dan\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.97 Gb Total Physical Memory | 2.25 Gb Available Physical Memory | 75.73% Memory free
4.81 Gb Paging File | 4.31 Gb Available in Paging File | 89.56% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.79 Gb Total Space | 131.44 Gb Free Space | 56.46% Space Free | Partition Type: NTFS

Computer Name: RITA_DAN | User Name: Rita & Dan | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [TVersity] -- "C:\Program Files\TVersity\Media Server\GUILaunch.exe" -type "folder" -url "%1" -title "" -tags "" ()
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
"" =
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
"3389:TCP" = 3389:TCP:*:Disabled:@xpsp2res.dll,-22009
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"3389:TCP" = 3389:TCP:*:Disabled:@xpsp2res.dll,-22009

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Documents and Settings\Rita & Dan\Application Data\Juniper Networks\Juniper Terminal Services Client\dsTermServ.exe" = C:\Documents and Settings\Rita & Dan\Application Data\Juniper Networks\Juniper Terminal Services Client\dsTermServ.exe:*:Enabled:Juniper Terminal Services Client -- (Juniper Networks)
"C:\Program Files\TVersity\Media Server\MediaServer.exe" = C:\Program Files\TVersity\Media Server\MediaServer.exe:*:Enabled:TVersity Media Server -- ()


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0394CDC8-FABD-4ED8-B104-03393876DFDF}" = Roxio Creator Tools
"{07159635-9DFE-4105-BFC0-2817DB540C68}" = Roxio Activation Module
"{0D397393-9B50-4C52-84D5-77E344289F87}" = Roxio Creator Data
"{12C00299-B8B4-40D3-9663-66ABEA3198AB}" = Sophos Client Firewall
"{15C418EB-7675-42be-B2B3-281952DA014D}" = Sophos AutoUpdate
"{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java™ 6 Update 11
"{2F4C24E6-CBD4-4AAC-B56F-C9FD44DE5668}" = Roxio Drag-to-Disc
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java™ 6 Update 7
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials
"{619CDD8A-14B6-43A1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{74EC78BC-B379-4E29-9006-8F161DCAABA6}" = Apple Software Update
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{83FFCFC7-88C6-41C6-8752-958A45325C82}" = Roxio Creator Audio
"{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}" = Roxio Creator BDAV Plugin
"{88253B77-33C9-4A9D-9E4C-4579E39D9158}" = Diagnostics Utility
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}" = Sonic CinePlayer Decoder Pack
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{91A5B6C0-EF4E-4830-AC7D-6761C0A9B292}" = hp deskjet 3600
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC}" = QuickTime
"{9ACB414D-9347-40B6-A453-5EFB2DB59DFA}" = Sophos Anti-Virus
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.5
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{B376402D-58EA-45EA-BD50-DD924EB67A70}" = HP Memories Disc
"{B57EAFF2-D6EE-4C6C-9175-ED9F17BFC1BC}" = Windows Live Messenger
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C769B501-2BE8-46ed-9E69-118F008A0917}" = DIGOpt
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator DE
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D6F879CC-59D6-4D4B-AE9B-D761E48D25ED}" = Skype™ 5.3
"{E0828692-FD9D-459F-9312-C645C3CA6650}" = HP Photo and Imaging 2.0 - Deskjet Series
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center
"{E6158D07-2637-4ECF-B576-37C489669174}" = Windows Live Call
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"CCleaner" = CCleaner
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"dcmsvc_is1" = dcmsvc 1.0
"DraftDominator_is1" = DraftDominator Version 12.0k
"Hallmark Card Studio" = Hallmark Card Studio
"HDMI" = Intel® Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"hp print screen utility" = hp print screen utility
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie8" = Windows Internet Explorer 8
"InterActual Player" = InterActual Player
"Juniper Network Connect 6.2.0" = Juniper Networks Network Connect 6.2.0
"Juniper Network Connect 6.3.0" = Juniper Networks Network Connect 6.3.0
"Juniper Network Connect 6.5.0" = Juniper Networks Network Connect 6.5.0
"Juniper Network Connect 7.0.0" = Juniper Networks Network Connect 7.0.0
"Juniper_Setup_Client Activex Control" = Juniper Networks Setup Client Activex Control
"LineupDominator_is1" = LineupDominator Version 6.0a Full
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"MSNINST" = MSN
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"TVersity Codec Pack" = TVersity Codec Pack 1.4
"TVersity Media Server" = TVersity Media Server 1.9.2
"Walmart MP3 Music Downloads" = Walmart MP3 Music Downloads
"Windows Cannot Find Fix Wizard_is1" = Windows Cannot Find Fix Wizard
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"WinLiveSuite_Wave3" = Windows Live Essentials
"Wise Registry Cleaner_is1" = Wise Registry Cleaner 6.21
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Juniper_Setup_Client" = Juniper Networks, Inc. Setup Client
"Juniper_Term_Services" = Juniper Terminal Services Client
"Neoteris_Host_Checker" = Juniper Networks Host Checker

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 5/17/2012 5:17:09 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\WINDOWS\Temp\55.tmp" returned SAV Interface error 0xa0040210:
The file could not be accessed.

Error - 5/17/2012 5:17:09 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\WINDOWS\Temp\D.tmp" returned SAV Interface error 0xa0040210:
The file could not be accessed.

Error - 5/22/2012 5:00:11 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\Documents and Settings\Rita & Dan\My Documents\keyH.docx"
returned SAV Interface error 0xa0040212: The file is encrypted.

Error - 5/22/2012 5:00:11 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\Documents and Settings\Rita & Dan\My Documents\keyH.docx"
returned SAV Interface error 0xa0040212: The file is encrypted.

Error - 5/22/2012 5:00:11 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\Documents and Settings\Rita & Dan\My Documents\keyH.docx"
returned SAV Interface error 0xa0040212: The file is encrypted.

Error - 5/22/2012 5:00:11 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\Documents and Settings\Rita & Dan\My Documents\keyH.docx"
returned SAV Interface error 0xa0040212: The file is encrypted.

Error - 5/22/2012 5:00:20 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\Documents and Settings\Rita & Dan\My Documents\keyH.docx"
returned SAV Interface error 0xa0040212: The file is encrypted.

Error - 5/22/2012 5:00:20 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\Documents and Settings\Rita & Dan\My Documents\keyH.docx"
returned SAV Interface error 0xa0040212: The file is encrypted.

Error - 5/22/2012 5:00:20 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\Documents and Settings\Rita & Dan\My Documents\keyH.docx"
returned SAV Interface error 0xa0040212: The file is encrypted.

Error - 5/22/2012 5:00:20 PM | Computer Name = RITA_DAN | Source = Sophos Anti-Virus | ID = 2424841
Description = Scanning "C:\Documents and Settings\Rita & Dan\My Documents\keyH.docx"
returned SAV Interface error 0xa0040212: The file is encrypted.

[ System Events ]
Error - 5/17/2012 5:16:58 PM | Computer Name = RITA_DAN | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the SharedAccess service.

Error - 5/17/2012 5:17:29 PM | Computer Name = RITA_DAN | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the wscsvc service.

Error - 5/17/2012 5:19:14 PM | Computer Name = RITA_DAN | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the WZCSVC service.

Error - 5/17/2012 5:19:44 PM | Computer Name = RITA_DAN | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the Netman service.

Error - 5/22/2012 7:56:06 PM | Computer Name = RITA_DAN | Source = NetBT | ID = 4311
Description = Initialization failed because the driver device could not be created.

Error - 5/22/2012 7:56:06 PM | Computer Name = RITA_DAN | Source = NetBT | ID = 4311
Description = Initialization failed because the driver device could not be created.

Error - 5/22/2012 7:56:06 PM | Computer Name = RITA_DAN | Source = NetBT | ID = 4311
Description = Initialization failed because the driver device could not be created.

Error - 5/22/2012 7:56:06 PM | Computer Name = RITA_DAN | Source = NetBT | ID = 4311
Description = Initialization failed because the driver device could not be created.

Error - 5/22/2012 7:56:06 PM | Computer Name = RITA_DAN | Source = NetBT | ID = 4311
Description = Initialization failed because the driver device could not be created.

Error - 5/22/2012 7:56:07 PM | Computer Name = RITA_DAN | Source = Service Control Manager | ID = 7000
Description = The hpdj service failed to start due to the following error: %%2


< End of report >
  • 0

#21
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK lets get the remainder and confirm that TDL4 is history

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from "Start with Windows"
Reboot and then run OTL
Posted Image

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    SRV - File not found [Auto | Stopped] -- C:\DOCUME~1\RITA&D~1\LOCALS~1\Temp\hpdj.exe -- (hpdj)
    O3 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\Toolbar\WebBrowser: (no name) - {043C5167-00BB-4324-AF7E-62013FAEDACF} - No CLSID value found.
    O3 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O3 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
    O4 - HKLM..\Run: [dcmsvc] C:\Program Files\dcmsvc\dcmsvc.exe ()
    O4 - HKU\.DEFAULT..\Run: [Microsoft] rundll32.exe "C:\Documents and Settings\NetworkService\Local Settings\Application Data\Temp\Microsoft\imhfelfqg.dll",DllRegisterServer File not found
    O4 - HKU\S-1-5-18..\Run: [Microsoft] rundll32.exe "C:\Documents and Settings\NetworkService\Local Settings\Application Data\Temp\Microsoft\imhfelfqg.dll",DllRegisterServer File not found
    O4 - HKU\S-1-5-19..\Run: [Apple] C:\Documents and Settings\LocalService\Local Settings\Application Data\Google\Apple\elbmwb.dll ()
    O4 - HKU\S-1-5-20..\Run: [Apple] C:\Documents and Settings\LocalService\Local Settings\Application Data\Google\Apple\elbmwb.dll ()

    :Files
    ipconfig /flushdns /c

    :Commands
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.


The please re-run the aswMBR scan and post the log as previous
  • 0

#22
edge1334

edge1334

    Member

  • Topic Starter
  • Member
  • PipPip
  • 30 posts
Here is the new OTL log. See aswMBR log below also.
OTL logfile created on: 5/22/2012 7:55:47 PM - Run 2
OTL by OldTimer - Version 3.2.43.0 Folder = C:\Documents and Settings\Rita & Dan\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.97 Gb Total Physical Memory | 2.25 Gb Available Physical Memory | 75.78% Memory free
4.81 Gb Paging File | 4.26 Gb Available in Paging File | 88.61% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.79 Gb Total Space | 133.29 Gb Free Space | 57.26% Space Free | Partition Type: NTFS

Computer Name: RITA_DAN | User Name: Rita & Dan | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/05/16 21:00:42 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Rita & Dan\Desktop\OTL.exe
PRC - [2012/04/11 10:43:09 | 000,232,472 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
PRC - [2012/02/21 07:48:21 | 001,543,704 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
PRC - [2010/10/23 01:48:40 | 000,660,848 | ---- | M] (Juniper Networks) -- C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
PRC - [2010/10/08 11:15:13 | 000,163,056 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
PRC - [2010/09/21 12:16:17 | 000,439,536 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\AutoUpdate\ALMon.exe
PRC - [2010/07/25 02:26:02 | 000,884,736 | ---- | M] () -- C:\Program Files\TVersity\Media Server\MediaServer.exe
PRC - [2010/06/04 07:23:16 | 000,097,520 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
PRC - [2010/04/27 17:31:19 | 000,128,240 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Client Firewall\SCFManager.exe
PRC - [2010/04/27 17:31:19 | 000,032,496 | ---- | M] (Sophos Plc) -- C:\Program Files\Sophos\Sophos Client Firewall\SCFService.exe
PRC - [2008/07/20 19:45:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/07/20 19:45:06 | 000,182,808 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/05/23 16:06:08 | 000,128,296 | ---- | M] (CyberLink Corp.) -- C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/02/26 18:15:30 | 000,909,312 | ---- | M] (Realtek) -- C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe
PRC - [2003/09/01 07:42:50 | 000,176,128 | ---- | M] (HP) -- C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
PRC - [2003/06/25 12:24:48 | 000,049,152 | ---- | M] (Hewlett-Packard) -- C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd.exe
PRC - [2003/05/21 19:37:08 | 000,229,437 | ---- | M] (Hewlett-Packard) -- C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
PRC - [2000/03/24 15:43:58 | 000,167,936 | ---- | M] (Sierra Online, Inc.) -- C:\SIERRA\CardStudio\PLNRnote.exe


========== Modules (No Company Name) ==========

MOD - [2011/11/03 11:28:36 | 001,292,288 | ---- | M] () -- C:\WINDOWS\system32\quartz.dll
MOD - [2011/10/05 04:52:30 | 000,756,048 | ---- | M] () -- C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSPTLS.DLL
MOD - [2010/07/25 02:26:02 | 000,884,736 | ---- | M] () -- C:\Program Files\TVersity\Media Server\MediaServer.exe
MOD - [2010/07/13 00:06:08 | 000,729,088 | ---- | M] () -- C:\Program Files\TVersity\Media Server\X11.dll
MOD - [2010/07/13 00:06:06 | 000,505,835 | ---- | M] () -- C:\Program Files\TVersity\Media Server\sqlite3.dll
MOD - [2010/07/13 00:06:06 | 000,344,064 | ---- | M] () -- C:\Program Files\TVersity\Media Server\taglib.dll
MOD - [2010/07/13 00:06:04 | 000,712,704 | ---- | M] () -- C:\Program Files\TVersity\Media Server\log4cxx.dll
MOD - [2010/07/13 00:06:04 | 000,327,680 | ---- | M] () -- C:\Program Files\TVersity\Media Server\libcurl.dll
MOD - [2010/07/13 00:06:04 | 000,163,840 | ---- | M] () -- C:\Program Files\TVersity\Media Server\CORE_RL_lcms_.dll
MOD - [2010/07/11 22:47:18 | 004,530,190 | ---- | M] () -- C:\Program Files\TVersity\Media Server\avcodec-52.dll
MOD - [2010/07/11 22:47:18 | 000,791,566 | ---- | M] () -- C:\Program Files\TVersity\Media Server\avformat-52.dll
MOD - [2010/07/11 22:47:18 | 000,309,755 | ---- | M] () -- C:\Program Files\TVersity\Media Server\libmp3lame-0.dll
MOD - [2010/07/11 22:47:18 | 000,199,182 | ---- | M] () -- C:\Program Files\TVersity\Media Server\swscale-0.dll
MOD - [2010/07/11 22:47:18 | 000,079,886 | ---- | M] () -- C:\Program Files\TVersity\Media Server\avutil-50.dll
MOD - [2008/04/14 08:00:00 | 000,059,904 | ---- | M] () -- C:\WINDOWS\system32\devenum.dll
MOD - [2008/04/14 08:00:00 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll
MOD - [2006/09/16 01:03:02 | 000,007,680 | ---- | M] () -- C:\Program Files\TVersity\Media Server\ImageMagickCoders\IM_MOD_RL_gray_.dll


========== Win32 Services (SafeList) ==========

SRV - [2012/04/11 10:43:09 | 000,232,472 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\AutoUpdate\ALsvc.exe -- (Sophos AutoUpdate Service)
SRV - [2012/02/21 07:48:21 | 001,543,704 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe -- (swi_service)
SRV - [2010/10/23 01:48:40 | 000,660,848 | ---- | M] (Juniper Networks) [Auto | Running] -- C:\Program Files\Juniper Networks\Common Files\dsNcService.exe -- (dsNcService)
SRV - [2010/10/08 11:15:13 | 000,163,056 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe -- (SAVAdminService)
SRV - [2010/07/25 02:26:02 | 000,884,736 | ---- | M] () [Auto | Running] -- C:\Program Files\TVersity\Media Server\MediaServer.exe -- (TVersityMediaServer)
SRV - [2010/06/04 07:23:16 | 000,097,520 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe -- (SAVService)
SRV - [2010/04/27 17:31:19 | 000,128,240 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Client Firewall\SCFManager.exe -- (Sophos Client Firewall Manager)
SRV - [2010/04/27 17:31:19 | 000,032,496 | ---- | M] (Sophos Plc) [Auto | Running] -- C:\Program Files\Sophos\Sophos Client Firewall\SCFService.exe -- (Sophos Client Firewall)
SRV - [2008/07/20 19:45:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS -- (MRENDIS5)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS -- (MREMPR5)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2010/10/08 11:14:59 | 000,153,344 | ---- | M] (Sophos Plc) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\savonaccesscontrol.sys -- (SAVOnAccessControl)
DRV - [2010/10/08 11:14:59 | 000,024,064 | ---- | M] (Sophos Plc) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\savonaccessfilter.sys -- (SAVOnAccessFilter)
DRV - [2010/03/31 12:32:28 | 000,052,984 | ---- | M] (Sophos Plc) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\scfint.sys -- (scfint)
DRV - [2010/03/31 12:32:25 | 000,086,264 | ---- | M] (Sophos Plc) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\scfdriver.sys -- (scfdriver)
DRV - [2010/02/18 20:07:56 | 000,026,624 | ---- | M] (Juniper Networks) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\dsNcAdpt.sys -- (dsNcAdpt)
DRV - [2008/08/18 19:03:12 | 000,106,368 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Rtenicxp.sys -- (RTLE8023xp)
DRV - [2008/08/18 18:21:20 | 000,110,080 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV - [2008/08/18 18:20:06 | 004,752,896 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2008/05/23 04:38:25 | 000,014,976 | ---- | M] (Sophos Plc) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\drivers\SophosBootDriver.sys -- (SophosBootDriver)
DRV - [2007/12/03 13:13:48 | 000,011,264 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\diag69xp.sys -- (Diag69xp)
DRV - [2007/11/20 03:14:08 | 000,016,640 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTLVLAN.SYS -- (RTLVLAN)
DRV - [2007/11/20 03:04:50 | 000,008,960 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\LANPkt.sys -- (LANPkt)
DRV - [2007/07/23 17:05:20 | 000,009,104 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLADResM.SYS -- (DLADResM)
DRV - [2007/07/23 17:04:58 | 000,037,360 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLABMFSM.SYS -- (DLABMFSM)
DRV - [2007/07/23 17:04:56 | 000,098,448 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAUDF_M.SYS -- (DLAUDF_M)
DRV - [2007/07/23 17:04:56 | 000,093,552 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAUDFAM.SYS -- (DLAUDFAM)
DRV - [2007/07/23 17:04:54 | 000,027,216 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAOPIOM.SYS -- (DLAOPIOM)
DRV - [2007/07/23 17:04:52 | 000,032,848 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLABOIOM.SYS -- (DLABOIOM)
DRV - [2007/07/23 17:04:52 | 000,016,304 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAPoolM.SYS -- (DLAPoolM)
DRV - [2007/07/23 17:04:50 | 000,108,752 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAIFS_M.SYS -- (DLAIFS_M)
DRV - [2007/07/23 16:49:44 | 000,030,064 | ---- | M] (Roxio) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\DLARTL_M.SYS -- (DLARTL_M)
DRV - [2007/07/23 16:49:44 | 000,014,576 | ---- | M] (Roxio) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\DLACDBHM.SYS -- (DLACDBHM)
DRV - [2004/10/07 21:16:04 | 000,035,840 | ---- | M] (Oak Technology Inc.) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\AFS2K.SYS -- (AFS2K)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co...?channel=us-smb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7


IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5090116
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co...?channel=us-smb
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co...?channel=us-smb
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.co...ie=utf8&oe=utf8
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes,DefaultScope = {95C1204B-504D-41B8-AF08-A7E70A01DAF8}
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes\{043C5167-00BB-4324-AF7E-62013FAEDACF}: "URL" = http://vshare.toolba...Terms}&srch=dsp
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...Box&Form=IE8SRC
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..\SearchScopes\{95C1204B-504D-41B8-AF08-A7E70A01DAF8}: "URL" = http://www.google.co...&rlz=1I7ADSA_en
IE - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\WINDOWS\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)



O1 HOSTS File: ([2012/05/22 19:43:42 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Sophos Web Content Scanner) - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll (Sophos Plc)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O4 - HKLM..\Run: [8169Diag] C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe (Realtek)
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe (Hewlett-Packard)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe (Hewlett-Packard)
O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe (HP)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Sophos AutoUpdate Monitor] C:\Program Files\Sophos\AutoUpdate\ALMon.exe (Sophos Plc)
O4 - HKLM..\Run: [Verizon Custom Uninstall Tracking] C:\DOCUME~1\RITA&D~1\LOCALS~1\Temp\InstallHelper.exe /uninstalltrackingvendor=Verizon File not found
O4 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" File not found
O4 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://espn.go.com/f...eID=63&swlist=" File not found
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe (Sierra Online, Inc.)
O4 - Startup: C:\Documents and Settings\Rita & Dan\Start Menu\Programs\Startup\Warner Bros.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 255
O7 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoLowDiskSpaceChecks = 1
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html File not found
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM File not found
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM File not found
O15 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..Trusted Domains: ([]msn in My Computer)
O15 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..Trusted Domains: //@[email protected] ([]msni in My Computer)
O15 - HKU\S-1-5-21-668436073-3180396984-1500902624-1006\..Trusted Domains: //@[email protected] ([]msni in Local intranet)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} https://activatemyds...t Installer.cab (Support.com Configuration Class)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} http://messenger.zon...1/GAME_UNO1.cab (UnoCtrl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.micros...b?1234833500093 (MUWebControl Class)
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} http://zone.msn.com/...O1.cab60096.cab (UnoCtrl Class)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebo...oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_11)
O16 - DPF: {8C279F4E-917E-4CD2-8DF0-D9C73C0CE763} http://zone.msn.com/...of.cab55579.cab (ZPA_WheelOfFortune Object)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn...k.cab102118.cab (MSN Games - Installer)
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} http://messenger.zon...nt.cab56907.cab (MessengerStatsClient Class)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_11)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_11)
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} https://rja-secureac...perSetupSP1.cab (JuniperSetupControlXP Class)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://juniper.net/...SetupClient.cab (JuniperSetupClientControl Class)
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} http://messenger.zon...er.cab56986.cab (Minesweeper Flags Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 208.67.222.123 208.67.220.123
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{88C67A75-DF14-4602-ABD2-D7C85F32264D}: DhcpNameServer = 208.67.222.123 208.67.220.123
O18 - Protocol\Handler\cetihpz {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll (Hewlett-Packard Company)
O20 - AppInit_DLLs: (C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL) - C:\Program Files\Sophos\Sophos Anti-Virus\sophos_detoured.dll (Sophos Plc)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Rita & Dan\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Rita & Dan\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/25 17:29:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2012/05/22 19:52:56 | 000,000,000 | ---D | C] -- C:\WINDOWS\LastGood
[2012/05/22 19:43:39 | 000,000,000 | ---D | C] -- C:\_OTL
[2012/05/20 19:37:59 | 000,000,000 | ---D | C] -- C:\FRST
[2012/05/16 21:14:16 | 004,731,392 | ---- | C] (AVAST Software) -- C:\Documents and Settings\Rita & Dan\Desktop\aswMBR.exe
[2012/05/16 21:00:57 | 000,595,456 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Rita & Dan\Desktop\OTL.exe
[2012/05/13 14:36:49 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Rita & Dan\Recent
[2012/05/13 13:38:39 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Windows Cannot Find Fix Wizard
[2012/05/13 13:38:38 | 000,356,352 | ---- | C] (eSellerate Inc.) -- C:\WINDOWS\eSellerateEngine.dll
[2012/05/13 13:38:38 | 000,081,920 | ---- | C] (eSellerate Inc.) -- C:\WINDOWS\eSellerateControl350.dll
[2012/05/13 13:38:38 | 000,000,000 | ---D | C] -- C:\Program Files\Windows Cannot Find Fix Wizard
[2012/05/13 13:38:27 | 001,913,856 | ---- | C] (Security Stronghold ) -- C:\Documents and Settings\Rita & Dan\My Documents\WindowsCannotFindFixWizard.exe
[2012/05/01 17:30:29 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\appmgmt
[2012/05/01 17:12:30 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Sun
[2012/04/30 21:58:03 | 000,000,000 | ---D | C] -- C:\WINDOWS\Minidump

========== Files - Modified Within 30 Days ==========

[2012/05/22 19:51:04 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/05/22 19:50:52 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2012/05/22 19:50:52 | 000,000,142 | ---- | M] () -- C:\WINDOWS\ODBC.INI
[2012/05/22 19:50:42 | 3184,508,928 | -HS- | M] () -- C:\hiberfil.sys
[2012/05/22 19:50:42 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/05/22 19:43:42 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\Hosts
[2012/05/22 19:04:22 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2012/05/17 17:21:57 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/05/17 17:21:06 | 000,000,512 | ---- | M] () -- C:\Documents and Settings\Rita & Dan\Desktop\MBR.dat
[2012/05/17 17:19:39 | 004,731,392 | ---- | M] (AVAST Software) -- C:\Documents and Settings\Rita & Dan\Desktop\aswMBR.exe
[2012/05/16 21:00:42 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Rita & Dan\Desktop\OTL.exe
[2012/05/16 21:00:00 | 000,000,538 | ---- | M] () -- C:\WINDOWS\tasks\Daily Full Scan.job
[2012/05/15 22:09:33 | 000,035,328 | ---- | M] () -- C:\Documents and Settings\Rita & Dan\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/05/13 13:38:39 | 000,001,825 | ---- | M] () -- C:\Documents and Settings\Rita & Dan\Desktop\Windows Cannot Find Fix Wizard.lnk
[2012/05/13 13:38:22 | 001,913,856 | ---- | M] (Security Stronghold ) -- C:\Documents and Settings\Rita & Dan\My Documents\WindowsCannotFindFixWizard.exe
[2012/05/13 13:34:50 | 000,000,211 | RHS- | M] () -- C:\boot.ini
[2012/05/12 20:47:02 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2012/04/30 23:32:39 | 000,019,237 | ---- | M] () -- C:\Documents and Settings\Rita & Dan\Desktop\memory_error.jpg
[2012/04/30 22:28:30 | 000,000,786 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk
[2012/04/29 22:16:08 | 000,002,265 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2012/04/26 06:08:57 | 000,458,490 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/04/26 06:08:57 | 000,078,656 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat

========== Files Created - No Company Name ==========

[2012/05/17 17:21:06 | 000,000,512 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Desktop\MBR.dat
[2012/05/13 13:38:39 | 000,001,825 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Desktop\Windows Cannot Find Fix Wizard.lnk
[2012/05/13 13:34:45 | 000,000,949 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
[2012/05/13 13:34:45 | 000,000,601 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminders Tray Icon.lnk
[2012/05/13 13:34:44 | 000,000,898 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Start Menu\Programs\Startup\Warner Bros.lnk
[2012/05/13 13:30:32 | 3184,508,928 | -HS- | C] () -- C:\hiberfil.sys
[2012/04/30 23:32:38 | 000,019,237 | ---- | C] () -- C:\Documents and Settings\Rita & Dan\Desktop\memory_error.jpg
[2012/04/16 06:48:39 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/02/15 02:58:16 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2010/09/02 16:52:51 | 000,010,240 | ---- | C] () -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

========== LOP Check ==========

[2009/01/30 18:54:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Juniper Networks
[2012/01/07 15:11:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MSNDynFiles
[2011/03/02 11:16:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Sophos
[2011/03/02 11:17:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Sophos Web Intelligence
[2009/01/16 15:57:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SupportSoft
[2009/07/24 20:38:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2012/05/01 17:26:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2011/07/24 12:34:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rita & Dan\Application Data\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2009/12/09 07:21:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rita & Dan\Application Data\com.warnerbros.DigitalCopyManager.449F66ACC381FDC604DC2AA255FEECEEBBBEE1E5.1
[2010/04/01 09:30:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rita & Dan\Application Data\HandBrake
[2009/09/08 21:13:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rita & Dan\Application Data\ieSpell
[2011/09/16 06:07:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rita & Dan\Application Data\Juniper Networks
[2012/03/08 20:00:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rita & Dan\Application Data\Wise Registry Cleaner
[2012/05/16 21:00:00 | 000,000,538 | ---- | M] () -- C:\WINDOWS\Tasks\Daily Full Scan.job

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 121 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:522EA216

< End of report >

aswMBR Log

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-05-22 20:04:26
-----------------------------
20:04:26.624 OS Version: Windows 5.1.2600 Service Pack 3
20:04:26.624 Number of processors: 2 586 0x1706
20:04:26.624 ComputerName: RITA_DAN UserName:
20:04:27.499 Initialize success
20:04:33.890 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
20:04:33.890 Disk 0 Vendor: ST325031 4.AD Size: 238418MB BusType: 3
20:04:33.890 Disk 0 MBR read successfully
20:04:33.890 Disk 0 MBR scan
20:04:33.890 Disk 0 Windows XP default MBR code
20:04:33.905 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 39 MB offset 63
20:04:33.905 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 238377 MB offset 81920
20:04:33.905 Disk 0 scanning sectors +488279202
20:04:33.983 Disk 0 scanning C:\WINDOWS\system32\drivers
20:04:39.249 Service scanning
20:04:50.968 Modules scanning
20:05:23.626 Disk 0 trace - called modules:
20:05:23.641 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
20:05:23.641 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a4a06c8]
20:05:23.641 3 CLASSPNP.SYS[ba0e8fd7] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x8aa14028]
20:05:23.641 Scan finished successfully
20:05:35.626 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Rita & Dan\Desktop\MBR.dat"
20:05:35.626 The log file has been saved successfully to "C:\Documents and Settings\Rita & Dan\Desktop\aswMBR.txt"
  • 0

#23
Essexboy

Essexboy

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That looks a lot better, how is the computer behaving now ? Any problems at all ?

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
  • 0

#24
edge1334

edge1334

    Member

  • Topic Starter
  • Member
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  • 30 posts
I ran the Malwarebytes scan, see log below.The computer is running normally now with no issues. Thanks so much for your help.

Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.23.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Rita & Dan :: RITA_DAN [administrator]

5/23/2012 5:32:49 PM
mbam-log-2012-05-23 (17-32-49).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213387
Time elapsed: 4 minute(s), 55 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
  • 0

#25
Essexboy

Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
    (Notice the space between the "x" and "/")
    then click OK

    Posted Image
  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:
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#26
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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