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Toshiba nb305 only loads to black screen with blinking white cursor [S

#106 CoNtRoLlEr57706

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Posted 31 May 2012 - 11:19 PM

hello!

here is the log

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-06-01 14:15:42
-----------------------------
14:15:42.578 OS Version: Windows 5.1.2600
14:15:42.578 Number of processors: 1 586 0x1C02
14:15:42.578 ComputerName: REATOGO UserName: SYSTEM
14:15:42.750 Initialze error 0
14:15:46.640 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
14:15:46.656 Disk 0 Vendor: TOSHIBA_ FG01 Size: 152627MB BusType: 3
14:15:46.671 Disk 0 MBR read successfully
14:15:46.687 Disk 0 MBR scan
14:15:46.703 Disk 0 TDL4@MBR code has been found
14:15:46.718 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 143008 MB offset 63
14:15:46.734 Disk 0 Partition 2 00 0C FAT32 LBA MSDOS5.0 9617 MB offset 292881015
14:15:46.750 Disk 0 MBR [TDL4] **ROOTKIT**
14:15:46.765 Disk 0 scanning X:\i386\system32\drivers
14:15:46.781 Service scanning
14:15:47.312 Modules scanning
14:15:48.062 Disk 0 trace - called modules:
14:15:48.093 ntoskrnl.exe CLASSPNP.SYS disk.sys iastor78.SY_ halaacpi.dll
14:15:48.109 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x872c6ab8]
14:15:49.140 3 CLASSPNP.SYS[f75d605b] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x87336030]
14:15:49.187 Scan finished successfully
14:16:03.968 Disk 0 MBR has been saved successfully to "E:\MBR.dat"
14:16:04.046 The log file has been saved successfully to "E:\aswMBR.txt"

attached is the zip
thanks!

#107 CoNtRoLlEr57706

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Posted 31 May 2012 - 11:20 PM

oops didn't hit attach

Attached File(s)

  • Attached File  MBR.zip (529bytes)
    Number of downloads: 9

#108 CompCav

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Posted 01 June 2012 - 08:04 AM

Thank you that has yielded the likely culprit and we can now fix it!

  • Enter the boot CD and run aswMBR.exe
  • Click Scan
  • On completion of the scan, click the FIXMBR button
  • There is a slight pause after clicking the 'Fix' button.
  • Wait for the tool to report 'Infection fixed successfully', now reboot the machine.
  • Rebooting the machine prematurely, before seeing this line will result in an incomplete fix.


Note:After the 'Infection fixed successfully' message appears, the machine may became unresponsive. You may have to do a hard boot of your machine. That may be a side effect from the fix. All will be well after the reboot.

  • Save the log as before and post in your next reply.



Restart the computer and tell me how it went.

#109 CoNtRoLlEr57706

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Posted 03 June 2012 - 11:48 AM

Hello!
when i did the FIXMBR it gave me a warning that the system needed to re-start so i clicked yes.

and

instead of infection fixed it said the boot record was fixed is this the same?

#110 CompCav

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Posted 03 June 2012 - 11:49 AM

Yes so try to boot up normally and please note in your next reply details of the startup and the log following the fix!

#111 CoNtRoLlEr57706

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Posted 03 June 2012 - 12:00 PM

here is what it says
Disk 0 mbr restored successfully
verifying

then

the machine must be restarted to finish the cleanup.
please close all applications and click [yes] to continue.

i click yes

after clicking yes the computer restarts back to ReaTogo
gonna shut down ReaTogo and attempt to boot normal

#112 CoNtRoLlEr57706

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Posted 03 June 2012 - 12:23 PM

when i plug the flash drive in the working computer this is no log

attempting to boot normal

power button
Toshiba page with F2 and F12 option

black screen white cursor

#113 CoNtRoLlEr57706

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Posted 03 June 2012 - 12:24 PM

there is no log*

#114 CompCav

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Posted 03 June 2012 - 01:41 PM

We need to check to see that the fix worked:


  • Enter the boot CD and run aswMBR.exe (as you ran it before like FRST and ListParts)
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your flash drive and post it in your next reply.
  • There will also be another new file on your flash drive named mbr.dat
  • Please zip mbr.dat to mbr.zip and attach it to your next post also.

#115 CoNtRoLlEr57706

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Posted 06 June 2012 - 12:21 AM

Should be able to do it tomorrow! Thanks!

#116 CompCav

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Posted 06 June 2012 - 06:22 AM

No problem, thanks for the update.

#117 CoNtRoLlEr57706

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Posted 06 June 2012 - 05:06 PM

Here it is thank you again for your patience

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-06-07 14:01:38
-----------------------------
14:01:38.609 OS Version: Windows 5.1.2600
14:01:38.609 Number of processors: 1 586 0x1C02
14:01:38.625 ComputerName: REATOGO UserName: SYSTEM
14:01:40.343 Initialze error 0
14:01:49.203 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
14:01:49.218 Disk 0 Vendor: TOSHIBA_ FG01 Size: 152627MB BusType: 3
14:01:49.234 Disk 0 MBR read successfully
14:01:49.250 Disk 0 MBR scan
14:01:49.265 Disk 0 TDL4@MBR code has been found
14:01:49.281 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 143008 MB offset 63
14:01:49.656 Disk 0 Partition 2 00 0C FAT32 LBA MSDOS5.0 9617 MB offset 292881015
14:01:49.671 Disk 0 MBR [TDL4] **ROOTKIT**
14:01:49.718 Disk 0 scanning X:\i386\system32\drivers
14:01:49.734 Service scanning
14:01:50.359 Modules scanning
14:01:51.109 Disk 0 trace - called modules:
14:01:51.140 ntoskrnl.exe CLASSPNP.SYS disk.sys iastor78.SY_ halaacpi.dll
14:01:51.156 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86944030]
14:01:52.187 3 CLASSPNP.SYS[f75d605b] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x872cf030]
14:01:52.234 Scan finished successfully
14:02:29.828 Disk 0 MBR has been saved successfully to "E:\MBR.dat"
14:02:29.906 The log file has been saved successfully to "E:\aswMBR.txt"

Attached File(s)

  • Attached File  MBR.zip (529bytes)
    Number of downloads: 5

#118 CompCav

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  • Joined: 24-January 11

Posted 07 June 2012 - 05:19 AM

  • Enter the boot CD and run aswMBR.exe
  • Click Scan
  • On completion of the scan, click the FIX button
  • There is a slight pause after clicking the 'Fix' button.
  • Wait for the tool to report 'Infection fixed successfully', now reboot the machine.
  • Rebooting the machine prematurely, before seeing this line will result in an incomplete fix.


Note:After the 'Infection fixed successfully' message appears, the machine may became unresponsive. You may have to do a hard boot of your machine. That may be a side effect from the fix. All will be well after the reboot.

  • Save the log as before and post in your next reply.



Remove the CD and restart the computer in Normal mode and tell me how it went.

#119 CoNtRoLlEr57706

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  • Joined: 16-May 12

Posted 07 June 2012 - 07:32 PM

i does not give me the option to run the Fix only the FixMBR

#120 CompCav

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  • Joined: 24-January 11

Posted 07 June 2012 - 10:04 PM

  • Enter the boot CD again and on the desktop you will see an icon for MBRFix
  • Double click the MBRFix icon
  • In the box that opens, type the following and press enter:

MBRFix /drive 0 fixmbr /yes (Make sure you leave a single space between the x and / as well as between the e and 0, 0 and f, and r and /)

  • Accept any warnings
  • Shut down and remove the CD
  • Reboot to normal windows and let me know how the computer is behaving

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