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Internet constantly disconnects randomly and when my phone rings


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#1
elzzup

elzzup

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Iím not that good with tech stuff but I have 3 computers that all connect to my modem/router, up until now everything was fine no problems at all. But recently my internet has been disconnecting whenever my home phone rang which was really annoying (that problem has still not been fixed). Now along with that my internet has just been dropping out constantly...at first it was for about 10 seconds, now itís been last anywhere from 10 minutes to 3 hours. I changed the filter with another one I found lying around my house so unless that filter is broken itís not the filters problem. Really need this problem fixed...if it helps my modem has a light for the internet so whenever my internet dies the light is either off or orange and its green when my internet is working which is rarely now. Help would be very much appreciated
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#2
phillpower2

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:welcome: elzzup
Don`t know where in the world you are or who your line provider is but I suggest that you get the line tested by them.
If you can try setting up the modem/router somewhere else such as at a friends house etc.
Couple of things that you can do meanwhile 1: flush the DNS cache, how to below;
1. Click the Microsoft Vista/7 Start logo in the bottom left corner of the screen
2. Click All Programs
3. Click Accessories
4. RIGHT-click on Command Prompt
5. Select Run As Administrator
6. In the command window type the following and then press enter: ipconfig /flushdns
7. You will see the following confirmation:

Windows IP Configuration Successfully flushed the DNS Resolver Cache.

2: Run the Microsoft Internet Connectivity Evaluation Tool http://www.microsoft...gd/default.mspx

Hope this helps and let us know how you get on.
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#3
Neil Jones

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If it's internet over a telephone line this behaviour is almost always caused by a faulty filter OR a filter that should be somewhere but isn't.
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