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Computer constantly sounds like it's loading something


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#16
rshaffer61

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Did you run the quick or the advanced?
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#17
samboo1

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Advanced!
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#18
rshaffer61

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OK so it is showing good then.
One more piece of hardware to check now.

A If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...


1. Download - Pre-Compiled Bootable ISO (.zip). If you prefer to use the USB version then use this link USB KEY
2. Unzip downloaded /memtest86+-4.20.iso.zip file.
3. Inside, you'll find /memtest86+-4.20.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-4.20.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#19
samboo1

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Ok, well I did the memtest rather than checking RAM as I haven't a clue how to do that. I don't know how many sticks of RAM I have installed, and don't even know where they are.

I did the memtest, did 5 passes and it didn't find any errors! Not sure whether to be glad everything is working or not!
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#20
rshaffer61

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Actually that is good news because your hardware is showing good. .
Now lets try a experiment and see if it happens in Safe Mode.
Reboot the system and immediately start tapping F8.
When the Advance Boot Options window shows up make sure Safe Mode is highlighted and then click Enter. Does the system react properly for you?
If so we may be dealing with a software, driver or service issue that is constantly accessing your hard drive.
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#21
samboo1

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So I did this and it seems to be working fine. Wouldn't let me log into my guest account, only the admin account (is that normal?), just said 'windows could not connect to sens service', but apart from that it was fine, albeit extremely slow.

Oh by the way, just so you know I'm not ignoring the thread, I won't be able to reply to anything until Tuesday now!

Edited by samboo1, 27 May 2012 - 01:53 AM.

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#22
rshaffer61

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Not a problem with waiting till Tuesday. Next I want to check the Startup Services to see if any of them are the root of the issue.




Lets see what you have in your startup services area

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Services
Click on the Hide All Microsoft Services
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#23
samboo1

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I've done this, and system has started up just exactly the same. I've not noticed any increase in speed, or anything. Does this mean I have a startup problem then, because it has booted up normally?
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#24
rshaffer61

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Then lets look at the Startup then.




Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#25
samboo1

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Ok so done this. Boot up was normal and everything, but my computer actually seems slower if that is possible?!

Should I be reticking anything that I've unticked in the past two posts?
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#26
rshaffer61

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Did you click one thing back on at a time in the services area per post 22?

That should have been done before you started with the startup stuff.
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#27
samboo1

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Ok sorry didn't realise that should have been done first. What am I looking out for when I recheck the items?
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#28
rshaffer61

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Since the services part did not stop the issue then it is safe to say it is not that is what is causing the issue.
That is why I posted the next set of instructions to look at the startup part to see if it was a program that is causing it.
First though you have to return the system back to the original state before turning off the services before doing the startup steps. That way we are dealing with one variable at a time.
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#29
samboo1

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Sorry for the delay. I have returned the system variables back, and just done the start up steps. System boots fine, it is just like it normally is. Does this mean anything?
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#30
rshaffer61

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Then the constant loading sound has stopped with the startup list in msconfig unchecked?
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