computer starts on blue screen and reboots all the time
Posted 15 June 2012 - 07:24 PM
Posted 16 June 2012 - 04:26 AM
Posted 16 June 2012 - 06:42 AM
Transfer it to the computer we're working on and run it from there. After following some prompts, it should eventually scan for the needed drivers to install. I'm not sure how effective it would be without the Internet but it's worth a try.
Note: If the program fails to install because of a missing .NET Framework, then please download and install the following on the computer we're working on: http://download.micr...5a/dotnetfx.exe
Posted 16 June 2012 - 08:56 AM
I am not able to run ThinkVantage without internet, and also the computer will not access the USB contents when i plug the device in. It doesn't detect a new device connection.
What shall i do in this case?
Posted 16 June 2012 - 09:16 AM
I'll run ThinkVantage on my computer right now to see if there's an option to scan the hard drive itself rather than online.
Posted 16 June 2012 - 09:25 AM
I can see the file C: DRIVERS / WIN but there is not a folder called display. There I see the folders ACCON, ETHERNET, PMDriver, UNAV, UNAVUTIL, WLANINT, WLLANATH.
Can you check the WLANINT folder and the WLLANATH folder for me and see if there's some Setup file that could run in each one?
Posted 16 June 2012 - 09:38 AM
Is it possible to run it from USB using Reatogo?
I believe i have this ThinkVantage files on D:, i ran a search but didn't manage to execute these files from D:
Posted 16 June 2012 - 09:44 AM
But anyway, as you said, it does indeed require Internet connection. So looks like we're going to have to do things manually at first. We'll start with the chipset support drivers.
Download the following two setup files and transfer them to the laptop using Reatogo. But please do not run them until I tell you to.
Posted 16 June 2012 - 10:39 AM
Once you're back into Windows, double-click OTL.exe and click Quick Scan. Once it's done scanning, it should give you two logs. OTL.txt and Extras.txt
Please be sure to paste both logs here in your next reply.
Now do the following:
Run oss608ww.exe and follow the prompts. After clicking Finish, go to C:\DRIVERS\WIN\INTELINF and run infinst_autol.exe
When it's done doing its thing, restart the computer.
Run g1ic08ww.exe. This one is easier to follow. Just follow the prompts and let it do what it has to do. And restart when it's done.
Tell me if this fixes the USB issue or not. Do keep in mind that any USB device you connect to the computer the first time after the the boot issue being resolved will be considered a new device so it may take a couple of minutes for Windows to configure its settings for the USB device when it's loading up for the first time.
Posted 16 June 2012 - 11:36 AM
After running oss608ww.exe and g1ic08ww.exe, seems like it still doesn't detect the USB... i will switch off and on again to try once again, but in the meantime i am sending the files OTL.txt and Extras.txt attached.
Posted 16 June 2012 - 11:54 AM
But i tried 3 different USB's and the computer detected each of them... for each different USB connected the computer goes through the process of asking to set up... but at least it does recognise them.
Not bad !!
Posted 16 June 2012 - 07:16 PM
Hopefully, they should now each run automatically afterwards. Next reply soon.
Posted 16 June 2012 - 07:32 PM
And empty the Rubbish Bin.
Do you have an Ethernet cable that connects to the Internet at home? It would be good to temporarily have your laptop connected via the Ethernet cable so you could run the ThinkVantage program with Internet connection.
You just need to download the following Ethernet driver setup file: http://download.leno...es/7kra26ww.exe
Download and transfer to the laptop, but don't run it just yet.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users