[ZUGtastic]

Hey guys needing some help here. Been having BSOD for a few days now. Thought I had it narrowed down to Nvidia driver. Got that updated, seems to be running a little better or longer should I say. Other errors have been 0x124, 0x7F, 0xD1 but my last couple BSOD have been 0x50 and tcpip.sys

I not for sure on where & how to find the logs you guys can analyze.

I am running a Dell Inspiron 531 desktop with Vista SP2 32-bit
AMD Athlon 64 X2 Dual Core Processor 5600+ 2.81 GHz
2GB Ram

[rshaffer61]

Hello ZUGtastic.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
  
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
  
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
  
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.
  
• If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?

• If a name brand system then what brand, make and model is the system?
  
• If custom built then what brand, make and model is the motherboard
  
• Total memory installed
  
• Total hard drive capacity and free space
  
• What steps have you taken so far to resolve the issue

Below is a list of what each of your error codes mean.

Quote

0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online MSDN article.)
Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

Quote

0x0000007F: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.

Quote

0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
(Click to consult the online Win XP Resource Kit article.)
The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

Quote

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

In easy terms it means we have a lot of work ahead to find the culprit. First step is to check the memory by doing the following.




A If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...


1. Download - Pre-Compiled Bootable ISO (.zip). If you prefer to use the USB version then use this link USB KEY
2. Unzip downloaded /memtest86+-4.20.iso.zip file.
3. Inside, you'll find /memtest86+-4.20.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:



8. Locate memtest86+-4.20.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:



10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.

The running program will look something like this depending on the size and number of ram modules installed:




It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.



The following image is the test results area:



The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

[ZUGtastic]

Dell Inspiron 531 desktop with Vista SP2 32-bit
AMD Athlon 64 X2 Dual Core Processor 5600+ 2.81 GHz
2GB Ram 185GB free of 288GB

Really haven't done much other than some research. I did update the Nvidia to the most recent update. I turned off auto restart so that I could get snap shots of the BSOD.

I have a 2 1G ram sticks so I will try removing one & restarting. When I do that what am I looking for? Whether it restarts or not?


I dont think I've had a 0x124 since I got the Nvidia update. My latest error was 0xA and that was right after I had my first post.

[rshaffer61]

Try the option A by removing the one stick and running with only one. If no problems then exchange the modules and try again. If still no problem then run the software test on both modules installed and then let me know if it finds anything.

[ZUGtastic]

Ill start here first
Last night went into my device manager

view > show hidden devices > non plug & play drivers
had yellow exclamation points next to
- Kernel Mode Driver Frameworks Services
- SBRE

then had a couple more BSOD
0xFC
0x8E
restarted after each one of those

then had a 0xD1 with tcpip.sys I gave up for the night after that


SO far this morning I've had one 0x8E

I took mem stick #2 out left #1 in. Got logged in and the screen stayed black although I could move my mouse cursor. After about 5 min I shut it off. Switched them out, restarted and got logged in and everything ran fine. Switched them back out, restarted again this time everything worked fine.


Looks like I need to go get some blank disc before I can do the check so when I get that done I let you know

[ZUGtastic]

still havent gotten around to the test, it stayed running for over 24 hr no issues. So I put the side back on and put it back in the cabinet. My daughter played a game and it BSOD again & again & again, I didnt mess with it over the weekend. I just turned it back on and got a couple more. (0xD1 and nvlddmkm.sys) so I took the pc out of the cabinet and took the side back off.

How much could heat be affected this?

[rshaffer61]

Heat could be a big factor.
Lets see what it looks like.
You may want to run this out of the cabinet and then run it again when it is in the cabinet to get a comparison.

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
  
• Now go to Start and then to All Programs
  
• Scroll to Accessories and then click on Paint
  
• In the Empty White Area click and hold the CTRL key and then click the V
  
• Go to the File option at the top and click on Save as
  
• Save as file type JPEG and save it to your Desktop
  
• Attach it to your next reply

[ZUGtastic]

ok lets try this again..........BSOD about 10 minutes after I put it back in the cabinet 0xD1, 7F, 8E

I also went into my device manager Non-Plug & played and uninstalled the SBRE which I read was Sunbelt Software and was not working properly anyway (I used Vipre at one time)

here are my speed fan results

1st one is Out of of Cabinet, side off

2nd is back in cabinet, side off

3rd is start up after a couple hours off, out & open.

Attached thumbnail(s)

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[rshaffer61]

Yeah you have a heating issue for sure.

[rshaffer61]

Have you cleaned the inside of the case out especially on the fans. Your video card seems to be running hot also so if it has a fan on it check that one also. Do you have a can of compressed air to use?

[ZUGtastic]

I just blew it out again. I cleaned the fan in the middle last week, was pretty packed full of dust.

Is the video card on bottom with the fan underneath? I just blew that out....taste like kool-aid looks to be running cooler.

Attached thumbnail(s)

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[rshaffer61]

Yeah that is the video card from what I can see.
Please do the following for me also.


Please download and run Hardware Monitor
Installation (setup version only)
HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed.
The program handles the most common sensor chips, like ITE® IT87 series, most Winbond® ICs, and others. In addition, it can read modern CPUs on-die core thermal sensors, as well has hard drives temperature via S.M.A.R.T, and video card GPU temperature.
Get a screenshot of the sensor window for me please.

[ZUGtastic]

here ya go

Attached thumbnail(s)

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[rshaffer61]

Yeah it looks like the video may be running a little high. Might double check that fan to be sure.

[ZUGtastic]

I assume your talking about this one??? Its running

Attached thumbnail(s)

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