First off, I'm trying to help my girlfriend with her netbook but as I'm overseas, I may not have all the information available at all times but hopefully it will still be alright.
So she tried turning on her computer after about a week of not using it and got the BSOD. We can't boot into any safe modes either. We tried booting into the last known good configuration and it gave us 3 options: Recovery console, a "Do not pick this" debugging option, and Win XP Home edition. So from this, I'm assuming that the recovery console is installed onto the C: drive? Regardless, when we try to select recovery console, it gives us a "disk read error." We've since tried to make a USB recovery console because her netbook doesn't have a CD-rom drive but as we also don't have a Win XP cd, it hasn't been working. From somewhere else on these forums, there was an ISO image of just the XP recovery console but that doesn't seem to work with the programs that we've been trying to use to make a bootable USB.
At this point, I'm basically stumped. We went into the BIOS and it seems like it gives the model name of the HDD (Toshiba something or other) still so I'm hoping that means the HDD itself isn't physically dead. However, from looking online, it seems the next step is to somehow get recovery console to run and do a checkdisk and I have no clue how to do that without an XP cd.
So I figured I would ask on here to see if anyone has any idea about how we can either get a working recovery console to boot from USB without an XP cd (still working on acquiring one through friends but not looking good right now) or if anyone knows another method to perhaps get her computer working again.
Lastly, if it is truly impossible, she would like to salvage some files from the HDD. I don't know much but again from online research, is the only method to remove the HDD and attach it via an IDE/SATA to USB external case to another computer? If so, how do I tell if her HDD is IDE or SATA? Also, please note that while I throw all these technically sounding words out, I have no real idea what I'm talking about haha. I simply read online that I need to differentiate between these two before we invest in one of those HDD to USB converters. Where would people suggest we pick one up (for cheap hopefully)?
Thank you all so much for reading this!
Model: ACER aspire one
OS: Win XP (I'm thinking at least SP2)
HDD: Toshiba something or other