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What do you guys think of Computer Store Staff?

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I'm just wondering about your experiences, have you had good experiences with asking questions to Computer store staff (I.e. the guys at Tiger Direct or Canada Computers). Generally I find most staff to be pleasant and welcoming when looking for parts, I have had run ins with staff whose replies are generally condescending (the horror when asking a simple question). What about you guys? Especially those you haven't had that much experience with computer hardware, what do you think?
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When it comes to hardware issues, they're the guys to go to mainly.

But a lot of them tend to be clueless when it comes to certain software troubleshooting issues and extremely difficult malware removal procedures, so a format is often the route they go without attempting any other more convenient solutions beforehand. This is where free services and help from forums like GeeksToGo come in handy.
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i was once in a shop and there was an older guy who was after a bog standard router and he was getting the hard sell to buy a really expensive one its just coz he caught my eye in the shop and i told him that for what he wanted a cheaper one would do him no harm i hate to see people taking advantage
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