[tom_beach22]

antivirus gold has but spyware on my pc and i cant get rid of it. there is a black screen instead of my desktop background with some writing adn a couple of likes if i click i got to the website. please help me!!!

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Hello and welcome to Geeks to Go! I'm kool808 and I will be helping you today.

Can you uninstall Anti Virus Gold from the Add/Remove Programs?

• Please download Spybot Search & Destroy and AdAware.
  Follow all the instructions on this website to run a scan with both of these softwares.
  
• Please Download CoolWebShredder , Extract it & run the program. Click the Check for Updates, download if there is available. Click Fix ->.
  
• Download and install Cleanup, then run.

Even the best antispyware programs are only able to remove about 70% of infections. Also, the line between spyware and trojans is getting blurred. You can never be too careful with these, I recommend at least one online scan.

Now, REBOOT in Normal Mode and have an On-line scan at this sites: Trend Micro or Panda Scan.

REBOOT.
Then we'll need you to use a free diagnostic tool HijackThis and post a log as a new topic in the HijackThis Forum. It will get a better response there from the people most qualified to analyze logs.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[kool808]

Hello and welcome to Geeks to Go! I'm kool808 and I will be helping you today.

Can you uninstall Anti Virus Gold from the Add/Remove Programs?

• Please download Spybot Search & Destroy and AdAware.
  Follow all the instructions on this website to run a scan with both of these softwares.
  
• Please Download CoolWebShredder , Extract it & run the program. Click the Check for Updates, download if there is available. Click Fix ->.
  
• Download and install Cleanup, then run.

Even the best antispyware programs are only able to remove about 70% of infections. Also, the line between spyware and trojans is getting blurred. You can never be too careful with these, I recommend at least one online scan.

Now, REBOOT in Normal Mode and have an On-line scan at this sites: Trend Micro or Panda Scan.

REBOOT.
Then we'll need you to use a free diagnostic tool HijackThis and post a log as a new topic in the HijackThis Forum. It will get a better response there from the people most qualified to analyze logs.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[mohsin]

thnx a lot man helped me too .. great reply