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Computer won't boot normally and BAD_POOL_CALLER plus other BSODs


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#1
sandals

sandals

    Member

  • Member
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  • 14 posts
I don't know what happened. After rebooting normally the computer started up with BSODs and now it won't boot up normally (I'm typing/sending this while in Safe Mode with Networking currently). I'm not sure what to do right now. I could really use some help, bros.

Here are the dump files
http://www.2shared.c...2oCT/Dumps.html

Edited by sandals, 03 June 2012 - 02:19 PM.

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#2
rshaffer61

rshaffer61

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  • 34,114 posts
Hello Sandals.... Welcome to
GeeksToGo, :thumbsup:
:ph34r: :yes:

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
  • Please understand we are all volunteers and we are not here all the time.
  • Sometimes it may be a extended amount of time to get back to you. If it has been
    more then 3 days please shoot me a PM and I will try to get back to you quickly
    then.
  • Please do the following and supply the requested information as needed. If you
    don't understand my instructions please ask and I will try to explain them
    clearer for you.
  • Do not attempt any steps unless instructed or ask before to
    make sure they will not cause any further issues.
  • If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.


Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
  • If a name brand system then what brand, make and model is the system?
  • If custom built then what brand, make and model is the motherboard
  • Total memory installed
  • Total hard drive capacity and free space
  • What steps have you taken so far to resolve the issue


Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program






Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

http://www.resplendence.com/downloads
  • 0

#3
sandals

sandals

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  • Topic Starter
  • Member
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  • 14 posts
It's a Dell Dimension 4700

==================================================
Dump File : Mini060312-01.dmp
Crash Time : 6/3/2012 12:10:46 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x51520871
Parameter 4 : 0x804e13eb
Caused By Driver : ati2mtag.sys
Caused By Address : ati2mtag.sys+139924
File Description : ATI Radeon WindowsNT Miniport Driver
Product Name : ATI Radeon WindowsNT Miniport Driver
Company : ATI Technologies Inc.
File Version : 6.14.10.6601
Processor : 32-bit
Crash Address : ntoskrnl.exe+606c2
Stack Address 1 : ntoskrnl.exe+7afc5
Stack Address 2 : ntoskrnl.exe+7a3e3
Stack Address 3 : ati2mtag.sys+b2012
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini060312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052312-02.dmp
Crash Time : 5/23/2012 6:52:47 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8055159a
Parameter 3 : 0xec7b8b5c
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7a59a
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+7a59a
Stack Address 1 : ntoskrnl.exe+96459
Stack Address 2 : ntoskrnl.exe+965b4
Stack Address 3 : ntoskrnl.exe+a7993
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052312-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052312-01.dmp
Crash Time : 5/23/2012 5:49:55 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001902fe
Parameter 2 : 0xf89d2a80
Parameter 3 : 0xf89d277c
Parameter 4 : 0x804fc235
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+dff0
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : ntoskrnl.exe+606c2
Stack Address 1 : Ntfs.sys+dff0
Stack Address 2 : Ntfs.sys+5589e
Stack Address 3 : ntoskrnl.exe+b3d5
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052212-01.dmp
Crash Time : 5/22/2012 4:32:50 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfffffffc
Parameter 2 : 0x00000000
Parameter 3 : 0x80551211
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+606c2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+606c2
Stack Address 1 : ntoskrnl.exe+52198
Stack Address 2 : ntoskrnl.exe+9956
Stack Address 3 : ntoskrnl.exe+7a211
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052212-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052112-03.dmp
Crash Time : 5/21/2012 7:27:27 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805515a1
Parameter 3 : 0xec727b1c
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7a5a1
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+7a5a1
Stack Address 1 : ntoskrnl.exe+96459
Stack Address 2 : ntoskrnl.exe+965b4
Stack Address 3 : ntoskrnl.exe+a7993
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052112-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052112-02.dmp
Crash Time : 5/21/2012 4:26:21 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x84040eb8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xfc4e2f03
Caused By Driver : mfefirek.sys
Caused By Address : mfefirek.sys+3a642
File Description : McAfee Core Firewall Engine Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.4.0.503
Processor : 32-bit
Crash Address : ntoskrnl.exe+9abe
Stack Address 1 :
Stack Address 2 : mfefirek.sys+34582
Stack Address 3 : mfefirek.sys+34c5d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052112-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052112-01.dmp
Crash Time : 5/21/2012 1:22:40 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x0000001c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8054059d
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+9abe
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+9abe
Stack Address 1 : ntoskrnl.exe+6959d
Stack Address 2 : ntoskrnl.exe+5310a
Stack Address 3 : ntoskrnl.exe+1a333
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052112-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052012-04.dmp
Crash Time : 5/20/2012 10:52:14 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x0000001c
Parameter 3 : 0x00000001
Parameter 4 : 0x804e1c18
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+6e030
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.4.0.503
Processor : 32-bit
Crash Address : ntoskrnl.exe+9abe
Stack Address 1 : ntoskrnl.exe+ac18
Stack Address 2 : ntoskrnl.exe+4e2f
Stack Address 3 : Ntfs.sys+27e7c
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052012-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052012-03.dmp
Crash Time : 5/20/2012 3:35:50 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x805512e0
Caused By Driver : mfefirek.sys
Caused By Address : mfefirek.sys+360da
File Description : McAfee Core Firewall Engine Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.4.0.503
Processor : 32-bit
Crash Address : ntoskrnl.exe+9abe
Stack Address 1 : ntoskrnl.exe+7a2e0
Stack Address 2 : mfefirek.sys+2e8c2
Stack Address 3 : mfefirek.sys+3f1d9
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052012-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052012-02.dmp
Crash Time : 5/20/2012 2:41:58 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00002000
Parameter 3 : 0xeb9a5ce0
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052012-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini052012-01.dmp
Crash Time : 5/20/2012 4:25:48 AM
Bug Check String : REGISTRY_ERROR
Bug Check Code : 0x00000051
Parameter 1 : 0x00000004
Parameter 2 : 0x00000001
Parameter 3 : 0xe13d6aa8
Parameter 4 : 0x00035510
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+606c2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+606c2
Stack Address 1 : ntoskrnl.exe+1412d7
Stack Address 2 : ntoskrnl.exe+bcf52
Stack Address 3 : ntoskrnl.exe+bc51b
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052012-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051912-02.dmp
Crash Time : 5/19/2012 5:01:12 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf8f891c
Parameter 3 : 0xebc97b30
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+6a1dc
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : win32k.sys+f891c
Stack Address 1 : win32k.sys+6a1dc
Stack Address 2 : win32k.sys+6a131
Stack Address 3 : win32k.sys+6aebe
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051912-01.dmp
Crash Time : 5/19/2012 2:27:23 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x835ce5d8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x804ebc04
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+9abe
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+9abe
Stack Address 1 : ntoskrnl.exe+14c04
Stack Address 2 : ntoskrnl.exe+136f3
Stack Address 3 : ntoskrnl.exe+12e09
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051912-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051812-03.dmp
Crash Time : 5/18/2012 7:48:28 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x804dadf8
Parameter 3 : 0xec5c09e8
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+98f48
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+3df8
Stack Address 1 : win32k.sys+98f48
Stack Address 2 : win32k.sys+98a8f
Stack Address 3 : win32k.sys+9c81
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051812-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051812-02.dmp
Crash Time : 5/18/2012 7:46:18 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbf8046e2
Parameter 3 : 0xf7322050
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+4c4e
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : win32k.sys+46e2
Stack Address 1 : win32k.sys+4c05
Stack Address 2 : win32k.sys+10adf
Stack Address 3 : win32k.sys+1023a
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051812-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051812-01.dmp
Crash Time : 5/18/2012 7:13:40 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805936b7
Parameter 3 : 0xb7facbd4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+bc6b7
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+bc6b7
Stack Address 1 : ntoskrnl.exe+bc6dd
Stack Address 2 : ntoskrnl.exe+bc672
Stack Address 3 : ntoskrnl.exe+bc6fd
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051812-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051712-05.dmp
Crash Time : 5/17/2012 5:23:07 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x89f9bc98
Parameter 2 : 0x00000000
Parameter 3 : 0x804edfa5
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+606c2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+606c2
Stack Address 1 : ntoskrnl.exe+52198
Stack Address 2 : ntoskrnl.exe+9956
Stack Address 3 : ntoskrnl.exe+16fa5
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051712-04.dmp
Crash Time : 5/17/2012 5:05:06 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x0000001c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8054059d
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+5405
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+9abe
Stack Address 1 : ntoskrnl.exe+6959d
Stack Address 2 : ntoskrnl.exe+5310a
Stack Address 3 : ntoskrnl.exe+1a333
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051712-03.dmp
Crash Time : 5/17/2012 4:01:30 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x80551320
Parameter 3 : 0xec06daac
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+2a05
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+7a320
Stack Address 1 : win32k.sys+2a05
Stack Address 2 : win32k.sys+3a731
Stack Address 3 : win32k.sys+c7386
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051712-02.dmp
Crash Time : 5/17/2012 2:28:32 AM
Bug Check String : DEREF_UNKNOWN_LOGON_SESSION
Bug Check Code : 0x00000046
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+606c2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+606c2
Stack Address 1 : ntoskrnl.exe+136770
Stack Address 2 : ntoskrnl.exe+a781b
Stack Address 3 : ntoskrnl.exe+9673d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051712-01.dmp
Crash Time : 5/17/2012 2:25:46 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805e4f32
Parameter 3 : 0xf7ad1b24
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+10df32
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+10df32
Stack Address 1 : ntoskrnl.exe+98831
Stack Address 2 : ntoskrnl.exe+98984
Stack Address 3 : ntoskrnl.exe+b7c36
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051712-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051612-03.dmp
Crash Time : 5/16/2012 10:19:51 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8056f910
Parameter 3 : 0xeb8cac7c
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+98910
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+98910
Stack Address 1 : ntoskrnl.exe+988aa
Stack Address 2 : ntoskrnl.exe+988f4
Stack Address 3 : ntoskrnl.exe+699f
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051612-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051612-02.dmp
Crash Time : 5/16/2012 10:07:44 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0xff1cad20
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8055196d
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+575b
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : ntoskrnl.exe+9abe
Stack Address 1 : ntoskrnl.exe+7a96d
Stack Address 2 : ntoskrnl.exe+7aac7
Stack Address 3 : ntoskrnl.exe+1406a
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051612-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051612-01.dmp
Crash Time : 5/16/2012 10:04:26 PM
Bug Check String :
Bug Check Code : 0xc0000135
Parameter 1 : 0xe208b400
Parameter 2 : 0xe1ecc008
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+606c2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6206 (xpsp_sp3_gdr.120411-1615)
Processor : 32-bit
Crash Address : ntoskrnl.exe+606c2
Stack Address 1 : ntoskrnl.exe+15bfeb
Stack Address 2 : ntoskrnl.exe+19d543
Stack Address 3 : ntoskrnl.exe+13bbc1
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051612-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051312-01.dmp
Crash Time : 5/13/2012 3:36:39 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0xbf23ed40
Parameter 3 : 0xef0b1580
Parameter 4 : 0x00000000
Caused By Driver : ati3duag.dll
Caused By Address : ati3duag.dll+11a121
File Description : ati3duag.dll
Product Name : ATI Technologies Inc. Radeon DirectX Universal Driver
Company : ATI Technologies Inc.
File Version : 6.14.10.0384
Processor : 32-bit
Crash Address : ati3duag.dll+12ad40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini051212-01.dmp
Crash Time : 5/12/2012 3:34:45 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0xef21464f
Parameter 3 : 0xebbf7a20
Parameter 4 : 0x00000000
Caused By Driver : mfehidk.sys
Caused By Address : mfehidk.sys+6f70
File Description : McAfee Link Driver
Product Name : SYSCORE
Company : McAfee, Inc.
File Version : SYSCORE.14.4.0.503
Processor : 32-bit
Crash Address : mfeapfk.sys+164f
Stack Address 1 : mfehidk.sys+6f70
Stack Address 2 : mfehidk.sys+79bd
Stack Address 3 : mfehidk.sys+4dd80
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051212-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini111511-01.dmp
Crash Time : 11/15/2011 7:57:59 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb9d211eb
Parameter 3 : 0xf8a67c60
Parameter 4 : 0xf8a6795c
Caused By Driver : mfehidk01.sys
Caused By Address : mfehidk01.sys+76ff
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : mfehidk01.sys+3d1eb
Stack Address 1 : mfehidk01.sys+76ff
Stack Address 2 : ntoskrnl.exe+96f51
Stack Address 3 : ntoskrnl.exe+b3d5
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini111511-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================


I can't run whocrashed because "error downloading required debugging package. Make sure you are connected to the internet.". Remember, I'm still in safe mode with networking so that might have something to do with it.
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#4
rshaffer61

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OK no problem and looking through your log the eorrors are all over the place on it.
Some of them are for the OS, A ATI video driver, McAfee and your Firewall. Just to many to be random. This may take some work to run it down but I'm going to start with a couple of things. Run these in order and post the results of each as they finish.



Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Reboot after your done running chkdsk /r...
then Go to Start...Run and type: eventvwr.msc press Enter
When Event Viewer opens, click on Applications... then scroll down to Winlogon and double-click on it. This is the log created after running Checkdisk...copy and paste the log back here


We will advise after studying the log.



Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software

Thanks to Broni for the instructions



A If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...


1. Download - Pre-Compiled Bootable ISO (.zip). If you prefer to use the USB version then use this link USB KEY
2. Unzip downloaded /memtest86+-4.20.iso.zip file.
3. Inside, you'll find /memtest86+-4.20.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-4.20.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#5
sandals

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I guess this is going to take a while but ok...
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#6
rshaffer61

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Yep since there is no clear cut error code we have to look at all the options till we find the common denominator in all this.
Also along with the above I would like to see you temps and voltages so please do the below if you would please.

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.
  • It is normally the key above your number pad between the F12 key and the Scroll Lock key
  • Now go to Start and then to All Programs
  • Scroll to Accessories and then click on Paint
  • In the Empty White Area click and hold the CTRL key and then click the V
  • Go to the File option at the top and click on Save as
  • Save as file type JPEG and save it to your Desktop
  • Attach it to your next reply

Posted Image
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#7
sandals

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Checking file system on C:
The type of the file system is NTFS.
Unable to locate the file name attribute of index entry 355ZKH3⁂.txt
of index $I30 with parent 0x8465 in file 0x357cd.
Deleting index entry 355ZKH3⁂.txt in index $I30 of file 33893.
Cleaning up minor inconsistencies on the drive.
CHKDSK is recovering lost files.
Recovering orphaned file 355ZKH3B.txt (219085) into directory file 33893.
Cleaning up 422 unused index entries from index $SII of file 0x9.
Cleaning up 422 unused index entries from index $SDH of file 0x9.
Cleaning up 422 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

152513077 KB total disk space.
142315684 KB in 280140 files.
130760 KB in 20197 indexes.
0 KB in bad sectors.
627737 KB in use by the system.
65536 KB occupied by the log file.
9438896 KB available on disk.

4096 bytes in each allocation unit.
38128269 total allocation units on disk.
2359724 allocation units available on disk.

Internal Info:
60 19 06 00 3d 95 04 00 51 36 07 00 00 00 00 00 `...=...Q6......
e0 14 00 00 04 00 00 00 21 03 00 00 00 00 00 00 ........!.......
6a f8 fd 1c 00 00 00 00 b0 2f c8 06 01 00 00 00 j......../......
9a f0 55 38 00 00 00 00 40 9c 1d 21 12 00 00 00 ..U8....@..!....
cc 73 f0 7e 00 00 00 00 32 d3 13 05 14 00 00 00 .s.~....2.......
b0 4c 5f b2 00 00 00 00 98 38 07 00 4c 46 04 00 .L_......8..LF..
00 00 00 00 00 90 42 ee 21 00 00 00 e5 4e 00 00 ......B.!....N..

Windows has finished checking your disk.
Please wait while your computer restarts.
Checking file system on C:
The type of the file system is NTFS.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
Windows has checked the file system and found no problems.

152513077 KB total disk space.
142315736 KB in 280141 files.
130760 KB in 20197 indexes.
0 KB in bad sectors.
627737 KB in use by the system.
65536 KB occupied by the log file.
9438844 KB available on disk.

4096 bytes in each allocation unit.
38128269 total allocation units on disk.
2359711 allocation units available on disk.

Internal Info:
60 19 06 00 3e 95 04 00 52 36 07 00 00 00 00 00 `...>...R6......
e0 14 00 00 04 00 00 00 7b 01 00 00 00 00 00 00 ........{.......
34 93 39 1d 00 00 00 00 36 11 07 06 01 00 00 00 4.9.....6.......
7a 53 a1 31 00 00 00 00 6e cb 1e 1d 12 00 00 00 zS.1....n.......
18 af eb 7e 00 00 00 00 36 7f d8 f9 13 00 00 00 ...~....6.......
b0 4c 5f b2 00 00 00 00 98 38 07 00 4d 46 04 00 .L_......8..MF..
00 00 00 00 00 60 43 ee 21 00 00 00 e5 4e 00 00 .....`C.!....N..

Windows has finished checking your disk.
Please wait while your computer restarts.
Checking file system on C:
The type of the file system is NTFS.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
Windows has checked the file system and found no problems.

152513077 KB total disk space.
142322064 KB in 280139 files.
130760 KB in 20197 indexes.
0 KB in bad sectors.
627737 KB in use by the system.
65536 KB occupied by the log file.
9432516 KB available on disk.

4096 bytes in each allocation unit.
38128269 total allocation units on disk.
2358129 allocation units available on disk.

Internal Info:
60 19 06 00 3c 95 04 00 50 36 07 00 00 00 00 00 `...<...P6......
e0 14 00 00 04 00 00 00 7b 01 00 00 00 00 00 00 ........{.......
10 96 fb 1c 00 00 00 00 5e 7c f5 06 01 00 00 00 ........^|......
ca cf 1b 31 00 00 00 00 4a a1 af 1b 12 00 00 00 ...1....J.......
86 83 9b 7d 00 00 00 00 20 4f 3f f7 13 00 00 00 ...}.... O?.....
b0 4c 5f b2 00 00 00 00 98 38 07 00 4b 46 04 00 .L_......8..KF..
00 00 00 00 00 40 a6 ee 21 00 00 00 e5 4e 00 00 .....@..!....N..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
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#8
rshaffer61

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Need to rerun the chkdsk steps because of this:

CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.


I want to make sure it has completely corrected this before you continue.
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#9
sandals

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memtest and disk also checked out fine. Zero errors there.

Edited by sandals, 04 June 2012 - 11:44 AM.

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#10
rshaffer61

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Did you run memtest for the required minimium passes?
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#11
sandals

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I'm too scared to do that right now.


My computer still refuses to boot up normally (I'm in safe mode with networking again and the only screen that ever shows when trying to boot up normally is that it says it can't boot up normally and brings me to a screen with a list of options like safe mode, safe mode with networking, etc.) and last time I ran the diskchk it led straight into the BAD_POOL_CALLER BSOD and kept shutting down and each time I started it up again it just ran a loop of diskchecks over and over again. In fact, I couldn't even get into safe mode all day until after diskcheck finished I pressed F8 as fast as I could to make sure it doens't reach the normal screen to BSOD.

Please, I'm not sure what to do.

I ran memtest for two more than the minimum. There are no RAM problems here. I'm thinking like you said it could have something to do with the ATI drivers causing the BSOD. I don't want to restart or reboot again because it scares me to think what's going to happen if I can't even get into safe mode again. The computer can't boot up normally at all then it soon won't be able to boot up anything. Are you really sure about this?

Edited by sandals, 04 June 2012 - 11:50 AM.

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#12
rshaffer61

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Go back to post 4 and redo the steps for the chkdsk /r
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#13
sandals

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Here are some images I think you should probably look at.



http://postimage.org/image/p7k9e7ob9/


http://postimage.org/image/jelidrcij/
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#14
sandals

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Go back to post 4 and redo the steps for the chkdsk /r



Now are you REALLY REALLY sure I should do this? Because like I said, last time it caused the BAD_POOL_CALLER BSODs still and kept shutting down and causing a loop of checkdisks after each BSOD then I was forced to manually reboot. When it got after the windows welcome screen it caused the BAD_POOL_CALLER BSOD then created a dump file. I cannot boot normally and safe mode might not even work. It just stalls forever at the loading screen for all the drivers.

Edited by sandals, 04 June 2012 - 11:59 AM.

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#15
rshaffer61

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Short of having you do a repair installation at this point. According to what you are telling me the hardware is checking out fine so I have to look at the OS as being the issue.
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