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Windows visa won't connect wirelessly

#1 SueC

  • Group: Member
  • Posts: 1
  • Joined: 05-June 12

Posted 05 June 2012 - 05:18 PM

Hi

I was hoping someone would be able to help me out.
I have a windows vista laptop that I can't get to connect to my home internet wirelessly. It will connect wired but wirelessly it does not recognise the password even though we have 3 other computers connected. They are however on Windows 7. We have tried changing the password and also formatting but this still doesn't work.

Any suggestions?

Thanks
Sue

#2 Artellos

  • Group: Global Moderator
  • Posts: 3,832
  • Joined: 12-February 08

Posted 06 June 2012 - 01:53 AM

Hello there and welcome to Geeks to Go! :thumbsup:

My first suggestion would be to turn off the security on the router (temporarily) to check if it's a security issue or if this is something else. I come across a lot of wireless problems with mismatches between the router and the PC. Removing a factor all together is the easiest way to troubleshoot these kinds of things.

Regards,
Olrik

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