Unlocking a WORD file
Posted 07 June 2012 - 06:53 PM
Posted 09 June 2012 - 11:35 AM
Sorry for the delay in responding. There are a couples reasons for this.
What is the exact message you receive when trying to edit the Word document?
If you see the following message when you try to modify a document in Word 2003:
"This command is not available because the document is locked for editing"
your Word program may be a trial version and has expired and will need to be purchased to be activated.
The document also might be locked for editing if the original version of the document is already open, or if the document is shared over a network and another user opened it. This applies to Word 2000, 2002, and 2003.
If the document owner protected the document with a password (including a blank password), you might be restricted to read-only access unless you enter the correct password. If you forget or lose a password, you cannot edit the document.
The following link may help.
Why is my Word document 'read-only'?
If not, let us know and we'll see what we can do to find a solution.
Edited by DonnaB, 09 June 2012 - 11:36 AM.
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