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Keyboard not being recognized, cannot enter password to start up compu

Started by deenamharper , Jun 09 2012 12:14 AM

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#1
deenamharper

Posted 09 June 2012 - 12:14 AM

New Member

Member
0 posts

my old keyboard died . and i could not unlock my computer. i went and bought a new plug & play keyboard and thought that would fix the issue however the computer will not recognize the new keyboard unless i am in set up mode. i tried to disable the password but was unsuccessful. so now im dumbfounded on what to do. can someone please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

#2
phillpower2

Posted 09 June 2012 - 07:33 AM

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Global Moderator
24,749 posts

deenamharper

Please provide information about your computer, this includes is it a notebook or desktop, is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial) providing these details will enable others to better assist you.