Microsoft Windows 2002 Home, SP3 security update KB2686509 will not install after many tries. I have looked on the web and I am not alone, the web is flooded with users having the same problem. I have tried the MS Fixit programs and one or two other suggestions given - there are many - but no joy and was lucky not to destroy my keyboard settings. At one stage my browser opened but would not activate. It loaded a new tab instead of my Google Home Page. I recovered sanity by shutting down and pulling the power plug. It all came back to normal on reboot.
I ran MS Fixit, it found ONE item and from then on passed me to all kinds of FAQ`s until I found http://www.vivus.net/dl/.
I followed this instruction. Item 3 gave a Notepad of script, I reran the update, then got the cmd panel by Start>Run>cmd and there it stayed on my screen doing nothing. I then actioned item 6 by pressing any key and nothing happened. So from item 4 onwards, the instruction is either in-explicit or does not work.
Another guy said that picking out two specified registry keys and deleting the scanmap solved the problem. He said the scanmap could be put back later, but never said how - very vague - I have not done that.
Pasting the script in the cmd panel cased havoc. Nothing happened that I could see, but from then on my browser did not work as explained above.
Can anybody post me an explicit and non-complicated solution to this problem that WORKS ?
Failing all else, as I use Sandboxie all the time, I see no reason why I need this Windows update or go through some highly complicated script and registry procedure which I do not understand and could end up in tears. Why bother ? Sandboxie is more secure than the MS Windows updates will ever be to my PC. But I would like to fix this problem rather than walk away from it.
PS - Latest. This post has been well read but no replies so far. As the trouble with KB2686509 affects a large number of users and all of the many proposed solutions are rather complicated, I have decided to ignore the update. Using Sandboxie, AVG and PrivateFirewall, plus KeyScrambler, I do not need it.
KB2686509 is actually associated with a keyboard registry adjustment and the last thing I wish to do is mess around with unauthorized scripts I do not understand, which change the registry values and I end up in tears.
In any case, as this particular update is causing so much trouble in the world, then it is Microsoft`s responsibility to issue a fix for their faulty update and not leave users to their own devices.
Unless somebody has a simple solution, please consider this thread closed. I am sorry to have raised it, but many others have done the same on the web.
Edited by John Bull, 13 June 2012 - 04:20 AM.