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Trojan (sirefef, zaccess), System restore error 0x800423F3, Desktop ic


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#16
Essexboy

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Just right click and delete those, they are not installed on the system :)
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#17
chromejael

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You recommended that I update to Service Pack 2. How do I go about doing that?
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#18
Essexboy

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The download location is here :)
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#19
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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#20
chromejael

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Hi, I forgot to ask you one last question; How did I get the Trojan infection in the first place?

My Trend Micro was all up and running as usual, what made this time different?
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#21
Essexboy

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That sort of infection usually comes from an infected website with a redirect to a blackhole exploit. No websites are totally immune from this

http://www.pcworld.c...th_malware.html

Some examples of how it is done here

Does that help ?
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#22
chromejael

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Hmm, that explains how the attack seemed to appear out of "nowhere". I guess I'll be careful now when I visit Imageshack.

Thank you so much for all you help Essexboy! Most of my friends told me to junk my laptop after 4 years, but it now looks like it'll survive for the next few years if I take good care of it.

I came to GTG 4 years ago, and I still remember you helping me out. Just wanted to say thanks to this forum of volunteers, and special thanks to you! Thank you!!!!
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#23
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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