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reformatting my hard drive


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#1
GrosVogel

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I have run into serious slowdown on net. Local seems to be working fine but net won't work well. Took 10 minutes to download a video that my laptop did in seconds.
I was thinking of reformatting my hard drive and starting from scratch but I need to know what exactly I am going to need.
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#2
Macboatmaster

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Welcome to Geeks to Go

More information is required please

Make and full model if branded
Operating system
Free space and total capacity of hard drive
how much ram
browser
connection - wireless or wired - any recent changes to ISP etc router/modem
Is other network activity Ok eg opening sites etc and ONLY downloads that are slow
How long have you had the problem
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#3
GrosVogel

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I kept on reading and searching through a lot of postings and found one regarding malware .... using OTL and ran that.
I also saw one post that made sense about caches and emptying caches.
I should only have done one thing at a time because now I don't know which one it was that fixed the problem but that internet is finally working as it should.

Nevertheless in case it helps for others:

Make and full model if branded
............ ACER
Operating system
............ Windows 7
Free space and total capacity of hard drive
............ 500 GB partitoned C: 180 free 48 used D: 181 free 46 used
how much ram
............ 3 gig DDR2
browser
............ both IE 9 and Firefox
connection - wireless or wired - any recent changes to ISP etc router/modem
............ router hardwired to desktop .... wifi to laptop and XBox
Is other network activity Ok eg opening sites etc and ONLY downloads that are slow
............ other activities seem fine
How long have you had the problem
............ aprox 3 weeks
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#4
GrosVogel

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Good grief.
I forgot to say thank you so much.
Your reply has made me more aware of what to specify next time should I need it.
There is a lot to learn from a lot of other postings and I am reading a lot of them.
Thanks to all the geeks making this possible.
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#5
Macboatmaster

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Well you will not I am sure be surprised to know, that finding out now what the problem was, is well nigh impossible.
If it had been an error of some sort that would have created errors in the events logs, there may well have ben a chance, but slow downloads do not create error reports.

The only caution I would give you is that if any scan you have run, has provided any reports of infections you should have the system checked by one of our Malware experts.

That cannot be done in this forum., as Malware issues can only be dealt with by our qualifed malware advisors.

I recommend that you now wait and see, keepting a close watch on the system and if you have any problems, please just post and I will give you further advice.

Generally OTL programs, should only be used under advice.

If you send me this I will have a look for you at the results and post back sometime around 1800 hrs.

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others).

Go to: http://www.pCPitstop.com

Click on "Free Computer Check-up" listed below PC Pitstop OverDrive

In the User Login - Click on "Sign up FREE!" OR YOU CAN RUN THE TEST ANON. without signing up. - you will see that at the end of that screen. The results will still be saved long enough for me to look at them.

If you do wish to sign up - for some reason

Now enter your email address and password to Log in, Select - Scan this system Now!(button)

You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.

Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed. - Please do not follow any procedures, until I have seen it for the reason outlined above

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.


While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

PLEASE DO NOT RUN ANY other tests on offer
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#6
Macboatmaster

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GrosVogel

I wondered how you were progressing.
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