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#31
maliprog

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Combofix did it. Hiw is your system after this last step? Any problems now?
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#32
bigchris

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Well really I haven't experienced it but it was running good and fast before I did ComboFix 8 just have to check now and see how's my system. Thanks alot for helping me fix my problem. Do you know how can I avoid these problems in the future or what's protection should I get for my laptop?
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#33
maliprog

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Glad to hear that there is no malware problems now.

First test your system for one day. In mean time I'll prepare some cleanup and recommendations for you and how to protect yourself.
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#34
bigchris

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Yes thank to you that helped me fix my problem :D. Test my system like use it all day and play around with it right lol. Thanks alot again that would be helpful.
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#35
bigchris

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By the way can I delete everything you told me to download and save on my desktop ?
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#36
maliprog

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We will remove tools in cleanup process that I'll prepare for you. Leave them 24h and test your system. I'll post cleanup tomorrow and we will finish this.
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#37
bigchris

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Okay thanks alot will be waiting for your response thanks again. Will test out my system and see if everything is alright.
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#38
maliprog

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Hi bigchris,

Your logs and system are clean now. I'm glad we fix up your computer.

Step 1

Please close all running programs and Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL

    :Commands
    [purity]
    [emptytemp]
    [resethosts]
    [createrestorepoint]
    [clearallrestorepoints]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Step 2

We need to clean up your PC from programs we used.

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end.

In case that any of the software we used in this fix still remains on your system please delete it manually (Right click on it and select Delete).

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Something to read

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

2. Make Backups of Important Files

Please read this article Home Computer Data Backup.

3. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.
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#39
bigchris

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Hi maliprog, thanks again for real I'm really grateful thanks for helping me fix my problem and giving me these advices. Just one question my fried is CA Security Center a good defender for my laptop against viruses, etc ? I did everything what you told me to do thanks again.
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#40
maliprog

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CA is good antivirus/antimalware software. As you know there is no antivirus that will protect you 100%. Just let him do his job and keep it updated.

I personally use Microsoft Security Essentials and I'm happy with it :).

Here is my antivirus recomendation:

Hope this helps. Goodbye and stay safe :thumbsup:
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#41
bigchris

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Yeah I have this protection because cablevisios gives it for free to customers lol so didnt know if it was good. Thanks for the help and all the advices you gave me. I have one question well recommendation I want to buy a router for my laptop since I use my laptop for both gaming & schooling. Which router would you recommend if you know of any thanks.
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#42
maliprog

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I can't help you with that one. I'm not familiar with routers and differences between them.

If you need expert advice on that please open new topic in Networking. There are guys that will help you more then me with this question.
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#43
bigchris

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Okay Thanks again :D
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#44
maliprog

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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