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can't run some .exe files or change firewall settings

#1 jaffacake

  • Group: Member
  • Posts: 20
  • Joined: 07-December 10

Posted 13 June 2012 - 03:55 PM

Hi,
Some time ago I noticed that I couldn't run any Adobe software anymore - removing and re-installing didn't help either. As soon as I would try to run an .exe file connected to Adobe there was a window that said:

"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

Now the same message appears with other files too, especially setup files and updates (for example TeamViewer, Java or Avira Antivir). It also appears when I click on "change firewall settings" in the Windows XP security center. I'm logged in as the administrator though, and the message also appears when Avira is disabled (when I try to start its control center nothing happens at all).

What's the matter? I would really appreciate your help!

#2 Dakeyras

  • Group: GeekU Moderator
  • Posts: 4,293
  • Joined: 12-January 08

Posted 15 June 2012 - 03:57 AM

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.

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