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Advanced boot options loop, repair console won't work, need to ext


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#16
rshaffer61

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Makes perfect sense to me and you will just have to copy all the individual data files you need to save to either a cd or a flash drive. You could also use the external drive but make sure it is connected before you boot up the system to the linux live cd.
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#17
Macboatmaster

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jencwu

Please accept my apologies

You were perfectly correct, it was entirely my error.

I read it as - my external drive backs up all that is new or changed, so everything is backed up

I realise that is NOT what you said and
somehow I misread it.


rshaffer61
Apologies to you of course, as well.

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#18
rshaffer61

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No problem from my side Macboatmaster. :thumbsup:
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#19
jencwu

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Please accept my apologies

You were perfectly correct, it was entirely my error.

Haha, I was sort of scratching my head on why you were confused, as I felt I had been pretty clear ;) No problem about the mistake, it happens!

And thank you rshaffer61, I will try Puppy tomorrow as my husband is gone until then, and I need him to tell me which files to save since it's his computer. I'll report back the results.
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#20
rshaffer61

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Mac and I will stand by for your results and be ready to continue after everything is safely backed up. :thumbsup:
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#21
jencwu

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Successfully got the files off the computer using Puppy Linux & files all open just fine on a working computer.
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#22
rshaffer61

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Now you will need to replace the hard drive and then we can start with a fresh install. Be ready to get all the updates to Windows and for all the drivers.
I will stay with this topic till everything is back to normal and you are running correctly. :thumbsup:
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#23
jencwu

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My husband decided to just get a new laptop. Thank you so much for your help.
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#24
rshaffer61

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Thank you for the update and I am sorry the issue could not be resolved without the purchase of a new laptop. I am glad he got something a little newer and I'm sure he will enjoy it very much.
Thank you for your patience and allowing us to assist you with this issue.
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