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balck screen on my gateway laptop mt6278


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#1
miguel11310

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hi i get a black screen on my gateway laptop, i did all kind of stuff and i notice that it works when i connect it to another monitor, or when running in safe mode, another thing that i found out is that when i unistall the intel media graphic driver my computer starts up and it doesnt give me the blsck screen anymore, but when i reinstall the graphic driver it gives me the black screen again, i really dont know whats wrong with it please help thanks. o and i forgot im running vista.

Edited by miguel11310, 16 June 2012 - 12:09 AM.

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#2
phillpower2

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:welcome: miguel11310

Uninstall the problem Intel driver then go into the Device Manager and check for any yellow ! or red X marks.
Next run DriverMax to see if it suggests any alternative drivers http://www.innovativ....com/drivermax/

Note: You are allowed to download two drivers a day for free from DriverMax, be sure that you uncheck the AVG tool bar install box and ignore any other product or service offered at the link.
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#3
miguel11310

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:welcome: miguel11310

Uninstall the problem Intel driver then go into the Device Manager and check for any yellow ! or red X marks.
Next run DriverMax to see if it suggests any alternative drivers http://www.innovativ....com/drivermax/

Note: You are allowed to download two drivers a day for free from DriverMax, be sure that you uncheck the AVG tool bar install box and ignore any other product or service offered at the link.


yea it did have exclamation points on device manager, i dowloaded driver max but the website only gives me the same graphic driver and i installed one but it didnt work.

Edited by miguel11310, 16 June 2012 - 02:10 PM.

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#4
phillpower2

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Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop...pit/default.asp
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Thanks to rshaffer61 for the PCPitstop instructions :thumbsup:
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#5
miguel11310

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Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop...pit/default.asp
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Thanks to rshaffer61 for the PCPitstop instructions :thumbsup:

here is the link
http://www.pcpitstop...?conid=24952984
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#6
miguel11310

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here is the link
http://www.pcpitstop...?conid=24952984
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#7
phillpower2

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Please do not quote every reply as it is unnecessary.

I am not seeing anything in the report that would cause this and the only out of date driver is for the NIC card and if that is working ok I would leave well alone.

Is the notebook working ok at present?

Please return to the PCPitstop results and address the items that have a red X against them, if you hover the cursor over the item you will be given a description of the issue and if you click on it you will be instructed how to correct the problem, post back when you have done this.
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#8
miguel11310

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the computer works without a graphic driver but i want to put one, is there any kind of graphic driver i can put that wont give me a black screen?
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#9
phillpower2

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the computer works without a graphic driver but i want to put one

Your computer is using a generic Windows display driver, you would not get a display without any video drivers and if it is working ok then I would leave it as it is as you may end up doing more harm than good.

is there any kind of graphic driver i can put that wont give me a black screen?

If there was DriverMax would have suggested it.
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