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Removal instructions for PrivacyTop

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Metallica

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is PrivacyTop?

The Malwarebytes research team has determined that PrivacyTop is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with PrivacyTop?

This is how the main screen of the rogue application looks:

Posted Image

You will find this icon in your taskbar:

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And see these warnings:

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How did PrivacyTop get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was downloaded from their site.

How do I remove PrivacyTop?

Our program Malwarebytes Anti-Malware can detect and remove this rogue application.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:

    • Update Malwarebytes Anti-Malware
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
  • When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of PrivacyTop?

  • No, Malwarebytes Anti-Malware removes PrivacyTop completely.

How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the PrivacyTop rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


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Technical details for experts

Signs in a HijackThis log:
C:\Program Files\privacytop\privacytop.exe

O23 - Service: privacytop SERVICE (privacytop SVC) - Unknown owner - C:\Documents and Settings\{username}\Application Data\privacytop\privacytopsvc.exe

Alterations made by the installer:
  File System
  ===============
    Adds the folder C:\Documents and Settings\{username}\Application Data\privacytop
      Adds the file privacytopsvc.exe"="07:22 30/05/12 20480 bytes
      Adds the file privacytopcnt.exe"="11:17 05/06/12 16384 bytes
    Adds the folder C:\Documents and Settings\{username}\Start Menu\Programs\�����̹���˛
      Adds the file �����̹���˛.lnk"="13:06 16/06/12 718 bytes
    Adds the folder C:\Program Files\privacytop
      Adds the file uninst.exe"="13:06 16/06/12 147074 bytes
      Adds the file prv.dat"="13:06 16/06/12 170 bytes
      Adds the file privacytopmon.exe"="11:19 05/06/12 94208 bytes
      Adds the file privacytop.exe"="11:18 05/06/12 1687552 bytes
      Adds the file privacytop.dll"="05:07 02/05/12 69632 bytes

  Registry
  ===============
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\privacytopsvc.exe]
      "(Default)"="'C:\Documents and Settings\{username}\Application Data\privacytop\privacytopsvc.exe'"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\privacytop]
      "Publisher"="'jecom.'"
      "URLInfoAbout"="'http://www.privacytop.com'"
      "DisplayVersion"=""
      "DisplayIcon"="'C:\Documents and Settings\{username}\Application Data\privacytop\privacytopsvc.exe'"
      "UninstallString"="'C:\Program Files\privacytop\uninst.exe'"
      "DisplayName"="'privacytop '"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PRIVACYTOP_SVC]
      "NextInstance"="1"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PRIVACYTOP_SVC\0000]
      "DeviceDesc"="'privacytop SERVICE'"
      "ClassGUID"="'{8ECC055D-047F-11D1-A537-0000F8753ED1}'"
      "Class"="'LegacyDriver'"
      "ConfigFlags"="0"
      "Legacy"="1"
      "Service"="'privacytop SVC'"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PRIVACYTOP_SVC\0000\Control]
      "ActiveService"="'privacytop SVC'"
      "*NewlyCreated*"="0"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\privacytop SVC]
      "ObjectName"="'LocalSystem'"
      "DisplayName"="'privacytop SERVICE'"
      "ImagePath"="C:\Documents and Settings\{username}\Application Data\privacytop\privacytopsvc.exe."
      "ErrorControl"="1"
      "Start"="2"
      "Type"="272"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\privacytop SVC\Enum]
      "NextInstance"="1"
      "Count"="1"
      "0"="'Root\LEGACY_PRIVACYTOP_SVC\0000'"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\privacytop SVC\Security]
      "Security"="................0.................................`......................................... "


Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.06.16.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
{username} :: MBAM-D3E8C91ACC [administrator]

6/16/2012 1:11:53 PM
mbam-log-2012-06-16 (13-11-53).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 176135
Time elapsed: 51 second(s)

Memory Processes Detected: 1
C:\Program Files\privacytop\privacytop.exe (Rogue.PivacyTop) -> 828 -> Delete on reboot.

Memory Modules Detected: 1
C:\Program Files\privacytop\privacytop.dll (Rogue.PrivacyTop) -> Delete on reboot.

Registry Keys Detected: 4
HKLM\SYSTEM\CurrentControlSet\Services\privacytop SVC (Rogue.PrivacyTop) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\privacytop (Rogue.PrivacyTop) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\privacytopsvc.exe (Rogue.PrivacyTop) -> Quarantined and deleted successfully.
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PRIVACYTOP_SVC (Rogue.PrivacyTop) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\privacytop|URLInfoAbout (Rogue.PrivacyTop) -> Data: http://www.privacytop.com -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 2
C:\Program Files\privacytop (Rogue.PrivacyTop) -> Delete on reboot.
C:\Documents and Settings\{username}\Application Data\privacytop (Rogue.PrivacyTop) -> Quarantined and deleted successfully.

Files Detected: 7
C:\Program Files\privacytop\privacytop.exe (Rogue.PivacyTop) -> Delete on reboot.
C:\Documents and Settings\{username}\Application Data\privacytop\privacytopsvc.exe (Rogue.PrivacyTop) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Application Data\privacytop\privacytopcnt.exe (Rogue.PrivacyTop) -> Quarantined and deleted successfully.
C:\Program Files\privacytop\prv.dat (Rogue.PrivacyTop) -> Quarantined and deleted successfully.
C:\Program Files\privacytop\privacytop.dll (Rogue.PrivacyTop) -> Delete on reboot.
C:\Program Files\privacytop\privacytopmon.exe (Rogue.PrivacyTop) -> Quarantined and deleted successfully.
C:\Program Files\privacytop\uninst.exe (Rogue.PrivacyTop) -> Quarantined and deleted successfully.

(end)


As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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