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Stuck with FINDGALA: nothing sees or deletes it [Solved]


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#61
Garysam43

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Hi,
I did all of the above, checked 3 times for accuracy, but the PC still freezes (worse now).
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#62
Garysam43

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Hi,
The problem seems to be when AVAST and MBAM (PRO) are active at the same time, even with the "exclusions". Do you recommend any other virus scanner I can try instead of AVAST? If that doesn't work, I'm willing to turn off the active feature in MBAM. The PC seems fine when I do that.
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#63
WhiteHat

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Hi GarySam43,

The problem is caused by an incompatibility between Avast and MalwareBytes' Anti-Malware Pro.

What I can suggest to you is disable the MBAM real-time protection.

However, you paid for the PRO version but you cannot use due to incompatibility.

Go to the MBAM support forum and tell that you are having an incompatibility between the Avast and the MBAM.

:thumbsup:
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#64
Garysam43

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Hi WhiteHat,
My PC is running great now. Malwarebytes forum got MBAM Pro and AVAST behaving together. Thanks for all your help, and patience.
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#65
WhiteHat

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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