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Cannot open Ebay.com


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#1
wlrdew

wlrdew

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I cannot open ebay.com. Well, let me rephrase....I can type IN ebay.com to my browser, and it goes to the homepage of ebay.com. However, some of the pictures do not load, and instead display a red X. If I then click on the SIGN IN blue link, I am redirected to a bogus page that tells me ebay.signin can not be found. This has been occuring for over 2 months. I took my computer to a local IT service, and they, honestly, were stumped.

I have IE8, but downloading another program has not helped. I have tried google chrome, and Mozilla Firefox with the same results. I have also called Ebay support, with no luck.

I have also tried all the basic things such as emptying my cache, and running my virus protection (avira) and deleting unnessesary downloads.

I am desperately hoping someone here can help.

I feel like there is a virus of some sort blocking ebay from opening, but I cannot find one.
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#2
happyrock

happyrock

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Hi wlrdew ... :wave: ..:welcome:

Please go to Malware and Spyware Cleaning Guide...
HERE....

That will help you clean up 80 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) follow the instructions and start a new topic
here
post the OTListIt2 and Rooter logs ...
The "Topic Title" should contain the name of the infection that you are having a problem with...Use the "Topic Description" to include more details. This will help you get faster responses as some people are more familiar with certain infections....

if you are unable to download or run ANY of the tools...try downloading them on another computer and put them on a flash drive or cd and try installing them that way..
no joy...
start a new topic and let them know you can't run any of the tools..

if your still having issues after the malware pros give you a all clean...come back here and we will see if we can get it straightened out out
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