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#46
Jintan

Jintan

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Eh, actually that was the same file twice, but suggests some things. It shows your "Frontier" version of F-Secure has included a "Browsing Protection Class", which suggests it is "protecting" against Google, Yahoo and any other legit search program from changing the settings away from what F-Secure/Frontier" might make money from.

I would like to suggest you consider uninstalling that cheapest-bidder Frontier security software, reboot after, then perhaps consider using some good, free antivirus program, like those showing at the bottom here. Install one of those, reboot, then check if things are okay then. If you pay Frontier some monthly amount for F-Secure, you will need to cancel that.
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#47
bettei

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One file said DDs, and the other Attach. So I thought I was posting both. I have upgraded from the free F Secure service from my internet provider to their premium service. Are you saying their premium service is no good either? Just curious. So here is the report that says "Attach"
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 2/27/2010 6:23:24 AM
System Uptime: 7/27/2012 8:25:51 AM (0 hours ago)
.
Motherboard: TOSHIBA | | NBWAA
Processor: Pentium® Dual-Core CPU T4400 @ 2.20GHz | U2E1 | 2200/mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 288 GiB total, 246.087 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: F-Secure Email Scanning Driver
Device ID: ROOT\LEGACY_FSES\0000
Manufacturer:
Name: F-Secure Email Scanning Driver
PNP Device ID: ROOT\LEGACY_FSES\0000
Service: FSES
.
==== System Restore Points ===================
.
RP309: 6/21/2012 2:41:04 PM - Windows Update
RP310: 6/24/2012 10:40:58 AM - psc 9.13 build 105 Installation
RP311: 6/26/2012 7:39:34 AM - Windows Update
RP312: 6/29/2012 11:59:07 AM - Windows Update
RP313: 7/3/2012 3:11:18 PM - Windows Update
RP314: 7/21/2012 12:36:39 PM - Windows Update
RP315: 7/23/2012 6:18:07 PM - Removed Angry Birds
RP316: 7/24/2012 3:20:15 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.3)
Angry Birds
Apple Application Support
Apple Software Update
Best Buy Software Installer
Compatibility Pack for the 2007 Office system
FileHippo.com Update Checker
Hotfix for Office (KB975927)
Intel AppUp(SM) center
Java Auto Updater
Java™ 6 Update 31
Junk Mail filter update
Malwarebytes Anti-Malware version 1.61.0.1400
Max Security
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Works
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Roxio Burn
Roxio Express Labeler 3
Roxio Roxio Burn
Roxio Update Manager
Secunia PSI (3.0.0.1001)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
TOSHIBA Application Installer
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA ConfigFree
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Quality Application
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
ToshibaRegistration
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office Word 2007 (KB974631)
Utility Common Driver
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
7/27/2012 8:26:23 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: FSES
.
==== End Of File ===========================
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#48
Jintan

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Everyone's choice about antivirus programs, so let's see how F-Secure's full install works there.

You only posted the one secondary log, so may need to run DDS again to grab that first log we need, if you would.

For what shows in the log you posted, you may want to uninstall these:

Best Buy Software Installer - My understanding is that this is just a promo program for the sale of Best Buy programs.
Mozilla Maintenance Service - Problematic crash report program that provides nothing to the Firefox user.
FileHippo.com Update Checker - No real need to have FileHippo use resources to regularly monitor your system, and send reports back to itself.
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#49
bettei

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I removed those three things, how do I run that DDS file again please?
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#50
Jintan

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Download DDS by sUBs from the following link. Save it to your desktop.

DDS.scr

Then click that to run the scan. A window will open while the scan runs, and when it completes two logs will open in Notepad - DDS.txt and Attach.txt. An additional message box will open that you can just X close.

Save those two log files to your desktop (go to File - Save As and browse to your desktop to save each), then post both of them back here please.
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#51
bettei

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I was not able to copy/paste, I had to attach these.

Attached Files


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#52
bettei

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again, not able to copy paste. Hope this is ok.

Attached Files

  • Attached File  DDS.txt   17.49KB   54 downloads

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#53
Jintan

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What stops you from posting the logs? May not have been a good idea to purchase F-Secure just then. I'll post the logs, so we can work from them.


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Owner at 17:49:08 on 2012-07-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3933.2573 [GMT -5:00]
.
AV: Max Security 9.13 *Disabled/Updated* {15414183-282E-D62C-CA37-EF24860A2F17}
SP: Max Security 9.13 *Disabled/Updated* {AE20A067-0E14-D9A2-F087-D456FD8D65AA}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Max Security 9.13 *Disabled* {2D7AC0A6-6241-D774-E168-461178D9686C}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\taskhost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Frontier\Security\Anti-Virus\fsgk32st.exe
C:\Program Files (x86)\Frontier\Security\Common\FSMA32.EXE
C:\Program Files (x86)\Frontier\Security\Anti-Virus\FSGK32.EXE
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Frontier\Security\Anti-Virus\fssm32.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\windows\system32\igfxext.exe
C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Intel\IntelAppStore\bin\serviceManager.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Frontier\Security\Common\FSLAUNCHER0.EXE
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Page_URL =
mDefault_Page_URL =
mStart Page =
mLocal Page =
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Browsing Protection Class: {c6867eb7-8350-4856-877f-93cf8ae3dc9c} - C:\Program Files (x86)\Frontier\Security\NRS\iescript\baselitmus.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Browsing Protection Toolbar: {265eee8e-3228-44d3-aea5-f7fdf5860049} - C:\Program Files (x86)\Frontier\Security\NRS\iescript\baselitmus.dll
TB: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - No File
TB: {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - No File
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP
mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Intel AppUp(SM) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\serviceManager.lnk"
mRun: [F-Secure Manager] "C:\Program Files (x86)\Frontier\Security\Common\FSM32.EXE" /splash
mRun: [F-Secure TNB] "C:\Program Files (x86)\Frontier\Security\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
LSP: C:\Program Files (x86)\Frontier\Security\FSPS\program\FSLSP.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.254.254 192.168.254.254
TCP: Interfaces\{6E317409-3DFB-40C7-BC90-2A0077847BAB} : DhcpNameServer = 192.168.254.254 192.168.254.254
TCP: Interfaces\{6E317409-3DFB-40C7-BC90-2A0077847BAB}\D616C6C616274637 : DhcpNameServer = 192.168.254.254 192.168.254.254
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Browsing Protection Class: {C6867EB7-8350-4856-877F-93CF8AE3DC9C} - C:\Program Files (x86)\Frontier\Security\NRS\iescript\baselitmus.dll
BHO-X64: LitmusBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Browsing Protection Toolbar: {265EEE8E-3228-44D3-AEA5-F7FDF5860049} - C:\Program Files (x86)\Frontier\Security\NRS\iescript\baselitmus.dll
TB-X64: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - No File
TB-X64: {0123B506-0AD9-43AA-B0CF-916C122AD4C5} - No File
mRun-x64: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun-x64: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP
mRun-x64: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [Intel AppUp(SM) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\serviceManager.lnk"
mRun-x64: [F-Secure Manager] "C:\Program Files (x86)\Frontier\Security\Common\FSM32.EXE" /splash
mRun-x64: [F-Secure TNB] "C:\Program Files (x86)\Frontier\Security\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\bx0rvagm.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\3.0.40624.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_268.dll
.
============= SERVICES / DRIVERS ===============
.
R0 fsbts;fsbts;C:\Windows\System32\drivers\fsbts.sys [2011-5-2 33408]
R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
R1 F-Secure HIPS;F-Secure HIPS Driver;C:\Program Files (x86)\Frontier\Security\HIPS\drivers\fshs.sys [2011-5-2 58000]
R1 FSFW;F-Secure Firewall Driver;C:\windows\system32\drivers\fsdfw.sys --> C:\windows\system32\drivers\fsdfw.sys [?]
R1 fsvista;F-Secure Vista Support Driver;C:\Program Files (x86)\Frontier\Security\Anti-Virus\minifilter\fsvista.sys [2011-5-2 14904]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-4 63928]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]
R2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;C:\Program Files (x86)\Frontier\Security\Anti-Virus\fsgk32st.exe [2011-5-2 219824]
R2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2012-5-3 681016]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;C:\Program Files (x86)\Frontier\Security\Anti-Virus\minifilter\fsgk.sys [2011-5-2 199848]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;C:\windows\system32\DRIVERS\RTL8187B.sys --> C:\windows\system32\DRIVERS\RTL8187B.sys [?]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2010-2-21 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-9-17 137560]
S1 FSES;F-Secure Email Scanning Driver;C:\windows\system32\drivers\fses.sys --> C:\windows\system32\drivers\fses.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 FSORSPClient;F-Secure ORSP Client;C:\Program Files (x86)\Frontier\Security\ORSP Client\fsorsp.exe [2011-5-2 61088]
S3 PSI;PSI;C:\windows\system32\DRIVERS\psi_mf.sys --> C:\windows\system32\DRIVERS\psi_mf.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2012-5-3 1302072]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
S4 F-Secure Filter;F-Secure File System Filter;C:\Program Files (x86)\Frontier\Security\Anti-Virus\win2k\fsfilter.sys [2012-6-24 39856]
S4 F-Secure Recognizer;F-Secure File System Recognizer;C:\Program Files (x86)\Frontier\Security\Anti-Virus\win2k\fsrec.sys [2012-6-24 25264]
.
=============== Created Last 30 ================
.
2012-07-29 00:57:41 -------- d-----w- C:\Users\Owner\AppData\Local\PackageAware
2012-07-27 13:31:23 9133488 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{27B9C4EE-6F3D-415E-ACBB-8F93ACF0FBB1}\mpengine.dll
2012-07-25 16:23:03 -------- d-----w- C:\Users\Owner\AppData\Local\LogMeIn Rescue Applet
2012-07-24 20:24:55 -------- d-s---w- C:\ComboFix
2012-07-22 00:29:13 70344 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-22 00:29:13 426184 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2012-07-21 17:42:21 3148800 ----a-w- C:\windows\System32\win32k.sys
2012-07-21 17:32:54 2004480 ----a-w- C:\windows\System32\msxml6.dll
2012-07-21 17:32:54 1881600 ----a-w- C:\windows\System32\msxml3.dll
2012-07-21 17:32:53 2048 ----a-w- C:\windows\SysWow64\msxml3r.dll
2012-07-21 17:32:53 2048 ----a-w- C:\windows\System32\msxml3r.dll
2012-07-21 17:32:53 1390080 ----a-w- C:\windows\SysWow64\msxml6.dll
2012-07-21 17:32:53 1236992 ----a-w- C:\windows\SysWow64\msxml3.dll
2012-07-06 12:47:04 -------- d-----w- C:\_OTL
.
==================== Find3M ====================
.
2012-06-24 16:54:06 94304 ----a-w- C:\windows\System32\drivers\fsdfw.sys
2012-06-24 16:53:40 50384 ----a-w- C:\windows\System32\drivers\fses.sys
2012-06-24 15:42:36 33408 ----a-w- C:\windows\SysWow64\drivers\fsbts.sys
2012-06-17 23:36:40 955840 ----a-w- C:\windows\System32\npDeployJava1.dll
2012-06-17 23:36:40 839096 ----a-w- C:\windows\System32\deployJava1.dll
2012-06-06 06:02:54 1133568 ----a-w- C:\windows\System32\cdosys.dll
2012-06-06 05:03:06 805376 ----a-w- C:\windows\SysWow64\cdosys.dll
2012-06-02 22:15:31 2622464 ----a-w- C:\windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\windows\System32\wudriver.dll
2012-06-02 20:19:42 186752 ----a-w- C:\windows\System32\wuwebv.dll
2012-06-02 20:15:12 36864 ----a-w- C:\windows\System32\wuapp.exe
2012-06-02 12:12:17 2311680 ----a-w- C:\windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2012-06-02 05:50:10 458704 ----a-w- C:\windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2012-05-31 17:25:12 279656 ------w- C:\windows\System32\MpSigStub.exe
2012-05-09 17:27:01 55960 ----a-w- C:\windows\System32\drivers\fsbts.sys
2012-05-04 11:06:22 5559664 ----a-w- C:\windows\System32\ntoskrnl.exe
2012-05-04 10:03:53 3968368 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2012-05-04 10:03:50 3913072 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2012-05-01 05:40:20 209920 ----a-w- C:\windows\System32\profsvc.dll
.
============= FINISH: 17:49:40.11 ===============
  • 0

#54
Jintan

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 2/27/2010 6:23:24 AM
System Uptime: 7/29/2012 1:28:47 PM (4 hours ago)
.
Motherboard: TOSHIBA | | NBWAA
Processor: Pentium® Dual-Core CPU T4400 @ 2.20GHz | U2E1 | 2200/mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 288 GiB total, 246.1 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: F-Secure Email Scanning Driver
Device ID: ROOT\LEGACY_FSES\0000
Manufacturer:
Name: F-Secure Email Scanning Driver
PNP Device ID: ROOT\LEGACY_FSES\0000
Service: FSES
.
==== System Restore Points ===================
.
RP309: 6/21/2012 2:41:04 PM - Windows Update
RP310: 6/24/2012 10:40:58 AM - psc 9.13 build 105 Installation
RP311: 6/26/2012 7:39:34 AM - Windows Update
RP312: 6/29/2012 11:59:07 AM - Windows Update
RP313: 7/3/2012 3:11:18 PM - Windows Update
RP314: 7/21/2012 12:36:39 PM - Windows Update
RP315: 7/23/2012 6:18:07 PM - Removed Angry Birds
RP316: 7/24/2012 3:20:15 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.3)
Angry Birds
Apple Application Support
Apple Software Update
Compatibility Pack for the 2007 Office system
Hotfix for Office (KB975927)
Intel AppUp(SM) center
Java Auto Updater
Java™ 6 Update 31
Junk Mail filter update
Malwarebytes Anti-Malware version 1.61.0.1400
Max Security
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Works
Mozilla Firefox 14.0.1 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Roxio Burn
Roxio Express Labeler 3
Roxio Roxio Burn
Roxio Update Manager
Secunia PSI (3.0.0.1001)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
TOSHIBA Application Installer
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA ConfigFree
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Quality Application
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
ToshibaRegistration
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office Word 2007 (KB974631)
Utility Common Driver
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
7/29/2012 10:09:25 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: FSES
7/28/2012 12:34:17 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the F-Secure Gatekeeper Handler Starter service.
.
==== End Of File ===========================
  • 0

#55
Jintan

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I actually don't see any install references to F-Secure. The other log shows a "BHO: Browsing Protection Class", which means a search hijacker trick where F-Secure blocks other legit search functions from changing things away from it, and any profit it might make. And surprised nothing hinted at that Max Security so far, which is a bogus fake security application.

Before we go further, can you explain why F-Secure does not show as an installed program now?
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#56
bettei

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I have no idea. I downloaded it to my desktop computer, and it said the upgrade was good for up to 3 computers. I never thought about downloading it to the desktop maybe? It was right before i went on vacation. I will have to ask them about this.
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#57
Jintan

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Either way, what do we still need to correct there please?
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#58
bettei

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The program is there called Max Security I think. anyway, the Fsecure icon always appears when I open the computer. I guess I just need to know how to uninstall Combofix and any other programs that I used in this process. They do not show up in my programs, so I did not know how to remove them.

I searched your website for "remove combofix" and tried to follow what it said, but the combofix icon remains on my desktop. So apparently I did it wrong. Do you have to disable your anitvirus before removal?
Thanks

Edited by bettei, 30 July 2012 - 06:47 AM.

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#59
Jintan

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no please, we will uninstall ComboFix and undo any other things we added there real soon. No idea why F-Secure does not show in the uninstall list, though the point is likely moot. Surprised Max Security slipped by so far - it is scam, fake fixit software, so yes, you should go ahead and uninstall it.

On that note of removing things, are there any other problems we still need to address before we wrap things up here?
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#60
bettei

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Maximum security is the upgraded program from F-Secure. When I go to the F-secure icon in my running programs, it is now named Max security. So that is the only anti-virus program I have, not sure why you are telling me it is a scam? I am confused.

I have had no further incidents of the flash player crashing, and both Firefox and the flash player have done updates. Maybe others have been having the same problems I have had.

Edited by bettei, 02 August 2012 - 12:37 PM.

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