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Done all updates, Flash player stops working


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#61
bettei

bettei

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I have not had any more incidents of the flash player crashing, so I assume I can remove Combofix and other things I need to now? Thanks
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#62
Jintan

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Yes, if everything is A OK now, we can remove what our work added there to finish up.

The logs show you have slightly outdated version of Java there, so go here and update that:

http://java.com/en/download/manual.jsp
(For Java 7 Update 5 - trying to slip Ask adware/spyware/Google Chrome etc.) to systems lately, so watch and uncheck it)

Once you have done that, be sure to go to Programs and Features and uninstall any older, more vulnerable Java versions.

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Go to Start Search, type cmd.exe in the Start Search box. Cmd.exe will appear at the top of the Menu. Rightclick on it and choose "Run as administrator". At the prompt copy/paste the following, pressing Enter after each:

cd "%userprofile%\desktop"

combofix /uninstall


ComboFix should uninstall itself at this time.

-------

You can also at this time delete the files/folders of the tools we used. To assist with some of that run OTL again. This will help by automatically removing some of the tools we used.

Just click CleanUp, and select Yes. When it finishes removing some of the tools and files we used there just agree to the reboot.



In addition, I like to recommend reviewing the information at these links to help stay secure.

http://www.geekstogo...he-first-place/

http://www.geekstogo...safe-computing/
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#63
bettei

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It looks like I got Combofix removed. The only thing left on my desktop is "esetsinstaller". Can I just right click and delete this, or are there other files attached somewhere that need to be removed also?
Thanks
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#64
Jintan

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Yes, you can just delete that.
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#65
bettei

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Ok thanks for your help..
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#66
Jintan

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:thumbsup:
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