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Please Help With Redirect Virus


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#31
ChristineBin

ChristineBin

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Do you think that by disabling that add on and by stopping firefox start up add ons it will also help the redirect virus on ie? I haven't tried ie yet but so far by restarting firefox without allowing add ons I havent seen the redirect virus. Should I click to always start firfox with disabling add ons?


Process	PID	CPU	Private Bytes	Working Set	Description	Company Name	Verified Signer
armsvc.exe	1276		1,124 K	1,888 K	Adobe Acrobat Update Service	Adobe Systems Incorporated	
audiodg.exe	4140		15,352 K	15,200 K			
csrss.exe	348		2,036 K	3,148 K			
Dropbox.exe	2732		49,052 K	20,432 K	Dropbox	Dropbox, Inc.	
firefox.exe	4952		93,084 K	111,960 K	Firefox	Mozilla Corporation	
GoogleUpdate.exe	1960		1,892 K	528 K			
jusched.exe	2988		1,056 K	2,232 K	Java(TM) Update Scheduler	Sun Microsystems, Inc.	
lsass.exe	508		4,448 K	7,540 K	Local Security Authority Process	Microsoft Corporation	
lsm.exe	516		2,100 K	2,632 K			
mDNSResponder.exe	1380		1,800 K	3,364 K	Bonjour Service	Apple Inc.	
msiexec.exe	2780		3,896 K	12,312 K	Windows® installer	Microsoft Corporation	
OSPPSVC.EXE	2832		2,768 K	10,256 K			
plugin-container.exe	2644		11,032 K	15,872 K	Plugin Container for Firefox	Mozilla Corporation	
procexp.exe	2920		2,200 K	3,448 K			
ramaint.exe	1524		3,340 K	2,332 K	LogMeIn Maintenance Service	LogMeIn, Inc.	
services.exe	484		5,248 K	6,372 K			
smss.exe	256		352 K	552 K			
spoolsv.exe	1168		8,016 K	8,276 K	Spooler SubSystem App	Microsoft Corporation	
svchost.exe	1760		1,756 K	3,712 K	Host Process for Windows Services	Microsoft Corporation	
svchost.exe	704		4,804 K	6,960 K	Host Process for Windows Services	Microsoft Corporation	
svchost.exe	1204		13,576 K	11,568 K	Host Process for Windows Services	Microsoft Corporation	
svchost.exe	752		20,428 K	17,120 K	Host Process for Windows Services	Microsoft Corporation	
svchost.exe	3172		39,108 K	32,140 K	Host Process for Windows Services	Microsoft Corporation	
svchost.exe	840		106,268 K	99,596 K	Host Process for Windows Services	Microsoft Corporation	
svchost.exe	1432		6,956 K	28,408 K	Host Process for Windows Services	Microsoft Corporation	
svchost.exe	604		3,776 K	5,392 K	Host Process for Windows Services	Microsoft Corporation	
taskeng.exe	1244		1,504 K	4,748 K			
taskhost.exe	2308		8,004 K	7,464 K	Host Process for Windows Tasks	Microsoft Corporation	
TrustedInstaller.exe	4392		3,296 K	8,612 K	Windows Modules Installer	Microsoft Corporation	
UI0Detect.exe	3576		2,080 K	6,704 K	Interactive services detection	Microsoft Corporation	
UpdateChecker.exe	2716		33,996 K	18,236 K	FileHippo.com Update Checker	FileHippo.com	
wininit.exe	388		1,276 K	1,944 K			
winlogon.exe	448		2,456 K	3,988 K			
LMIGuardianSvc.exe	1480	0.01	2,668 K	2,960 K	LMIGuardianSvc	LogMeIn, Inc.	
svchost.exe	872	0.04	35,172 K	42,360 K	Host Process for Windows Services	Microsoft Corporation	
SearchIndexer.exe	2148	0.04	46,116 K	29,056 K	Microsoft Windows Search Indexer	Microsoft Corporation	
wmpnetwk.exe	2288	0.04	11,228 K	13,352 K	Windows Media Player Network Sharing Service	Microsoft Corporation	
svchost.exe	2840	0.05	10,128 K	10,732 K	Host Process for Windows Services	Microsoft Corporation	
IntuitUpdateService.exe	3856	0.05	28,144 K	928 K	Intuit Update Service	Intuit Inc.	
svchost.exe	332	0.05	27,920 K	28,960 K	Host Process for Windows Services	Microsoft Corporation	
AAM Updates Notifier.exe	3340	0.06	4,316 K	1,428 K	AAM Updates Notifier Application	Adobe Systems Incorporated	
svchost.exe	356	0.10	8,700 K	12,816 K	Host Process for Windows Services	Microsoft Corporation	
LogMeIn.exe	1588	0.17	19,364 K	11,036 K	LogMeIn	LogMeIn, Inc.	
AppleMobileDeviceService.exe	1344	0.18	3,192 K	4,564 K	MobileDeviceService	Apple Inc.	
explorer.exe	492	0.81	32,504 K	45,708 K	Windows Explorer	Microsoft Corporation	
csrss.exe	400	3.07	2,232 K	13,036 K			
System	4	3.35	212 K	4,988 K			
Interrupts	n/a	3.79	0 K	0 K	Hardware Interrupts and DPCs		
dwm.exe	2404	7.14	43,748 K	18,488 K	Desktop Window Manager	Microsoft Corporation	
procexp64.exe	2796	7.24	26,024 K	29,016 K			
System Idle Process	0	25.89	0 K	24 K			
procexp64.exe	2024	47.93	18,480 K	34,516 K	Sysinternals Process Explorer	Sysinternals - www.sysinternals.com

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#32
RKinner

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If Safe Mode scares off the redirect then it's probably caused by one of your add-ons (extensions or plugins). IF you go into FF, Firefox, Add-Ons, Extensions you can Disable each add-on then restart FF in regular mode. If the redirects are still gone then go back and enable them one at a time and try to figure out which one is causing the problem. If that doesn't help then do the plugins. It might be a Javs program so Clear the Java Cache by following the instructions on
http://www.java.com/...ugin_cache.xml.
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#33
ChristineBin

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I only have 1 add on under extensions it's called performance cache 1.0 by identity ltd I disabled that I hope this works
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#34
ChristineBin

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so far so good
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