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Windows XP Video Driver Unknown


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#1
GreenTea96

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I recently received my uncle's old Windows XP (Gateway Model GT5040), however he had recently done something to wipe a pesky virus off of the computer (not sure what it was if it'll help I can find out), and it messed up a couple drivers along with it. In device manager it would show what kind of driver was missing with a big yellow question mark beside it. This wouldn't be a problem except my uncle lost the discs to the computer so I can't reinstall or update the drivers! I was able to get all but 2 of the drivers from gateway's website: an unknown device and the video driver. Any games I install won't recognize that I have a video card because of this. I've tried a couple things to get this video driver, and they haven't worked. First I went to the gateway website and tried to install the video driver for my model, but the driver wouldn't install. Then my dad suggested that it was a video driver from a different model. We checked the device instance Id through device manager and after googling that I found that this was always attached to it: Intel® 82945 Express Chipset Family. After googling that name I was able to come up with the file name D20041-002-002.exe and was able to find that file on Gateway's website. However, this driver was for Windows Vista, not XP. I figured I still might as well give it a try, so after creating a system restore point, I installed the driver. It didn't appear to have any negative effects on the computer, but while the device instance Id matched, in device manager its status was shown as this: "Windows cannot load this device driver for this hardware. Driver may be corrupt or missing (code 3)". I tried running a game to see if it would at least run now and it still wont. So, does anyone know what to do in this situation? How can I find a driver that will work with my computer? Should I uninstall the driver or would it be better to use the system restore point? I apologize for the long post, I wanted to be as detailed as possible. I'm also not very good at computer stuff, so sorry if I sound dumb.
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#2
phillpower2

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:welcome: GreenTea96

The specs for the Gateway Model GT5040 show that the MB (motherboard) has an onboard video chip + the option to fit an add on pci-e X16 video card, do you happen to know which you are using, if you have both options you will have two blue VGA ports and/or possibly a DVI port also.

To see what drivers it is that you are missing run the program at the attached link http://www.zhangduo.com/udi.html

Post back with an update when you are ready.
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#3
GreenTea96

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Thanks so much for replying! My computer has one VGA port and no DVI port. I'm pretty sure I have the onboard video chip, but I'm not 100% sure, is there a way to check? I ran the program from the link. For the Video driver it came up with Intel 82945G Integrated Graphics 1, but I think it's the same driver as the Vista one I already tried to download because the Pnp Id for this one is the same as the Device Instance Id for the Vista Driver. Is there a way to make this driver work on a xp?
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#4
phillpower2

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Hi GreenTea96

My apologies for the delay in my reply :(


Please run the software at the attached link to confirm a driver selection http://www.innovativ....com/drivermax/
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