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My dvd drive is not working,


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#1
Hauslfer

Hauslfer

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Hey all to the amazing people that helps everyone,

I have a dvd problem,

first, When i open up my "computer" and I click on the dvd drive and it loads up on a green bar on the top that shows the progress, which takes like 3-5 min.

If I'm lucky it doesn't " not respond " before i can open up the menu. Then when I can open up the dvd drive as I try to move folders on the dvd it all ways crashes " not responding and stops

I have no clue why this is happening. If you have some spare time hopefully you can check this out.

thank you so much!


A,

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer TOSHIBA
System Model Satellite C650
System Type x64-based PC
Processor Intel® Pentium® CPU P6200 @ 2.13GHz, 2133 Mhz, 2 Core(s), 2 Logical Pr
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#2
Computerpete

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How much ram have got on your system
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#3
Hauslfer

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OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name AJ
System Manufacturer TOSHIBA
System Model Satellite C650
System Type x64-based PC
Processor Intel® Pentium® CPU P6200 @ 2.13GHz, 2133 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date INSYDE 2.00, 28/06/2011
SMBIOS Version 2.6
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name AJ\Johnathan
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.80 GB
Available Physical Memory 2.37 GB
Total Virtual Memory 7.60 GB
Available Virtual Memory 6.04 GB
Page File Space 3.80 GB
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#4
happyrock

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what other programs do you have running when you try coping folders off the cd...
try closing everything first then try copying a single folder by right clicking on the folder then select copy then paste it wherever you want it to go to
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#5
Hauslfer

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in the background Avast, Como firewall, skype, and whatever files win 7 needs

current, windows media player , firefox
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#6
Computerpete

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Has this happened before or has only just started doing it
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#7
Hauslfer

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first time I've tried
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#8
Computerpete

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From looking at your memory it seems like something on your computer is using a lot of your memory up check which price of software is using the most ram it will something in background look at the task manager to see what is hogging the system
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#9
Hauslfer

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ok thanks a lot for your time and knowledge.

Cheers

A,
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#10
protiti

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If you do not find out the problem then try reconnecting your CD/DVD sata and power cable. And rebuild your ram on the slot.
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