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Win-Antivirus [Solved]


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#16
blmadara

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Hi Common1,

Let's try another text editor called Notepad++.

Step One: Download and install Notepad++

  • Download Notepad++ from here and save it to your desktop.
  • Double-click on npp.6.1.5.Installer.exe to install Notepad++ on your computer.
  • Use Notepad++ to open the Kaspersky AVP file.
  • Copy only the detected Virus\malware in the report, it will be at the very top under Detected, and post those results in your next reply.

What I need in your next post:
1. The Kaspersky results.
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#17
Common1

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Hi blmadara,

did as you told me....

:huh: please see the thumbnail below.

I`m sorry!!!

...and i thank you so much for your patience with me.
You are great!

Kind regards

Attached Thumbnails

  • Notepad++.jpg

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#18
Common1

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Oh- i`ve got another idea:

I have my own homepage with 5 GB webspace.
Would it be a possibility to create an FTP-account where i can upload
the logfile for you? ...for your review?

Cheers
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#19
blmadara

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Hi Common1,

I noticed that you have OpenOffice installed. Try and open the file with OpenOffice Writer.
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#20
Common1

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Hi blmadara,

Open Office failed as well but "Word-Pad" finally did the trick. :thumbsup:

Please see the first and the last few lines of the Kaspersky-log below
("Copy only the detected Virus\malware in the report, it will be at the very top under Detected,
and post those results in your next reply." --> there was no "Detected"). :(

Automatische Untersuchung: abgeschlossen vor 9 Minuten (Ereignis: 5261835, Objekte: 4469514, Zeit: 07:10:57)
12.07.2012 17:47:22 Aufgabe wurde gestartet
12.07.2012 17:47:22 OK I:
12.07.2012 17:47:22 OK J:
12.07.2012 17:47:23 OK H:
12.07.2012 17:47:24 OK H:\
12.07.2012 17:47:26 OK I:\
12.07.2012 17:47:27 OK J:\
12.07.2012 17:47:29 OK I:\$AVG\$VAULT\V_00000006.fil
12.07.2012 17:47:29 Archiv: ZIP I:\Daten\2009\261109\daten\dicad\08111\Unterlagen\08111\Schalpläne\08111_01052009.zip
12.07.2012 17:47:29 Archiv: Embedded I:\Daten\2009\261109\daten\dicad\08111\Unterlagen\08111\Attika_Kapitel-Wände.pdf
12.07.2012 17:47:29 OK I:\$AVG\$VAULT\vvfolder.idx
12.07.2012 17:47:30 Archiv: Tar I:\Daten\2009\261109\daten\dicad\08111\Unterlagen\08111\Frank\07035_4015.kon
12.07.2012 17:47:30 OK I:\Daten\2009\261109\daten\dicad\Badenia\BB\Kabelschacht_504_10-11-2009.dwg:Zone.Identifier
12.07.2012 17:47:30 OK I:\Daten\2009\261109\daten\dicad\08111\Unterlagen\08111\Frank\Behaelterlager (2).plt
12.07.2012 17:47:30 OK I:\Daten\2009\261109\daten\dicad\08111\Unterlagen\08111\Attika_Kapitel-Wände.pdf/data00
.....................
.....................
....................
13.07.2012 00:58:18 OK J:\Viola\2010-12-03\Viola2.PDF/data0000
13.07.2012 00:58:18 OK J:\Viola\2010-12-03\Viola2.PDF
13.07.2012 00:58:18 OK J:\Viola\2010-12-21\RV10002.PDF/data0000
13.07.2012 00:58:18 Archiv: Embedded J:\Viola\2010-12-21\RV20001.PDF
13.07.2012 00:58:18 OK J:\Viola\2010-12-21\RV10002.PDF
13.07.2012 00:58:18 OK J:\Viola\2010-12-21\RV20001.PDF/data0000
13.07.2012 00:58:18 OK J:\Viola\2010-12-21\RV20001.PDF
13.07.2012 00:58:19 Aufgabe wurde abgeschlossen
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#21
blmadara

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Hi Common1,

Let's try Kaspersky again, this time we'll gather your system information.


Step One: Gather system information with Kaspersky AVP

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

Now the Analysis

Run AVP and select the Manual Disinfection tab and press Start Gathering System Information

Posted Image

On completion click the link to locate the zip file to upload and attach to your next post

Posted Image


What I need in your next post:
1. Please attach the Kaspersky file to your next post.
2. Let me know if you have any problems remaining.
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#22
Common1

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Hi blmadara

the requested logfile is attached and
there are no remaining problems. :thumbsup:

Cheers

Attached Files


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#23
blmadara

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Hi Common1,

Congratulations, your logs appear clean again! Now we have some cleanup to do.


Clean up with OTL

Run OTL.
  • Under the Custom Scans/Fixes box at the bottom, paste in the following:
    :Commands 
    [purity] 
    [emptytemp] 
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS] 
    [Reboot]
  • Then click the Run Fix button at the top.
  • Let the program run unhindered, reboot the PC when it is done.

  • Open OTL to run it. (Vista/Windows 7 users, right click on OTL and "Run as administrator").
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

Note: If any logs/tools remain on your desktop > right click and delete them.

Preventative Programs

Anti Spyware

I recommend updating and scanning with MalwareBytes Anti-Malware once a week to rid your system of spyware.


Personal Firewalls

It is very important that you use a firewall on your computer in addition to an anti-virus program. For a tutorial on using and understanding firewalls, please go here. Please download and install one of the following free firewalls if you do not already have one installed.

Anti Virus Programs

One antivirus is a must have! Never install more than one antivirus program because these programs will conflict with one another, slow your computer down and lower your overall protection. I recommend Microsoft Security Essentials.

Temp File Cleaner

Finally, it is a good idea to clear out all your temp files every now and then. This will help keep your computer from slowing down and it can also assist in getting rid of files that may contain malicious code that could re-infect your computer.
  • TFC is a great tool to clean temporary files.


Update Windows

It is important to keep your operating system updated. To enable Automatic Updates so that updates are downloaded and installed automatically, click on your version of Windows below:


Update JAVA

It's very important that you keep your computer updated with the latest JAVA Updates.
Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.


Update Adobe Reader

It's very important that you keep your computer updated with the latest Adobe updates.
  • Open Adobe Reader.
  • Click Help on the menu at the top.
  • Click Check for Updates.
  • Allow any updates to be downloaded and installed.


Finally, to learn more about how to protect yourself while on the internet read How did I get infected in the first place?


I will keep this thread open for a few days, so if you have any further problems post another reply here.
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#24
Common1

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Hello blmadara,

i ran the script and everything`s running very well.

Thank you very much for your help and effort with this issue.
I appreciate more than you know!

:thumbsup:
Kind regards
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#25
blmadara

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You're very welcome!!
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#26
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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