[WhiteHat]

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

The following will implement some cleanup procedures as well as reset System Restore points:

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
• In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Remove OTL

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

• Go to this site and click Do I have Java
• It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

• (If you use Windows 7/Vista)
• Go to Control Panel and select System
• Select System
• On the left select System Protection and accept the warning if you get one
• Select System Protection Tab
• Select Create at the bottom
• Type in a name i.e. Clean
• Select Create

• (If you use Windows XP)
• Go to Start > All Programs > Acessories > System Tools > System Restore.
• Select the option Create a restore point and click in Next.
• Type in a name i.e. Clean
• Select Create

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place??

Keep safe.

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Hi Whitehat,

Tried the first part but a dialogue box comes up saying the item can't be located, I've double checked to make sure I left the space in...should I just continue with the rest?
Thanks, Katie

[KHiggins]

Hi Whitehat,

Tried the first part but a dialogue box comes up saying the item can't be located, I've double checked to make sure I left the space in...should I just continue with the rest?
Thanks, Katie

[WhiteHat]

No problem. Just go to the next step.

[WhiteHat]

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